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Tag: NCA

  • NCA, MultiChoice to determine new pricing model for DStv tariffs today

    NCA, MultiChoice to determine new pricing model for DStv tariffs today

    National Communications Authority (NCA) and MultiChoice Ghana, (the company that runs DStv) will have a meeting over the satellite television provider’s pricing model in Ghana today, Monday September 8.


    This was announced in an official statement dated September 7, by the governing body of the electronic communications and broadcasting sectors in Ghana.


    NCA in the statement titled “Update on DSTV Pricing in Ghana” revealed that MultiChoice has responded to its mandate to suspend their operations in Ghana and has expressed its readiness to review its pricing and collaborate with the Committee set by the Minister of Communication, Digital Technology, and Innovation, Sam Nartey George.


    “The National Communications Authority (NCA) has received from Multichoice Ghana, its response to the notice of intention to suspend their authorisation and request for their pricing model…The first meeting of the Stakeholder Committee shall be held on Monday, 8th September, 2025. The Authority shall provide further updates on this matter in due course”., NCA revealed in the statement.


    The paid-TV company denied some claims made by the Communications Minister of its readiness to cut prices for Ghanaian consumers.

    In a responsive statement titled “MultiChoice sets the record straight on DStv pricing” and shared on Friday, September 5, MultiChoice announced its readiness to cooperate with the Working Committee established by the Communications Ministry to find a solution to the discussion concerning the reduction of DSTV fees for the Ghanaian populace.


    However, it objected to claims by the Minister that their outfit is ready for a price reduction.

    “We have noted the statement made by the Minister for Communications Technology and Innovation, Hon. Samuel Nartey George. We continue to engage with the Minister in a bid to find an amicable solution that is beneficial for all parties involved, but does not jeopardise the viability of the DStv service.

    “We will fully participate in the established Working Committee. However, we wish to clarify that MultiChoice Group has not agreed to a price reduction”, the statement explained.
    The said Committee, according to Sam George, will be chaired by him to ensure transparency and fairness.
    Consequently, NCA engaged MultiChoice on the statement for clarity.


    “…While the Authority reviews their submission, there have been further engagements with Multichoice Ghana regarding its public statement dated, 5th September 2025”, the statement continued adding that following the engagements,


    “…the following clarifications have been obtained: 1. Multichoice Ghana agrees with the directive from the Honourable Minister for Communication, Digital Technology and Innovations for the establishment of a Stakeholder Committee to evaluate DSTV pricing in Ghana and that they intend to fully participate in this work. 2. The outcome of the Stakeholder Committee would be determined at the end of its work. 3. MultiChoice has confirmed that it will respect due process and the laws of Ghana and its people”.


    Meanwhile the said committee includes representatives from the Ministry of Communication, Digital Technology and Innovation, the National Communications Authority, MultiChoice Ghana, and MultiChoice Africa which would be chaired by the Communications Minister himself, he stated during the press briefing citing that, this is to ensure fairness and transparency.

    The development comes after MultiChoice’s statement denying its purported initial agreement to cut their subscription fees.
    Taking to his official X (formerly Twitter) account, Sam George highlighted his commitment to protecting the interests of Ghanaians without compromise.

    He affirmed that he would not allow any form of disrespect to consumers from any company.


    “If MultiChoice has objected to price cuts as they earlier agreed to, then the proposed shutdown of their services in Ghana would hold as earlier communicated”.


    “Let me be clear, I have no intention to continue tolerating the disrespect to Ghanaians by DStv. If MultiChoice is not interested, as they claim in their last statement, in discussing a reduction in prices as they had indicated to me, we would proceed to effect the shutdown tomorrow as indicated.


    He reiterated that “DStv indicated their willingness to engage the Ministry on its concerns on pricing and prayed us to stay our enforcement action. If they have changed their position, then we simply would enforce the regulatory action”.


    The Ningo-Prampram Member of Parliament stressed that Ghana is ready to partner with international firms, but only in full respect of the country’s laws and consumer protection.


    “No company is above the law. When MultiChoice is ready to discuss a price reduction, they can come to the negotiation table. Until then, there is nothing for us to meet over. The NCA Ghana would carry out enforcement. Ghana is open for businesses that respect our laws and institutions,” he stressed.


    The statement follows Communications Minister Sam George’s claims in an earlier press briefing held yesterday, Friday, September 5, that the satellite television provider has agreed to a price reduction.


    During the briefing, he also revealed that, following their agreement to reduce prices, they have asked for thirty days to conclude discussions and arrive at a final decision.

    But Sam George outrightly declared that the 30-day window is too much, hence they have just fourteen days to reach a decision. With the 14-day window, MultiChoice has until September 21 to arrive at a solution.


    “Let us be clear—they have finally accepted that there will be a reduction, and they want us to discuss the level of reduction. I believe that as a minister, we do not need 30 days. 14 days is enough for us to reach this decision, inclusive of weekends,” the Minister said.


    Engaging the public on Friday, September 5, as part of the Government Accountability Series, the minister noted that he received a 9-page document from Multichoice on July 21 over its inability to reduce its subscription fees.


    Earlier, the Minister for Communications, Digital Technology and Innovation, announced that should Multichoice fail to reduce the prices of its subscription services, the DStv broadcast license will be suspended nationwide, effective August 7, 2025.


    Engaging the public yesterday as part of the Government Accountability Series, the minister noted that he received a 9-page document from Multichoice on July 21 over its inability to reduce its subscription fees.


    The company cited depreciation of the cedi in past years, despite the recent cedi appreciation, as the reason for its inability to reduce prices.

    Sam George noted that it is unacceptable for Nigerians to be paying less for the same packages offered Ghanaians at higher costs when the naira has depreciated at an accelerating rate against the cedi.


    As such, he has directed the National Communications Authority (NCA) to suspend the broadcast of DStv should Multichoice fail to reduce prices of its packages.


    “Their reasons included that the cedi had depreciated in the preceding eight years by 240%, and they claimed that my request for a reduction on the basis of the appreciation of the cedi was unfounded because, in their words, the appreciation of the Ghana cedi over the last 6 months has been a fluke which could not be sustainable.


    “As Minister, my fidelity is to the Ghanaian people. I have to act in the interest of the Ghanaian people, and I believe the Ghanaian people have been fleeced and exploited for too long. I wrote back to the NCA on Monday and directed the NCA in that letter to suspend the broadcasting license of DStv effective 7th of August 2025 if they fail to effect a reduction in their bundle prices.


    “I can’t as minister serving the Ghanaian people, continue to watch what can be best described as plain stealing happening to the Ghanaian people. In my letter to them, I gave them scenarios from seven markets that dstv is operating in. The same content in the premium bouquet that is offered to Ghanaians for the $83 equivalent is offered to Nigerians for the $29 equivalent.


    “How can anyone explain this price disparity to me? Enough of the mistreatment of the Ghanaian consumer. In Nigeria, in the same timeframe, they say the Ghanaian cedi has depreciated by 240%, the Nigerian naira has depreciated by 409%. If Nigerians are paying the equivalent of $29, dstv must charge the same here in Ghana,” he said.

  • NCA, NFA engaged in joint efforts to address piracy – Sam George

    NCA, NFA engaged in joint efforts to address piracy – Sam George

    Minister for Communications, Digital Technology and Innovation, Sam Nartey George, has disclosed that his outfit, in collaboration with the Ministry of Government Communications, Felix Kwakye Fosu, is taking steps to address piracy concerns in the country.

    He explains that while his ministry is responsible for licensing, the Ministry of Government Communications works closely with the National Media Commission (NMC) and the National Film Authority (NFA)
    over piracy concerns.

    However, he has joined Mr Kwakye Ofusu to engage the appriprioate authorities in handling arising concerns of piracy and copyright.

    “We’ve taken critical steps, and Mr Felix Kwakye Ofosu met with the National Film Authority and the NMC. We had a joint stakeholder meeting where we discussed this issue, and we are beginning to come up with the framework that is going to guide the broadcast of material and protection of intellectual property rights,” Sam George told the media during a press briefing held on August 1 as part of the Government Accountability Series to update the public on the progress of his ministry and the communications sector.

    The Honourable minister further stated that he has given a 30-day ultimatum to the National Media Commission (NMC) to take action on piracy and copyright concerns.

    According to him, the law does not permit the Communications, Digital Technology and Innovation ministry to tackle such concerns, and the National Media Commission(responsible for piracy concerns) had also said they are incapacitated of taking necessary action despite concerns raised.

    He updated the public on the progress of his ministry and the communications sector, where Sam George said, he has put a system in place to help the National Media Commission take action against those involved in piracy and copyright violations.

    “Let me just state that I am writing officially to the National Media Commission and that letter is to give the National Media Commission a 30-day mandate to take advantage of a resource that the National Communications Authority (which is under my ministry) has put at their disposal, the Broadcast Monitoring Centre.”

    “The National Media Commission has always complained that they don’t have capacity. We have built capacity as the National Communications Authority, but because by law we don’t deal with content, we have made that available to the National Media Commission. We record and store for at least 90days, every single broadcast in this country, both radio and TV. It comes at a huge expense to us at the NCA,” he told the media.

    Ghanaian filmmaker and actress Xandy Kamel has accused Fast TV of airing her newly released movie “Unseen Beauty” without permission.

    In a video shared on her Instagram page, the actress in tears expressed anger and deep frustration at the Ghanaian TV station.

    According to her, Fast TV stole the movie within two days after she uploaded it on YouTube.

    “Why are some Ghanaians like this? You’ve managed to raise money to open a TV station, yet you’re saying you don’t have funds to buy content for it? I released a movie just two days ago and haven’t even made $10 from it, but Fast TV is pirating my film without my permission.”

