The Ghana Health Service (GHS) has deployed specialized personnel at healthcare facilities nationwide to assist people with disabilities in receiving medical services.
These individuals will provide guidance at every stage of their hospital visit, from arrival through diagnosis, medication collection, and payment processing, ensuring a hassle-free experience while minimizing delays.
This measure is part of a broader effort to improve accessibility and inclusivity within the healthcare system.
Professor Samuel Kaba Akoriyea, the Acting Director-General of GHS, disclosed this initiative during an engagement with leaders from the Ghana Federation of Disability Organizations and other advocacy bodies.
The discussion focused on strengthening cooperation to enhance medical care for persons with disabilities.
“Some of these officers might be able to understand sign language, and as such, they will be able to interpret for persons with hearing impairment.
“One of the important things is not just to help them to go by the queue, but to help them till they leave the hospital, whether they go to the pharmacy, on admission, right till when they are discharged, they will be supported.”, he said.
Health officials overseeing various regions have been tasked with putting the plan into action right away, with a separate group assigned to the GHS headquarters to carry out the same function.
“This is a programme, not a project, and I hope that whoever comes after me will take it up as well.
“We don’t want these things to be like a project, which has a beginning and an end. Disability is not inability, and the disabled people are Ghanaians; they were born by us, and they are family members, so we can’t say we are doing a project, and then after that, it collapses,” he added.
He revealed that the GHS, in partnership with the Korea Foundation for International Healthcare (KOFIH), is preparing to introduce a program focused on supporting children with disabilities to ensure inclusivity in healthcare services.
As part of this initiative, the GHS Health Promotion Department will be responsible for raising awareness about discrimination against persons with disabilities and enforcing measures to hold offenders accountable.
Mr. Alexander Bankole Williams, Technical Coordinating Officer for Legal Affairs at the Ghana Federation of Disability Organizations, praised the GHS for the effort but emphasized the necessity of equipping designated assistants with proper training to provide competent and compassionate support.
He also stressed that medical practitioners should undergo specialized education on interacting with individuals with disabilities and dispensing treatment correctly.
Furthermore, Mr. Williams highlighted the need for increased accessibility in medical supplies, proposing the introduction of Braille-labeled medication and the procurement of hospital equipment such as adjustable beds to accommodate persons with disabilities.
The organization also advocated for improved communication tools for individuals with hearing impairments and called for more employment opportunities for persons with disabilities within the healthcare sector.
Mr. Joseph Atsu Homadzi, President of the Ghana Federation of Disability Organizations, acknowledged the Director-General’s dedication to inclusivity. He suggested categorizing existing issues into short-term and long-term goals to guarantee systematic progress in the coming years.
Mr. Yang Bomin, KOFIH’s Country Representative, provided insight into ongoing projects in Ghana and announced upcoming plans to introduce assistive technology for children with disabilities.
After the meeting, participants visited the National Prosthetics and Orthotics Centre to assess current developments and discuss potential ways to enhance its services.