The German carrier, Lufthansa Airlines is accused of mistreating more than 200 customers traveling to Nigeria, and the Nigerian Civil Aviation Authority has launched an investigation into the matter
According to local media, the airline threatened to contact the police last Friday when the customers, whose flight was delayed, asked for accommodations for their stay.
The flight from Frankfurt to Lagos, which was meant to arrive at the Murtala Muhammed International Airport, was reportedly delayed after diverting to Cotonou in Benin, and Malabo, Equatorial Guinea.
Lufthansa apologised for the flight delay in a circular sent to its passengers last Friday.
The passengers alleged the Lagos airport was not closed, contrary to the claim by the Lufthansa pilot.
Sam Adurogboye, the NCAA public affairs official, on Thursday said the regulator has begun investigation into the matter after receiving complaints from the passengers.
A spokesman for the airline has told the BBC that they are investigating the circumstances of the incident.