    “I’m struggling to find anyone to help promote it. I’ve shared it with some bloggers to assist in promoting the movie, but none have taken the opportunity to help,” she stated in the video while shedding tears.

    Also, Nollywood actress Mercy Johnson has called out Ghanaian TV station, Blazing TV, for airing her movie titled ” The Firstborn” without authorization.

    She took to Instagram on July 19, 2025, to express her displeasure with screenshots proving her claim.

    “How is this even okay? Blazing TV in Ghana is airing my movie The Firstborn, without my consent. How does this even make sense? How? I am speechless at the audacity of it all,” she wrote beneath her Instagram post.

    Mercy Johnson adds to several Nigerian actresses who have been calling out Ghanaian media houses and television stations for airing their movies wiithout authorization.

    Several Nigerian filmmakers, including Ruth Kadiri, Bimbo Ademoye, and Omoni Oboli, have recently raised concerns about Ghanaian television stations airing their films without permission, drawing considerable attention online.

    In a show of solidarity, some Ghanaian filmmakers have spoken out against the illegal broadcast of copyrighted material, urging stronger enforcement of intellectual property laws.

    Their support has amplified the call for reform and accountability within Ghana’s media industry.

    This article focuses on three Ghanaian filmmakers who have openly condemned the piracy of Nigerian films by local TV stations.

    Juliet Ibrahim

    Actress, author, and producer Juliet Ibrahim condemned the actions of the Ghanaian media houses involved in pirating Nigeria movies.

    In her a post shared on her Instagram page, she expressed both outrage and deep disappointment.

    “This is not a Nigerian issue; it is an African issue, and as a Ghanaian, I am ashamed that our local media houses are playing a central role in such unethical and illegal activities,” she wrote.

    Juliet Ibrahim also took the opportunity to remind the public that piracy doesn’t just affect the filmmaker, but the entire ecosystem of professionals behind the scenes.

    “Piracy is a crime. Exploiting someone’s hard-earned intellectual property is theft. It undermines years of investment, creativity, and the livelihoods of everyone involved in production,” she added.

    She urged authorities to act swiftly and put in place regulatory measures that can protect the African film industry from further exploitation.

    “Please step in immediately. We need robust action, regulation, and enforcement to protect content creators and restore the dignity of our film industry.”

    Martha Ankomah

    Martha Ankomah also added her voice to the growing chorus of creatives who have spoken about the piracy act.

    Responding to Omoni Oboli’s Instagram post, Martha Ankomah said:

    “I totally agree with you. You really have to take them on this time. They do that all the time and it’s so frustrating.”

    Salma Mumin

    Actress and entrepreneur Salma Mumin also spoke out against the situation.

    She emphasised that filmmakers have the right to own and protect their work.

    “I’m a Ghanaian actress but this is a big No! This is your intellectual property and you have every right to take immediate action. They know this is wrong!!!”

    Meanwhile, the National Film Authority had earlier issued a letter to television stations warning them that if they air movies without proper authorization, their licenses will be revoked.

    However, upon researching this matter, I discovered that the NFA is not even the institution responsible for revoking licenses,” she said. 

    But MC Yeboah criticizes the authorities for handling the movie piracy challenge with caution letters, describing it as a method that is no longer effective.  

    Mc Yeboah asserts that releasing a press statement against piracy offenders does not amount to punitive action that can deter culprits.

    “Producers invest millions of cedis in making their movies, only for others to take these movies, air them on their platforms without permission, and profit from them.

    Meanwhile, the institutions responsible for addressing piracy just issue letters, to avoid appearing inactive,” she said.

  • Gabby admits shutdown of Asaase FM which celebrates 5th anniversary on June 14

    Gabby admits shutdown of Asaase FM which celebrates 5th anniversary on June 14

    Founder of Asaase Radio, Mr Gabby Asare Otchere-Darko, has confirmed the suspended operations of his radio station.

    The National Communications Authority (NCA) has ordered a total of 62 FM broadcasting stations to immediately suspend operations on their respective frequencies due to persistent violations of regulatory requirements.

    The non-compliant stations violated Regulations 54 and 56 of the Electronic Communications Regulations, 2011 (L.I. 1991) and the Conditions of their FM Broadcasting Authorisations.

    In a post on X, Mr Otchere-Darko revealed that his uniform was supposed to renew its licence in October last year but only did so in December.

    Asaase Radio was set to commemorate its 5th anniversary on Saturday, June 14.

    “Yes, it’s true. Asaase Radio 99.5, which celebrates its 5th anniversary Saturday, has been shut down. The General Manager informs me it’s because the station delayed in renewing its licence last year. It was to be renewed by October but only done in December 2024,” Gabby Otchere-Darko wrote on X.

    In response, the Communications Minister Sam Nartey George entreated Mr Otchere-Darko to take advantage of the 30-days clemency the President has given and act according to what the law states.

    “The action by the NCA is in conformance with law. It is imperative we all respect the laws and act accordingly. Those affected are advised to take advantage of the 30-days clemency the President has given. For God and Country

    Per a statement issued by NCA, this action follows a directive issued by the Minister for Communication, Digital Technology, and Innovation, Sam Nartey George, mandating the authority to enforce applicable sanctions on stations found to be in violation of the regulations in the recent audit conducted to ensure full compliance with licensing and operational requirements in the broadcasting sector.

    The NCA has thus commenced enforcement of regulatory sanctions against the defaulting entities identified in the Frequency Audit Report in phases.

    The categorisation of infractions under the first phase includes 28 stations operating with expired authorizations.

    Some of these stations were ordered by the NCA in 2024 to cease broadcasting but have persisted in the illegality. This represents violation of Section 2 (4) of the Electronic Communications Act. 2008 (Act 775).

    Also, 14 FM stations that were issued Notices of Revocation for failure to set up within two (2) years from the date of their Authorizations but subsequently requested inspection, but the process has not been completed due to various lapses they have to rectify but are still on air.

    These stations are in violation of Regulation 54 of the Electronic Communications Regulations, 2011. LI. 1991.

    Thirteen (13) FM stations that applied for authorization to continue operating and have been issued provisional authorization but have not settled the provisional authorization fees in full and hence do not have the valid authorization to continue operating.

    This represents a violation of Section 2(4) of the Electronic Communications Act, 2008 (Act 775).

    Seven (7) FM stations that have paid provisional authorization fees but final authorization has yet to be issued and have not fulfilled the requirements of Regulation 54 of the Electronic Communications Regulations, 2011. L.I. 1991.

    A total of approximately sixty-two (62) stations have been affected.

    “These stations currently do not hold valid broadcasting Authorisations or do not have a Certificate of Compliance to commence operations and may only resume operations once all regulatory infractions have been addressed and rectified,” the NCA wrote in its statement.

    The NCA noted that it acknowledges the vital role radio stations play in national development; however, it is imperative that all authorization holders strictly adhere to the regulatory requirements and conditions of their authorizations.

    The NCA warned that failure to comply with its recent directive shall constitute an affront to the prescribed conditions for FM broadcasting with grave consequences for their authorizations.

    “We urge all Authorisation Holders to fully comply with regulatory requirements to help promote an orderly industry,” it added.

    Meanwhile, the Authority has assured the general public that it remains dedicated to maintaining order in the broadcasting sector.

    In February this year, Minister for Communication, Digital Technology, and Innovation, Samuel Nartey George, ordered the closure of seven radio stations across the country for failing to comply with broadcasting regulations and national security requirements.

    Fire Group of Companies, I-Zar Consult Limited, Abochannel Media Group, Okyeame Radio Limited, Mumen Bono Foundation, and Osikani Community FM—were operating without valid frequency authorizations, while one, Gumah FM in Bawku, was closed on security grounds.

    Announcing the decision in a Facebook post on Tuesday, February 18, the minister emphasized the need for strict enforcement of media regulations to ensure responsible broadcasting.

    The move sparked discussions on media freedom and regulation, with some welcoming the enforcement of broadcasting standards, while others questioned the potential impact on press freedom.

    The Media Foundation for West Africa (MFWA)highlighted the unconstitutionality of shutting down the radio stations without consulting major stakeholders such as the independent National Media Commission (NMC).

    The Minority in Parliament then demanded that the Minister appear before the House to provide clarity over the matter, but the Majority objected.

  • EOCO and UK’s NCA initiate fraud awareness campaign targeting romance scams

    EOCO and UK’s NCA initiate fraud awareness campaign targeting romance scams

    EOCO and the UK’s NCA have launched a campaign to fight online romance scams in Ghana.

    The goal is to educate people about these scams, where fraudsters trick victims into fake online relationships to steal money.

    As part of the effort, EOCO and NCA will share information, work together to track down fraudsters, and encourage the public to report such crimes.

    The campaign will use posters, social media, and community programs to spread awareness.

    To report a scam, the public can call 0547-419-419 or 0800-910-910.

    Collective Action

    The NCA’s International Liaison Officer, Dominic Cummins, has raised concerns about the increasing threat of fraud and the need for countries to work together to fight it.

    “Fraud accounts for over 40 percent of crimes in the UK, making it a key priority for the UK government to tackle both domestically and internationally,” he stated.

    Mr. Cummins explained that scammers use clever tricks to target vulnerable people, often leaving them in serious financial and emotional distress. Since these crimes happen online, fraudsters can operate from anywhere in the world while staying hidden, making it essential for different countries to work together to catch and punish them.

    He also stressed that the partnership between the NCA and EOCO has been vital in fighting organised crime that affects both Ghana and the UK.

    Implications

    The Deputy Director of Legal and Prosecutions at EOCO, Anthony Leo Siamah, has highlighted the serious effects of romance scams, pointing out both the legal consequences and ongoing efforts to stop them.

    “Romance fraud not only drains victims of their hard-earned money but also causes emotional and psychological distress,” he said.

