Sam Nartey George, the Member of Parliament for Ningo-Prampram, has attributed the recent internet disruptions in Ghana to regulatory oversight failures.
He contends that the National Communications Authority (NCA), the regulatory body, neglected to implement necessary mechanisms and redundancies that could have lessened the impact of the undersea fibre optic cable disruption.
The repercussions of the undersea fibre optic cable disruption, which provides internet connectivity, began affecting Ghana on the morning of Friday, March 15, 2024.
Since then, the NCA and the two major telecommunications networks affected—MTN and Telecel—have issued statements indicating their efforts to restore internet services to full capacity as quickly as possible.
In a video shared by Joy News, the MP criticized the NCA during a parliamentary session for not being as proactive as its Ivorian counterpart, which he credits for Cote d’Ivoire’s swifter recovery from similar disruptions.
“Mr Speaker, I hold the view that we are where we are simply because the regulator that works under the minister failed to do their job; the responsibility rests with the regulator.
“This is not about another country or force majeure. A regulator doing its job would have put in place the mechanisms and the redundancies that would allow us to be prepared for this instance,” he stated.
Additionally, the Ningo-Prampram MP highlighted that although operators like AT have sustained services by utilizing alternative links, such as those in Nigeria, the NCA neglected to do the same.
He asserted that such contingency plans should be standard and monitored by the regulator for all operators.
“Mr. Speaker, the cut happened over the coast of Cote d’Ivoire. It became the most impacted country on Thursday. As we speak today, Cote d’Ivoire’s recovery is ahead of Ghana simply because their regulator has put in place the right mechanism.
“In the case of AT, it is simply able to carry traffic because they have redundancy using the Nigerian link. But is that not supposed to be the prerequisite for all the other operators in the country? Who is supposed to monitor that? It is the regulator,” he stated.
He continued that “… So, if the regulator has slept in his job and today we are found in this position, and then we want to raise our hands in the air, other countries that were affected have recovered or are recovering faster than Ghana. This is because their regulators are proactive.”
Sam George additionally criticized the NCA for being overly aligned with the Ghana Chamber of Telecoms, favoring the telecom industry over the rights and interests of Ghanaian citizens and consumers.
He urged the NCA to offer definitive remedial measures and regulatory guidelines to safeguard consumers, instead of merely echoing the sentiments of the telecom chamber.
“Our regulator today is competing with the Ghana Chamber of Telecom, which serves the interests of the telecoms and is their advocate. The NCA is supposed to be an advocate for the rights of Ghanaian citizens and customers. The four updates that were put up by the NCA are simply mirroring the statement of the Chamber of Telecoms. They don’t tell us what remedial action by way of regulatory policy is being put in place for the Ghanaian customer. They are only telling us what the problems are,” he added.



























