    He cautioned that these scams are damaging Ghana’s reputation, as fraudsters use online platforms to deceive people, often targeting victims in other countries.

    Mr. Siamah explained that with more people using the internet and mobile money, scammers have found new ways to operate, making it harder to catch and punish them.

    However, he is confident that EOCO’s partnership with the NCA will strengthen investigations, improve international cooperation, educate the public, and introduce new regulations to crack down on romance scams.


  • Sidelining of NMC in Shutdown of 7 Radio Stations Unconstitutional – MFWA to Sam George

    Sidelining of NMC in Shutdown of 7 Radio Stations Unconstitutional – MFWA to Sam George

    Media Foundation for West Africa (MFWA) has criticized Communications Minister, Sam George, over the recent shutdown of seven radio stations, describing the move as unconstitutional.

    This comes after the minister, in a statement, directed the National Communications Authority (NCA) to close down the stations, citing their operation without valid frequency authorizations and security concerns.

    According to the directive, six of the affected stations were operating without valid licenses, while one—Gumah FM in Bawku—was shut down due to security reasons.

    Reacting to this development in a statement issued on February 19, 2025, the MFWA accused the Communications Ministry of acting unconstitutionally by shutting down the stations without consulting major stakeholders, particularly the independent National Media Commission (NMC).

    The MFWA acknowledged that, while security concerns regarding Gumah FM may be valid due to its broadcast content, it is illegitimate for a tribunal made up of partisan political figures—such as the sector minister, the regional minister, the director general of the NCA, and the national security coordinator—to act as both complainants and decision-makers in the matter.

    While recognizing that expert advice may have informed the decision to close the affected stations, the MFWA insists that such intelligence should be submitted to the NMC for review and a final verdict.

    “Even if the decision was based on intelligence reports, the facts and evidence must be presented before the NMC, which should be the body to recommend a shutdown if necessary,” the statement emphasized.

    As a reminder to the government, the MFWA referenced Section 2(9) of the NCA Act 775, which mandates the NCA to “pay particular attention to the provisions of Chapter 12 of the Constitution.

    Chapter 12 of the 1992 Constitution of Ghana focuses on the freedom and independence of the media, underscoring the need for a free and responsible press while protecting it from government interference.

    In light of these concerns, the MFWA has advised the government to pause, reflect, and consult the NMC before taking any action to sanction a broadcast station, particularly over content-related concerns.

    Furthermore, the organization advocates for a broader dialogue leading to legal reforms that would grant the independent National Media Commission the authority to approve broadcast license applications and recommend appropriate sanctions for licensing violations.

  • Respect NCA’s independence and selective frequency audit – Mpraeso MP to Communications Minister

    Respect NCA’s independence and selective frequency audit – Mpraeso MP to Communications Minister

    Mpraeso Member of Parliament, Davis Ansah Opoku (OPK), has called on Communications Minister Samuel Nartey George to refrain from interfering in the operations of the National Communications Authority (NCA), particularly regarding a selective audit of frequency authorizations.

    Speaking on the floor of Parliament, OPK cautioned against any attempts to undermine the independence of the NCA, emphasizing that the regulatory body was established under Section 9 of the Electronic Communications Act 2008 (Act 775) to function autonomously. He cited the law, which states:

    “Except as otherwise provided in this Act, the Authority shall not be subject to the direction or control of any person or authority in performing its functions.”

    The lawmaker stressed that the Minister does not have the legal mandate to instruct the NCA to audit or revoke frequency licenses. He insisted that any such review should be initiated by the NCA itself through due process rather than political directives.

    Beyond the legality of the matter, OPK questioned the rationale behind restricting the audit to only frequency authorizations issued within the past 60 days. He argued that if transparency and compliance were the real objectives, a comprehensive audit of all frequency allocations should be conducted, rather than a narrowly focused review that could be perceived as politically motivated.

    “Radio is the heartbeat of our democracy. It serves as a valve for people to air their views on issues that bother them—a practice that has sustained our democracy,” OPK stated.

    He warned that any attempt to selectively audit or revoke frequencies could be interpreted as an effort to suppress press freedom and control media narratives.

    OPK urged the Minister to respect the independence of the NCA and allow it to carry out its mandate without political interference.

    Reaffirming the critical role of radio in Ghana’s democratic space, he emphasized the need to safeguard media freedom at all costs. He also called on Parliament to ensure that regulatory institutions operate with fairness and transparency, ensuring all Ghanaians have access to diverse and independent media voices.

  • Edmund Yirenkyi Fianko to head NCA as Acting Director-General

    Edmund Yirenkyi Fianko to head NCA as Acting Director-General

    President John Dramani Mahama has named Rev. Ing. Edmund Yirenkyi Fianko as the Acting Director-General of the National Communications Authority (NCA), marking a new chapter for the regulatory body.

    The announcement was shared on the NCA’s official Facebook page on Friday, January 24, following the resignation of Joe Anokye, the immediate past Director-General.

    Joe Anokye, who led the NCA during the New Patriotic Party (NPP) administration, officially stepped down earlier this month amid growing speculation about his next career moves. His tenure was marked by efforts to improve Ghana’s telecommunications landscape, leaving a foundation for Rev. Fianko to build upon.

    As the new Acting Director-General, Rev. Fianko is tasked with steering the NCA through a period of rapid technological advancement and increasing consumer expectations. The authority, which oversees telecommunications, broadcasting, and electronic communications, is pivotal in ensuring that Ghana remains competitive and inclusive in the global digital space.

    The telecommunications industry in Ghana has seen remarkable growth, including the deployment of 4G and 5G networks, a surge in broadband accessibility, and rising demands for improved service quality. Rev. Fianko is expected to tackle key challenges such as spectrum allocation, fair competition, and addressing cybersecurity threats.

    Additionally, his role will involve refining regulatory policies to foster innovation while safeguarding data privacy and ensuring equitable access across the industry.

  • SEC collaborates with NCA to combact fraudulent online investment schemes 

    SEC collaborates with NCA to combact fraudulent online investment schemes 

    The Securities and Exchange Commission (SEC) has established a taskforce and a specialized investigative team to tackle fraudulent online schemes in the country.

    The SEC revealed that this initiative is part of broader efforts to combat the rising number of online scams that are stripping people of their savings.

    SEC’s Director General, Rev. Daniel Ogbarmey Tetteh, shared the update during an interview on PM Express Business Edition with George Wiafe on September 12, 2024.

    Additionally, Rev. Tetteh noted the formation of a Securities Fraud Committee, created in collaboration with other digital space regulators.

    “Most of the fraudulent activities are online based. That is why the SEC is also working with the National Communications Authority to deal with the challenge in that space”, he said.  

    Rev. Tetteh revealed that several offenders have been apprehended with assistance from the SEC.

    “These persons have been picked up. They have already been reported to the various security agencies for the necessary action to be taken against them”, he assured.

    Empowering investors

    Highlighting some of SEC’s proactive steps, Rev. Tetteh mentioned that efforts to educate investors have been ramped up to help them identify fraudulent schemes.

    “We believe that a well-informed investor is about half of the problem solved when it comes to dealing with all the market challenges”.

    He pledged to make the SEC accessible to all investors and the general public seeking information.

    “They can also visit our website for the list of all licensed firms and also reach out to us through the SEC’s toll free lines for the necessary assistance”.

    He stated that the SEC has also tightened its regulations to boost market confidence among investors.

    “We have also rolled out a programme called with Time with the Securities and Exchange Commission and that is getting some positive reviews when it comes to educating the public on our workings”.

    Restoring market confidence

    Rev. Tetteh said the SEC has moved to a risk-based supervision of the Securities and Capital Market space to help improve supervision going forward.

    “One of the surest ways of restoring market confidence, is to let all the players know that the laws and regulations are being enforced. We are also working to demystify the capital and securities market to aid confidence in the industry”

    Rev. Tetteh revealed that data shows the market is picking up from the domestic debt exchange programme.

  • Data prices are expected to go down – NCA

    Data prices are expected to go down – NCA

    The National Communication Authority (NCA) has announced plans to reduce data prices by the last quarter of the year, addressing growing public discontent over high data costs and subpar services.

    This pledge comes amid calls for the dissolution of the NCA board, partly sparked by the controversy surrounding MTN’s designation as a Significant Market Power (SMP).

    Critics argue that the SMP classification has contributed to unreliable data supply and inflated costs. In response, the NCA emphasized that the SMP classification is intended to foster fair competition rather than impede MTN’s operations.

    The authority detailed measures including unbalanced interconnection rates, tariff parity, and technology neutrality, aimed at enhancing competition, stimulating innovation, and safeguarding consumer interests.

    In a recent interview on Citi FM, Director General of the NCA, Dr. Joe Anokye, shared insights into the anticipated reduction in data prices. He highlighted the forthcoming launch of the NGIC wholesale carrier-neutral open access network as a key factor in driving down costs.

    “The introduction of the NGIC wholesale carrier-neutral open access network is expected to significantly lower data prices,” Dr. Anokye stated.

    “Operators such as AT, Telecel, and MTN will be able to purchase bulk data without the need to upgrade towers or equipment, leading to increased efficiency and reduced costs.”

    Dr. Anokye expressed optimism about the future, noting that the new network would be operational by the end of the year.

    “With the NGIC network, AT, Telecel, and even MTN will simply buy bulk data; they won’t need to invest in upgrading towers or acquiring new equipment to offer 4G services. Another entity is handling that aspect. The network is scheduled to launch by the last quarter of the year, and from there, we’ll begin adding more towers. I believe this is a positive development.”

  • NCA announces completion of repairs on damaged subsea cables

    NCA announces completion of repairs on damaged subsea cables

    The National Communications Authority (NCA) has announced that repairs to the undersea cables, which were recently damaged and resulted in the country’s complete internet outage last March, have been finalized.

    Dr. Joe Anokye, the Director-General of the NCA, disclosed that the repair work on all four affected cables was concluded between April 6 and May 8, 2024.

    He revealed this information on Friday during the 2024 World Telecommunications and Information Society Day celebration in Accra.

    The day was themed “Digital Innovation for Sustainable Development.”

    On March 14 of this year, Ghana experienced disruptions to its data services due to damage to underwater cables.

    All four undersea cable landing service providers in Ghana (ACR, MainOne, SAT-3, and WACS) were disconnected from international data services, resulting in a complete shutdown of internet services.

    Dr. Anokye announced that repairs to the damaged cables were now complete, and internet services had been fully restored.

    According to the subsea cable service providers, all four cable faults were located near the crossing with Le Trou Sans Fond Canyon, an underwater canyon off the coast of Abidjan.

    Dr. Anokye confirmed that the SAT-3 cable was restored on April 6 and the ACE cable on April 17, 2024.

    “The WACS cable was repaired on April 29, 2024, and the MainOne cable repairs were completed on May 8, 2024,” he added.

    Dr. Anokye highlighted that the Authority had initiated the implementation of the nation’s satellite services policy framework to alleviate the impacts of recent disruptions resulting from damaged undersea cables.

    This initiative aims to provide the public with access to advanced satellite services alongside existing ground-based options.

    “This will enhance the connectivity resilience of the country, considering the recent disruption of undersea fiber optic cables on March 14, 2024,” he stressed.

    Mrs. Ursula Owusu-Ekuful, Minister of Communications and Digitalization, urged collaborative efforts among institutions such as the Bank of Ghana, NCA, NITA, and the Data Protection Commission to tackle identified challenges and enhance the digital landscape.

    “Meaningful digital innovation does not happen in isolation. It thrives on collaboration. None of us can do it alone; we need each other, and so together, let us forge a path towards a brighter, more connected future for generations to come,” she charged.

    According to Mrs. Owusu-Ekuful, the government has taken many crucial measures that will provide the groundwork for attaining its goal of making Ghana the ICT powerhouse of West Africa.

    In order to serve underserved and unserved communities, this involves building large in-country fiber optic cables to supplement those installed by the private sector and building rural telephony sites.

  • NCA approves Starlink’s satellite broadband service application

    NCA approves Starlink’s satellite broadband service application

      National Communications Authority (NCA) has granted approval to Space X Starlink GH LTD, the operator of Starlink Satellite Broadband, to offer Satellite Broadband Services within the country.

      The NCA’s decision, conveyed through an official statement on April 25, represents a crucial milestone following the Ministry of Communications and Digitalisation’s backing of the Satellite Licensing Framework in Ghana.

      “The administrative processes towards the issuance of the license is ongoing and will be completed shortly,” the statement added.

    1. NCA hosts consumer forum in Tamale to address telecommunications concerns

      NCA hosts consumer forum in Tamale to address telecommunications concerns


      The National Communications Authority (NCA) organized a Consumer Forum at the UDS Auditorium in Tamale on April 17, 2024.

      Aligned with the Authority’s mandate outlined in Section 26 of the Electronic Communications Act, 2008 (Act 775), the event aimed to engage consumers to gauge their opinions on Service Providers’ performance.

      Under the theme “Safeguarding Consumer Rights through Effective Communication,” the Forum promoted dialogue and collaboration among consumers, Service Providers, the NCA, and relevant stakeholders in the industry.

      Discussions covered topics such as Quality of Service, SIM Card Registration, Money Doubling schemes on Television (egregious content), Mobile Money fraud, recent internet disruptions, and Mast and Towers issues.

      Dr. Joe Anokye, Director General of the NCA, emphasized the NCA’s commitment to upholding consumer rights and its complaints management channels for consumer complaint resolution.

      He highlighted the Authority’s proactive measures, including periodic surveys to understand consumer perceptions, views, and expectations.

      Dr. Anokye expressed optimism that the draft Quality of Service (QoS) Regulations, once passed, will be a game changer, further demonstrating the NCA’s commitment to ensuring consumers receive the service quality they deserve.

      Dr Anokye further addressed the recent internet outage and pointed out that it was “the Authority’s foresight that ensured that Ghana did not experience a total outage of internet services”.

      He also revealed that to avoid or better manage such unforeseeable occurrences, the Authority is engaging various stakeholders in the ecosystem to pick up lessons and develop the necessary strategies.

      Minister for Communications and Digitalisation, Ursula Owusu-Ekuful

      The Minister for Communications and Digitalisation, Ursula Owusu-Ekuful, in her keynote address, highlighted government’s commitment and initiatives aimed at bridging the digital divide and ensuring that “every Ghanaian has access to affordable and reliable communication services”.  

      Notable among them include the Rural Telephony Project, ECOWAS Roaming, SIM Registration and Technology Neutrality.

      She also hinted that Ghana will deploy 5G before the end of the year and announced that within the next few weeks, the NCA will announce the modalities for the deployment.

      The Hon. Minister seized the opportunity to caution entities and individuals who deal with pre-registered SIMs as well as individuals who use their Ghana Cards for the registration of SIMs for others to cease immediately.

      She finally commended the NCA for its commitment towards consumer protection and assured the general public that under the auspices of her Ministry, “the NCA will endeavour to seek and implement forward-looking measures that will safeguard the use and adoption of digital solutions”.

      Okatakyie Ababio Boakye Danquah II, Board Chairman of the NCA

      Okatakyie Ababio Boakye Danquah II, Board Chairman of the NCA, closed the Forum by expressing his gratitude to participants for their opinions, insights, concerns, and recommendations shared at the event.

      “It is evident that by coming together, we can demand accountability from Service Providers and bring about positive change.

      “Let us maintain the energy generated here today and keep pushing for transparency, integrity and justice in consumer affairs”, he said.

      He entreated participants to educate others and not to hesitate to channel their issues to their Service Providers and the NCA.

      “Remember, our collective voice is powerful, and by remaining vigilant and informed, we can safeguard the rights of consumers in the telecoms space”, he added.

      Present at the Forum were representatives from MTN, AT, Telecel, Bank of Ghana and GIFEC who provided answers to the audience’s questions

      Participation at the Forum cut across the various sectors including academia, security agencies, artisans, religious organisation and market vendors.

      Additionally, stakeholders such as Mobile Network Operators (MNOs), National Media Commission, Ghana Investment Fund for Electronic Communications (GIFEC), Bank of Ghana (BoG) and Consumer Advocacy Groups were in attendance.

      Consumers and the general public are hereby assured that the Authority in its quest to ensure that consumers are empowered to make informed decisions and safeguarded against unfair practices, looks forward to hosting another Forum within the year; the details for the next Forum will be communicated in due course.

      Cross-section of participants at the event
      The questions from consumers came in thick
    2. I was shot and nearly died; my son heard me scream – ‘Traumatised’ NCA Dep. Director recounts robbery attack

      I was shot and nearly died; my son heard me scream – ‘Traumatised’ NCA Dep. Director recounts robbery attack

      The Deputy Director of Consumer and Corporate Affairs at the National Communications Authority (NCA), Kwame Gyan, has recounted a poignant experience that could have led to the loss of his life.

      On January 19, 2024, Kwame Gyan was shot and robbed in front of his residence, a day before the Black Stars played their first game in the AFCON tournament held in Cote d’Ivoire.

      The robbery incident took place at night, and several of his properties, including the licence that was to be used by him and his friends to move to Ivory Coast to watch the Black Stars game, were stolen.

      He recounted, “the robbers made away with the Toyota Fortuner I was using in addition to whatever else was in the car – my cards, some cash, newly acquired international driver’s licence (because myself and some of my Botweburg brothers were planning a road trip to go watch our beloved Black Stars play in the AFCON in Cote D’Ivoire the following day), laptop and some other personal effects. Obviously, we missed the opportunity to go support the Black Stars and I have lived with this harrowing experience for two months plus…”

      According to Mr Gyan, he managed to escape death because the bullet did not hit any vital organs.

      “Luckily the bullet hit me between my arm and my chest and missed every vital organ and bone. The bullet was extracted from my back by a very brilliant doctor. How it ended up there is something only gun enthusiasts and doctors will understand,” he added.

      Nonetheless, he noted that the experience was traumatising as it kept him from work for months. He revealed that any explosive sound triggered the bad experience he had.

      “Needless to say, it has been a very, very difficult couple of months. I was away from work for two months. Recovering and dealing with the ‘hey’ and the sound of the gunshot and when it hit and when I felt I was losing blood and anything can and may happen, was the hardest part. I saw my life flash before my eyes for a few minutes. There are certain things only an experience can best explain. But this, I wouldn’t wish on my worst enemy. I didn’t quite appreciate the enormity of the situation until maybe a few days and weeks later.”

      He added, ”I could easily have died on January 19 2024. My son heard me scream after the bullet hit me and I fell to the ground. I got lucky that the bullet hit where it did. I suffered just some minor nerve damage which physio has fixed and I am out and about like nothing happened,”.

      He expressed heartfelt appreciation to his friends, colleagues and the Ghana Police Service for their various roles in helping him overcome what was almost a life-taking incident.

      “The friends who got to hear about this hours after it happened and called and drove home to see me made me truly happy. Within an hour of the shooting, two Botweburg boys were with me with a third en route (never mind the many calls from other members). I got discharged before he got to the hospital. Yes, I was so lucky, all I needed was a localised anaesthesia to extract the bullet and I was good to go. Another group of boys I am proudly associated with, curiously called House of Fire were also at hand to support right from the start of this nightmare.

      “Then was the support from my bosses and colleagues at work. Every call I got was, “how are you, are you getting better, is the medical care OK, are you resting? Forget about work for now and just get better.” Etc.

      “To all of you and those who heard from others and called, thank you. Truly, thank you. It meant a lot. To those who are hearing it for the first time, chale forgive me. Talking about this isn’t quite fun and I wanted to be ok before even writing this. And it’s taken me a long time to write this. Let’s blame that on some level of apprehension and a writer’s block that won’t go away.

      “Personnel of the Ghana Police Service need to be commended for being present, even though they haven’t been able to recover the vehicle. They have been in touch and I was surprised I had a visit from the Regional Police Command.

      “In fact, it was two Police Officers who drove me from my initial first aid hospital to where I got the bullet extracted. I thank the two gentlemen especially and the Service in general for their concerns. Hopefully, they have beefed up security in my neighbourhood. However, the fact that they have not been able to locate or recover the vehicle saddens me a lot.”

    3. FLASHBACK: Anti-LGBTQ Bill won’t meet constitutional test – Dr Poku Adusei

      FLASHBACK: Anti-LGBTQ Bill won’t meet constitutional test – Dr Poku Adusei

      Three years ago, Dr. Poku Adusei, the Director of Legal at the National Communications Authority (NCA), criticized the Promotion of Proper Human Sexual Rights and Ghanaian Family Values Bill, describing it as unconstitutional.

      In an interview on Newsfile, Dr. Adusei argued that certain provisions of the bill violate the 1992 Constitution.

      He specifically pointed out that aspects of the bill aim to punish individuals who oppose the mistreatment of LGBTQ individuals, as well as dictate what is deemed acceptable in terms of sexual behavior. Dr. Adusei emphasized that penalizing individuals for advocating for less severe penalties for those involved in same-sex activities is unacceptable.

      Based on his analysis, Dr. Adusei concluded that the current form of the bill would likely face constitutional challenges if passed into law.

      “If you look at the tenure of the bill, you don’t need anyone to tell you that it won’t meet a constitutional test going forward. When you get a law in which adverbs and other descriptive words are used to qualify nouns and verbs, it tells you there is something wrong. So the use of the word ‘proper’ in the name of the law in itself should tell you that there is something wrong.

      “What is proper in this world when scholars over the years have established that going into people’s private affairs in that nature is not the right thing to do. What infringes on the rights of those persons is that you are now saying they cannot decide to live their private lives if it doesn’t come into the public sphere. If someone is being liberal and says you can’t maltreat this person, then that person is also committing a crime. That is way out of order. “

      “The bill in its current state, even if it is passed as law, will not be able to survive the threshold of constitutionality when it goes to the Supreme Court of Ghana.”

      On the show, Dr Poku Adusei stated categorically he holds the position that gay rights are not human rights. But he was quick to add that having a legislation in order to make the fight against the LGBTQ community constitutional, is not the way to go.

      “I won’t say homosexuality and its related activities is human right. I will not accept that. However, I will not also accept a situation in which you can also say that I’m legislating to antagonize and infringe the rights of certain individuals who have certain orientations that way it will be unconstitutional. It is so overboard that you are now telling us that these are the proper values of our humanity. That way, you are mistaken,” he said.

      Dr Poku Adusei urged Ghanaians to refrain from describing groups and individuals against the said bill as promoters of same-sex related activities.

      According to him, pointing out the flaws in the Anti-LGBTQ Bill is not the same as encouraging individuals to engage in homosexuality.

      “We should not lose sight that the group with Akoto Ampaw and Professor Takyiwaa Manu and the rest who are advocating against the bill are in no way saying that they are supporters of lesbianism and gayism. That is one thing Ghanaians must understand. It doesn’t mean they will go and take their kids that they should convert from heterosexual relationships into homosexuality.

      “They are rather saying that the route you are taking is a wrong one,” he added.

      His comment came after Private legal practitioner, Akoto Ampaw who is a member of the Coalition of Lawyers, Academics and other Professionals that submitted a memorandum requesting that Parliament throws out the Anti LGBTQ Bill, has faced criticism from members of the public for standing against the bill.

      According to Mr Ampaw, the bill is in direct conflict with a number of constitutionally-protected fundamental freedoms and human rights and the coalition’s position has no relation with members’ personal preference for same-sex activities.

      “Our position as a group is that every person who is a human being is entitled to certain basic rights and that what the bill is doing is launching an assault on the rights of a particular group in our society.

      “Our position has nothing to do with our personal preference or not for homosexual activities. Our position is a principled position that we take to defend the rights of every person in Ghana and subject to the public interest.”

    4. FLASHBACK: NCA lawyer tells critics of re-registration of SIMS to use fax, telegrams, gong-gong and drums

      FLASHBACK: NCA lawyer tells critics of re-registration of SIMS to use fax, telegrams, gong-gong and drums

      Two years ago, the Director of Legal at the National Communications Authority (NCA), Dr. Poku Adusei, suggested that members of the Concerned Mobile Network Subscribers use fax, telegrams, gong-gong, and talking drums if they choose not to re-register their SIM cards.

      His comment comes after the group announced plans to boycott the ongoing SIM card re-registration exercise and set February 8 for a nationwide protest called ‘No Calls Day’.

      The Concerned Mobile Network Subscribers argued that there is no law in Ghana requiring subscribers to re-register their SIM cards and have demanded the withdrawal of the NCA’s directive for re-registration by March 31, 2022.

      However, Dr. Adusei countered this claim in a Facebook post, stating that Legislative Instrument 2006, Legislative Instrument 2111, and Executive Instrument 63 mandate the re-registration of SIM cards. He suggested that if the group refuses to comply, they may resort to traditional means of communication.

      “We pray they resort to the use of fax, telegram, gong-gong, and talking drum henceforth.”

      “Claims that there is no law that requires SIM cards to be registered or re-registered is bogus to say the least. What law was their original SIMs registered under? Or they bought pre-registered SIMs? Even pre-registered SIMs are registered in someone’s name. Re-re…means there existed a law for the initial re-. Too many luminaries and agendapreneurs in this land. Concerned whoever should go and read L.I 2006, L.I. 2111 and E.I. 63 and come again,” he said in a Facebook post.

      Dr. Poku Adusei, speaking to Emefa Apawu on Joy FM’s Newsnight, noted that the system used for the re-registration will be improved to accommodate the increasing numbers of subscribers in the future.

      “Going forward, the system will be improved and it’s being improved so it is going to deliver the outcome that we want but when lawyers speak in absolute terms as if they know all the laws of this country, I have pointed them to what they didn’t know and they should not talk about people’s stature in society,” he said.

    5. Sam George holds NCA responsible for internet disruptions 

      Sam George holds NCA responsible for internet disruptions 


      Sam Nartey George, the Member of Parliament for Ningo-Prampram, has attributed the recent internet disruptions in Ghana to regulatory oversight failures.

      He contends that the National Communications Authority (NCA), the regulatory body, neglected to implement necessary mechanisms and redundancies that could have lessened the impact of the undersea fibre optic cable disruption.

      The repercussions of the undersea fibre optic cable disruption, which provides internet connectivity, began affecting Ghana on the morning of Friday, March 15, 2024.

      Since then, the NCA and the two major telecommunications networks affected—MTN and Telecel—have issued statements indicating their efforts to restore internet services to full capacity as quickly as possible.

      In a video shared by Joy News, the MP criticized the NCA during a parliamentary session for not being as proactive as its Ivorian counterpart, which he credits for Cote d’Ivoire’s swifter recovery from similar disruptions.

      “Mr Speaker, I hold the view that we are where we are simply because the regulator that works under the minister failed to do their job; the responsibility rests with the regulator.

      “This is not about another country or force majeure. A regulator doing its job would have put in place the mechanisms and the redundancies that would allow us to be prepared for this instance,” he stated.

      Additionally, the Ningo-Prampram MP highlighted that although operators like AT have sustained services by utilizing alternative links, such as those in Nigeria, the NCA neglected to do the same.

      He asserted that such contingency plans should be standard and monitored by the regulator for all operators.

      “Mr. Speaker, the cut happened over the coast of Cote d’Ivoire. It became the most impacted country on Thursday. As we speak today, Cote d’Ivoire’s recovery is ahead of Ghana simply because their regulator has put in place the right mechanism.

      “In the case of AT, it is simply able to carry traffic because they have redundancy using the Nigerian link. But is that not supposed to be the prerequisite for all the other operators in the country? Who is supposed to monitor that? It is the regulator,” he stated.

      He continued that “… So, if the regulator has slept in his job and today we are found in this position, and then we want to raise our hands in the air, other countries that were affected have recovered or are recovering faster than Ghana. This is because their regulators are proactive.”

      Sam George additionally criticized the NCA for being overly aligned with the Ghana Chamber of Telecoms, favoring the telecom industry over the rights and interests of Ghanaian citizens and consumers.

      He urged the NCA to offer definitive remedial measures and regulatory guidelines to safeguard consumers, instead of merely echoing the sentiments of the telecom chamber.

      “Our regulator today is competing with the Ghana Chamber of Telecom, which serves the interests of the telecoms and is their advocate. The NCA is supposed to be an advocate for the rights of Ghanaian citizens and customers. The four updates that were put up by the NCA are simply mirroring the statement of the Chamber of Telecoms. They don’t tell us what remedial action by way of regulatory policy is being put in place for the Ghanaian customer. They are only telling us what the problems are,” he added.

    6. NCA makes U-turn, ‘begs’ for Elon Musk’s Starlink amid Internet crisis in Ghana

      NCA makes U-turn, ‘begs’ for Elon Musk’s Starlink amid Internet crisis in Ghana

      Three months ago, the operations of Starlink, the satellite internet service provided by SpaceX, owned by Elon Musk, were deemed illegal in Ghana.

      In a press release issued on December 7, 2023, the National Communications Authority (NCA) stated that Starlink has not been licensed to operate in the country, and none of its equipment has been approved.

      As such, the Authority warned the public against purchasing any equipment or services from Starlink. Also, individuals or companies involved in the sale or operation of Starlink services were directed to cease and desist immediately.

      Presently, it appears that the very company Ghana did not want to do business with is the very one that can mitigate the effect of the network crisis that has hit several countries, such Liberia, South Africa, Ivory Coast, Ghana, among others.

      On Thursday, March 14, mobile network customers observed hours of disruption in internet, data and voice services providers by telecommunication companies in the country.

      The difficulty experienced by companies and members of the general public has been attributed to outages on multiple submarines optic fibre cables that come into Ghana.

      The NCA, in its update on the crisis over the weekend, noted that information gathered indicates that it would take at least five weeks for challenges with the submarines optic fibre cables be resolved.

      On Monday, March 18, Ursula Owusu-Ekuful, who heads the Ministry of Communications and Digitalisation, which oversees the running of the NCA, made an appearance before Parliament to brief the House on the steps government has taken to ensure businesses and Ghanaians are protected during the internet crisis.

      Part of the interim solution is to run to Starlink for assistance, she said.

      “We have licensed satellite gateway air stations, landing rights, and satellite air station networks. One web has already been licensed. Starlink is in the process of being licensed and other operators are being encouraged to land in Ghana,” the minister said.

      The issue of Starlink’s past was brought up in Parliament and Madam Owusu-Ekuful has assured that the ministry has conducted due diligence and is prepared to grant an operating license to Starlink to enhance internet accessibility.

      “A draft framework was subjected to industry consultation and approved by industry. The objective of the framework is to provide increased regulatory oversight for the services, more connectivity solutions or options for consumers, and other measures,” she added.

      She noted, however, that the service provided by Starlink is costly. According to her, there are plans to involve other sector players to serve individuals across various economic backgrounds.

      “However, I must remind us all that the fee charged by the satellite, low-earth orbit satellite operators like Starlink for hardware and services show that they will cater for high-end value subscribers because they are expensive.

      “We’re currently also having discussions about affordable back-haul satellite solutions with all satellite service providers under the auspices of the ITU. This conversation has been ongoing for a while, but I believe what has happened in the recent past will activate and energise these discussions for solutions to be reached soon.”

      As of December 2023, it was reported that some middlemen in Ghana were offering Starlink services, quoting installation prices ranging between GHS1,100 and GHS18,000 monthly.

      Under the current circumstances, these prices are likely to increase by half of these prices or double due to factors such as increasing demand or producer pricing.

      Starlink, a constellation of Low Earth Orbit (LEO) satellites launched by SpaceX, aims to provide high-speed internet access globally, even in hard-to-reach areas.

    7. FLASHBACK: Elon Musk’s Starlink operations illegal in Ghana – NCA warns

      FLASHBACK: Elon Musk’s Starlink operations illegal in Ghana – NCA warns

      The National Communications Authority (NCA) has officially declared the operations of Starlink, the satellite internet service provided by SpaceX, as illegal in Ghana.

      In a press release issued on December 7, 2023, the NCA stated that Starlink has not been licensed to operate in the country, and none of its equipment has been approved.

      According to the NCA, any entity selling Starlink equipment or providing Starlink services is in direct violation of the Electronic Communications Act 2008. The public has been warned against purchasing any equipment or services from Starlink, and individuals or companies involved in the sale or operation of Starlink services are directed to cease and desist immediately.

      The NCA emphasizes its commitment to ensuring fair competition in the market and protecting licensees and consumers. Starlink, on its website, had indicated plans to provide services in Ghana by the third quarter of 2024, subject to regulatory approval.

      However, some middlemen in Ghana are already offering Starlink services, quoting installation prices ranging between GHS1,100 and GHS18,000 monthly. The implications of the NCA’s announcement for existing Starlink users in Ghana remain unclear, as no specific enforcement actions have been announced yet. Possible outcomes could include sanctions for vendors or negotiations between the NCA and Starlink for obtaining a license to operate in Ghana.

      Starlink, a constellation of Low Earth Orbit (LEO) satellites launched by SpaceX, aims to provide high-speed internet access globally, even in hard-to-reach areas. The NCA’s move raises questions about the future of Starlink services in Ghana and the regulatory approval process.

    8. Data services will improve in the coming days – NCA

      Data services will improve in the coming days – NCA

      The National Communications Authority (NCA) has informed Ghanaians to expect some improvement in data services in the coming days while the operators work around the clock to restore full connectivity.

      The NCA made this known when it updated the public on the current network crisis that has negatively affected Ghana and other countries.

      The Authority on Saturday afternoon held a face-to-face meeting with all four (4) subsea cable landing service providers (ACE, MainOne, SAT-3 and WACS); and the three (3) mobile network operators (AT, MTN and Telecel).

      The meeting was attended by the top management of the above providers and operators to receive updates and to discuss the way forward.

      The Mobile Network Operators (MNOs) and subsea cable landing service providers continue to work with their international partners in the sub-region to progressively add more capacity for data services as it becomes available.

      The subsea cable landing service providers have remotely identified the approximate locations of the damage and have made preparations to dispatch repair vessels to the location for physical assessment and restoration.

      Based on the above, the subsea cable landing service providers have indicated an estimated time frame of a minimum of five (5) weeks for full service restoration from the time the vessels are dispatched to the various locations.

      “The NCA encourages MNOs, Internet Service Providers, and all other providers to actively participate in the operations of the Ghana Internet Exchange (GIX) in order to ensure an efficient local content delivery and a seamless Internet traffic exchange locally, ” the NCA’s statement added.

      New developments will be communicated when available, the Authority assured.

    9. Subsea cable landing service providers to spend at least 5 weeks to resolve network crisis – NCA

      Subsea cable landing service providers to spend at least 5 weeks to resolve network crisis – NCA

      The National Communications Authority (NCA) has updated the public on the current network crisis that has negatively affected Ghana and other countries.

      The Authority on Saturday afternoon held a face-to-face meeting with all four (4) subsea cable landing service providers (ACE, MainOne, SAT-3 and WACS); and the three (3) mobile network operators (AT, MTN and Telecel).

      The meeting was attended by the top management of the above providers and operators to receive updates and to discuss the way forward.

      The Mobile Network Operators (MNOs) and subsea cable landing service providers continue to work with their international partners in the sub-region to progressively add more capacity for data services as it becomes available.

      The subsea cable landing service providers have remotely identified the approximate locations of the damage and have made preparations to dispatch repair vessels to the location for physical assessment and restoration.

      Based on the above, the subsea cable landing service providers have indicated an estimated time frame of a minimum of five (5) weeks for full service restoration from the time the vessels are dispatched to the various locations.

      The NCA has noted that it continues to collaborate with relevant stakeholders as “We expect some improvement in data services in the coming days while the operators work around the clock to restore full connectivity.”

      “The NCA encourages MNOs, Internet Service Providers, and all other providers to actively participate in the operations of the Ghana Internet Exchange (GIX) in order to ensure an efficient local content delivery and a seamless Internet traffic exchange locally, ” the NCA’s statement added.

      New developments will be communicated when available, the Authority assured.

    10. NCA to oversee tariff charges in Ghana’s Telecom market

      NCA to oversee tariff charges in Ghana’s Telecom market

      In response to MTN Ghana’s dominance in 2020, the National Communications Authority (NCA) gears up to regulate tariff adjustments in the telecom industry.

      Historically, mobile network operators set their prices, but MTN’s significant market share triggered NCA intervention under Section 25 of Act 775.

      NCA accused MTN of violating SMP rules, particularly with lower-priced data bundles, potentially leading to anti-competitive practices.

      To address market imbalances, NCA aims to regulate tariffs, with draft guidelines open for public feedback.

      Key points include:

      Preventing Undercutting: Significant Market Power or dominant operator will be prohibited from offering the lowest prices for any service, preventing them from squeezing out competitors.

      Capping Price Advantage: Significant Market Power or dominant operator prices cannot exceed those of other operators by more than 10%, ensuring fair competition and preventing exploitation of its dominant position.

      Prior NCA Approval: Significant Market Power or dominant operator must seek NCA approval before changing tariffs, allowing for assessment of potential impact on other operators.

      Limited Price Increases for Others: Non-SMP operators can adjust prices without prior approval but require NCA authorization if their proposed price exceeds Significant Market Power or dominant operator.

      The NCA underscores that these guidelines adhere to global standards, promoting fair, reasonable, and non-exploitative pricing, especially for Significant Market Power (SMP) operators.

      Public input is vital in finalizing regulations, with Ghanaians invited to submit feedback until March 8, 2024.

      Despite NCA’s efforts to create a level playing field, uncertainties linger. Past initiatives, such as cost-saving measures for non-SMP operators, have yet to translate into tangible service improvements or market share gains.

      The effectiveness of these regulations hinges on NCA’s enforcement capacity and non-SMP operators’ investments in network quality.

    11. 4.8m unregistered SIMS blocked by MTN

      4.8m unregistered SIMS blocked by MTN


      In adherence to a directive from the National Communications Authority (NCA), MTN Ghana has taken action to block 4.8 million subscribers who did not re-register their SIM cards with a Ghana card.

      As a result, there has been a 6.3% decline in the telecom giant’s subscriber base, now totaling 26.8 million as of the conclusion of 2023.

      Earlier, by May 31, 2023, MTN Ghana had initially blocked 5.4 million SIMs not registered with the Ghana card; however, 600,000 of them were successfully re-registered.

      The comprehensive re-registration of all SIM cards using the Ghana National ID card was carried out nationwide by the NCA and telecom operators, completing the process by May 2023.

    12. NCA closes four radio stations in Bawku, citing national security concerns

      NCA closes four radio stations in Bawku, citing national security concerns

      National Communications Authority (NCA) hereby notifies the public that four (4) FM radio stations located in Bawku, Upper East Region, have been closed down.

      The stations are:

      1. Bawku FM
      2. Source FM
      3. Zahra FM and
      4. Gumah FM

      This action aligns with the directives issued by the Upper East Regional Security Council, based on guidance from the Ministry of National Security.

      The decision to cease the operations of the mentioned FM stations stems from concerns regarding the inflammatory remarks made by their panellists and presenters.

      These utterances have been identified as exacerbating the conflict in Bawku, resulting in the loss of lives and property in the area and its surrounding areas.

      Consequently, the NCA has invoked its powers to shut down the stations in accordance with Section 13(1)(e) of the Electronic Communications Act, 2008 (Act 775) which provides that: “the Authority may suspend or revoke a licence or a frequency authorization where the suspension or revocation is necessary because of national security or is in the public interest.”.

      The NCA will continue to work with all relevant stakeholders to execute its mandate as set out by law and calls on stakeholders to adhere to the tenets and regulations governing the communications industry.

    13. Salt FM has been shut down due to failure to renew authorization – NCA

      Salt FM has been shut down due to failure to renew authorization – NCA

      The closure of Salt FM in Agogo by the National Communications Authority (NCA) has been defended by the regulatory body.

      The NCA clarified that the station’s management had been reminded multiple times to renew its authorization but failed to do so.

      Following the shutdown, on February 6, some Agogo residents protested the closure, suspecting political motives.

      They pointed to a recent well-attended walk organized by Mr. Frimpong, an independent parliamentary candidate.

      Additionally, there were allegations suggesting a member of the ruling New Patriotic Party (NPP) planning to establish a rival radio station might have influenced the NCA’s decision.

      Contrary to these suspicions, the Ashanti Regional Office of the NCA dismissed claims of political motivations behind the closure. It emphasized that shutting down Salt FM was not an isolated incident and that similar actions were being undertaken nationwide.

      Despite the Kumasi office of the NCA officials declining to comment on the record, they maintained that the closure of Salt FM was justifie

    14. NCA tasked with upholding broadcasting standards 

      NCA tasked with upholding broadcasting standards 

      Stakeholders have urged the National Communications Authority (NCA) to enhance broadcasting standards by strategically allocating spectrums. 

      This initiative aims to guarantee that the content reaching consumers maintains high-quality standards.

      During a stakeholders’ engagement and the unveiling of a research report by the Ghana Center for Democratic Development (CDD) in Accra, Member of Parliament for Ningo-Prampram, Samuel Nartey George, emphasized the importance of elevating standards. 

      He noted that this would foster accountability among media platform owners, subsequently promoting the creation and dissemination of responsible and high-quality content.

      “What we have currently in the media space as a country is a secondary market because the standards for operating a media platform are low,” he said.

      He acknowledged that even though a media platform does not need a licence to operate, it would be encouraging if spectrums are made premium and certain rules and regulations established when authorising media outlets to operate.

      The Minister of Information, Kojo Oppong Nkrumah, on his part, reiterated government’s commitment to tackling misinformation and disinformation in the media space, citing the Broadcasting Bill which is yet to be passed by parliament.

      Explaining the delay in passing the bill, he said the last draft needs some reconsideration and amendments.

      Mr. Nkrumah hinted that the bill, when passed, would deal with media literacy where the public would be heavily educated on how to use media tools, especially how to fact check information by journalists.

      He added that the bill is considering a public broadcasting fund which will support media houses that are doing public broadcasting.

      Speaking on the current expansive network of media houses, the sector minister said that it is good for democracy while still economically viable. He urged media outlets to consider mergers and acquisitions in order to reduce cost of operations.

      He noted that mergers and acquisition of networks would encourage sustainability of media houses, adding: “But this is up to the media houses to consider and examine how to go about it”.

      The event, themed ‘Ensuring Accountability in the Governance of Media and the Internet’, saw the launch of a report on Ghana’s changing media landscape, the influence of rapid growth of the Internet and social media on the business model of traditional media, the threat disinformation and misinformation poses to democracy, and the possible infringement of digital rights and free speech by state and non-state actors in tackling possible dangers.

    15. Glo Ghana ‘forcing’ over 70 workers to terminate their contracts, accept merger redundancy packages – Reports

      Glo Ghana ‘forcing’ over 70 workers to terminate their contracts, accept merger redundancy packages – Reports

      Glo Ghana is facing accusations of employing manipulative tactics as it ends its operations in the country.

      Allegedly, over 70 workers are being coerced to accept meager redundancy packages under questionable circumstances.

      Reports suggest that Glo has enlisted the services of a private recruitment agency, XL Management, to coerce workers into signing termination letters that protect the company from potential labor-related lawsuits.

      This move is said to contradict Glo’s earlier assurances to the National Labour Commission (NLC) regarding compliance with labor laws.

      The termination letters reportedly absolve the company and require workers to waive their right to legal action in exchange for severance packages unilaterally determined by Glo.

      Workers claim to have faced subtle threats, with the company implying that refusal to sign would result in the forfeiture of severance packages.

      The computation of severance packages is not clear, but reports suggest inconsistencies, with some individuals receiving significantly less than others.

      By law, Glo was supposed to either negotiate the redundancy packages with workers or use established elements to determine the quantum of the package.

      The four elements are:

      a. 3 months net salary multiplied by the number of working years

      b. Leave component

      c. Transportation component

      d. Handshake

      Despite the expectation of a higher severance package, a Glo worker with a net salary of GHS2,050, who has worked with the company from 2010 to 2023, reportedly received only GHS22,000.

      Workers believe they have been defrauded by Glo, as the severance package was not negotiated and falls significantly short of their minimum expectations.

      The National Labour Commission (NLC) has distanced itself from the case, and workers feel abandoned as they seek redress.

      Attempts to seek resolution at the Ministry of Communications and Digitalization and the National Communications Authority (NCA) have allegedly been unsuccessful.

      Reports have it that, NCA, on the matter has indicated that it “has not received any formal complaint from former Ghanaian Glo workers; when we do, we will act on it accordingly.”

    16. NCA’s 5-year strategic plan from 2024 outdoored

      NCA’s 5-year strategic plan from 2024 outdoored

      On Tuesday, January 16, 2024, the Communications Minister, Ursula Owusu-Ekuful, officially launched the National Communications Authority (NCA) Five-Year Strategic Plan (2024-2028) at the NCA Tower.

      The development of the Five-Year Strategic Plan aligns with Section 3(b) of the NCA Act, 2008 (Act 769), with the primary goal of establishing clearly defined objectives and measurable steps for the Authority.

      In her keynote address, the Honorable Minister underscored the importance of the NCA’s regulatory efforts over the years. She emphasized the need for the Authority to remain vigilant and focused, especially in dealing with emergent disruptive technologies and the swiftly evolving technological landscape.

      Ursula Owusu-Ekuful, Minister for Communications and Digitalisation

      In her keynote address, the Honorable Minister emphasized the importance of the National Communications Authority’s (NCA) regulatory efforts over the years. She urged the Authority to maintain vigilance and focus, especially in the face of emergent disruptive technologies and the rapidly changing technological landscape.

      She further commended the strategies outlined in the plan, expressing her satisfaction, “I am impressed with the strategies aimed at flourishing and contributing to a globally competitive and rapidly changing environment.

      “This means we will create the enabling environment for Ghanaian solutions to compete with other global solutions”.

      Dr. Joe Anokye, Director General of the NCA

      Dr. Joe Anokye, the Director General of the Authority, highlighted that the Electronic Communications Industry is fast-paced, necessitating continuous innovations and strategies to keep pace.

      He emphasized that the development of strategies is crucial in seizing new opportunities and effectively overcoming challenges within the industry.

      He said, “The Five-Year Strategic Plan marks a significant milestone on our path to innovation, growth, and a long-lasting impact.”

      Dr. Anokye also expressed confidence that the Strategic Plan will enhance productivity, align goals with resources, improve communication and collaboration, and enhance staff welfare.

      Board Chairman of NCA, Okatakyie Ababio Boakye Danquah II

      In his remarks, Okatakyie Ababio Boakye Danquah II, the Board Chairman of the NCA, known in private life as Isaac Emmil Osei-Bonsu Jnr, expressed that the launch of the Five-Year Strategic Plan is a realization of the need envisioned by the Board during its inauguration in 2021.

      “It is evident that we are at a critical point as we launch the Strategic Plan for 2024–2028, which will serve as our blueprint for the forthcoming five years. It is an exciting moment for the NCA, as the creation of this document has unveiled numerous untapped opportunities within the communications sector”, he said.

      The Board Chairman further urged all stakeholders to collaborate with the NCA to ensure the full realisation of the objectives of the Strategic Plan by the end of 2028.

      Prof. Ezer Osei Yeboah-Boateng, Deputy Director-General for Technical Operation

      During the launch, Prof. Ezer Osei Yeboah-Boateng, Deputy Director-General for Technical Operations, shared some highlights of the Strategic Plan. He emphasized that the plan is a testament to the National Communications Authority’s (NCA) dedication to excellence, innovation, and inclusivity.

      Prof. Yeboah-Boateng highlighted that the plan reflects the Authority’s commitment to fostering a communications environment that empowers individuals, promotes economic growth, and strengthens the social fabric of the nation.

      He outlined the four Strategic pillars of the Strategic Plan as follows:

      1. Pillar 1 – Structure and reposition research, innovation, and process improvement throughout NCA to be abreast with industry development by 2028
      2. Pillar 2 – Build coordination and collaborative structures for enhanced engagement by 2028
      3. Pillar 3 – Develop and Empower human resource by 2028
      4. Pillar 4 – Optimise current resources, diversify and develop new areas of growth, including revenue

      With the launch of the Five-Year Strategic Plan, the Authority, among other things, has recast its mission statement as ‘Moving from Good to a Great Regulator; An innovative, agile, professional, and proactive Regulator, adaptive to emerging changes in the communication and digital eco-system and delivering optimally to all its stakeholders.’

      Prior to this event, the Authority held an internal launch of the Plan for its Staff Members on Friday, January 12, at the Head Office in Accra.

    17. Unethical and unlawful content on airwaves surges over 64% in November – NMC reports 

      Unethical and unlawful content on airwaves surges over 64% in November – NMC reports 

      The second half of November witnessed a sharp uptick of 64.7% in the overall reported incidents of unethical and unlawful content broadcasted on the airwaves, according to statements from the National Media Commission (NMC) and the National Communications Authority (NCA). 

      The surge underscores the pressing need for heightened vigilance and regulatory measures to curb the dissemination of inappropriate content in the media landscape.

      A collaborative monitoring effort conducted by the two institutions unveiled notable spikes in specific categories of unlawful and unethical content. Fake lottery incidents surged six-fold (676%), while occurrences related to occultism doubled (105%).

      On the contrary, the report signed by Mr George Sarpong, Executive Secretary, NMC, said money doubling decreased by 23.03 per cent while money rituals decreased by 16.07 per cent.

      It said the top 10 stations that had complaints against them were Adwenpa TV, Asomafo TV, Elephant TV, XTV, Diamond TV, Big TV, Passion TV, Funny TV, Best TV and Energy TV.

      In the case of fake lottery, 10 complaints were received regarding Adwenpa TV, 16 for Asomafo TV, 31 for Elephant TV, four complaints involving XTV, three for Diamond TV, six for Big TV, one for Funny TV, two for Best TV and five complaints for Energy TV.

      Some 15 complaints were received concerning Adwenpa Tv regarding occultism, nine reports were made against Diamond TV, four against Big TV, six against Passion TV, one each against Best TV and Energy TV.

      For money doubling, 15 complaints were made against Adwenpa TV, 28 against Asomafo TV, seven against Elephant TV, 12 against XTV, 23 against Diamond TV, 17 against Big TV, 13 against Passion TV, 28 against Funny TV, 25 against Best TV and 24 against Energy TV.

      Adwenpa TV was reported on three occasions for promoting money rituals on their airwaves, one report was made against Asomafo TV, two against Elephant TV, 24 against XTV, five against Diamond TV and Big TV respectively, 17 against Passion TV, three against Funny TV, four against Best TV and two against Energy TV.

      A total of 20 complaints were received against Adwenpa TV for promoting inappropriate sexual content on their airwaves.

      The report said even though Asomafo TV, Adwenpa TV, Diamond TV, X TV, Funny TV, Big TV, Passion TV, Elephant TV, Best TV, Energy TV, Nkabom TV and Seekers TV were cited in the National Media Commission (NMC) / National Communications Authority (NCA) fortnight report, they continued to carry out their offensive broadcast after they were publicly cautioned.

      “They should take note that this constitutes their final warning. Regulatory action may be taken against them without any further reference to them,” it said.

      On the related case of Onua TV/ FM, the Commission said it had filed a notice of suspension of

      authorisation with the NCA after the extended time expired without the stations apologising or withdrawing their offensive content.

      It said Onua TV/ FM had subsequently filed a case in court claiming a right to carry the content the Commission found offensive, adding that the Commission would continue to update the public on the issue.

      The Commission expressed gratitude to the NCA for the positive collaboration in ensuring professionalism in broadcasting.

      “We reaffirm our dedication to ensure free, pluralistic and responsible media in Ghana.

      “We encourage the public to continue to collaborate with us by calling the toll-free number 0800-419-666, to draw our attention to any content they consider unacceptable by the standards of media ethics, Ghanaian culture, traditions and norms,” it added.

    18. NMC has a say on the kind of content aired on TV, but not NCA – Information Minister

      NMC has a say on the kind of content aired on TV, but not NCA – Information Minister

      Information Minister, Kojo Oppong-Nkrumah, has clarified that the National Communication Authority (NCA) is not responsible for regulating or licensing the content of television stations.

      This clarification comes in response to concerns raised regarding the National Media Commission (NMC) and NCA’s issuance of final warnings to twelve television stations for airing offensive content.

      This has raised questions about the NCA’s licensing process and its ability to effectively regulate content.

      Clarifying the issue on the Citi Breakfast Show on Tuesday, Oppong-Nkrumah emphasized that the NCA’s role is solely focused on spectrum management and authorization, not content regulation. He explained that the NMC is the sole authority responsible for overseeing the content aired on Ghanaian media platforms.

      “The National Communications Authority is only responsible for spectrums and the authorization to use spectrum but in terms of content, they have no say on the kind of content that you air. The National Media Commission (NMC) is responsible for the kind of content on our airwaves and our media,” he stated.

      To ensure compliance with the Ghana Journalistic Standard and the rules of the National Media Commission, the Ofoase Ayirebi MP emphasized that media houses must notify the authorities of the content they intend to produce before being granted access to electronic frequencies.

      “Now, the draft of the broadcasting bill requires that for somebody to get access to electronic frequencies for media, that media house must serve notice of the content to the National Media Commission which notice of content will then be commented on for the NCA consideration so that you can at least help persons who are looking to get access to media meet a certain level of content criteria before NCA can consider their application and also monitor if that media is going according to the notice served,” he said.

      The stations, including Asomafo TV, Adwenpa TV, Diamond TV, and others, have been accused of broadcasting fraudulent lotteries, occult practices, financial scams, ritualistic acts involving money, and explicit sexual materials.

      The National Communications Authority (NCA) was established by an Act of Parliament, Act 524 in December 1996, which has been repealed and replaced by the National Communications Authority Act, 2008 (Act 769). The Authority is the statutory body mandated to licence and to regulate electronic communications activities and services in the country.

      Whereas the National Media Commission, set up on July 7, 1993 by an Act of Parliament, (National Media Commission Act 1993, Act 449) in pursuit of the provisions of Chapter 12 of the 1992 Constitution is enjoined among others, to take all appropriate measures to ensure the establishment and maintenance of the highest journalistic standards in the mass media, including the investigation, mediation and settlement of complaints made against or by the press or other mass media.

      The Commission operates under an 18 member board (Members of the Commission) who are nominated from diverse recognised bodies including the Office of the President, Parliament of Ghana, the journalists association, the writers association, The National Commission on Women and Development, the various religious groups, the media training institutions, the related professional bodies, the Ghana Bar Association, newspaper publishers, independent broadcasters, association of teachers and the trades union congress, etc.

      As one of the four Independent Governance Institutions in Ghana, the Commission operates independently of government control, focusing on serving the Ghanaian citizens to the best of its ability and commitment.

    19. NMC, NCA record over 600% increase in fake lottery, 100% occultism on TV in November

      NMC, NCA record over 600% increase in fake lottery, 100% occultism on TV in November

      In the latter half of November 2023, there was a notable surge of 64.7% in reported cases of unethical and unlawful content on Ghanaian airwaves.

      This is according to a joint report issued by the National Media Commission (NMC) and the National Communications Authority (NCA).

      This percentage increase surpassed the figures reported in the first-fortnight report released on November 16, 2023.

      “In the specific categories of unlawful and unethical content, fake lottery increased six-fold (676%) while occultism doubled (105 %),” a joint statement signed by Executive Secretary for the NMC, George Sarpong, read.

      On the contrary, money doubling decreased by 23% while money rituals decreased by 16%.

      The NMC and NCA faulted 12 television stations for carrying out the offensive broadcast. They are Asomafo TV, Adwenpa TV, Diamond TV, X TV, Funny TV, Big TV, Passion TV, Elephant TV, Best TV, Energy TV, Nkabom TV and Seekers TV.

      Consequently, the National Media Commission (NMC) has issued a final warning to media houses that engage in offensive broadcasts, cautioning them that regulatory actions may be taken against them in the future.

      “The following stations who were cited in our fortnight report continued to carry out their offensive broadcast after we publicly cautioned them. They should take note that this constitutes their final warning. Regulatory action may be taken against them without any further reference to them.”

      The overall data on issues complained against by the NMC and NCA is as follows:

      The top 10 stations against whom complaints were made were the following:

    20. NCA ordered to revoke Onua TV/FM licenses

      NCA ordered to revoke Onua TV/FM licenses

      The National Media Commission (NMC) has written to the National Communications Authority (NCA), to withdraw the licenses of Onua TV and Onua FM.

      The NMC stated in its letter that its request stems from the fact that “the two stations have become the soundtrack to hateful rhetoric carefully orchestrated to incite ethnic division, provoke mutiny in the armed forces and prey upon the youth for insurrection against the state.”

      According to the NMC, the two stations have “systematically sought to subvert critical national institutions including the Council of State and the Ghana Armed Forces in a manner that constitutes clear and present danger to the public interest.”

      The National Media Commission (NMC) asserted that, given the circumstances, imposing a fine would not be adequate.

      A letter signed by the Executive Secretary, George Sarpong, to the NCA said, “Article 164 of the Constitution subjects media rights to laws that are reasonably required in the interest of national security and public order among other things. In line with that, section 13(e) of the Electronic Communications Act, 2008, (Act 775) empowers the authority to suspend a frequency authorisation where “the suspension or revocation is necessary … in the public interest.”

      “We also confirm in terms of section 13(f) of the Electronic Communications Act, 2008, (Act 775), that the imposition of a fine will not be sufficient under the circumstances considering the dangerous nature of the content, the persistent defiance of advice, the presenter’s unprofessional practice, management’s incapacity in implementing regulatory rules and the Board’s nonchalance in supervising the stations.”

      “Such stereotyping and tribal bigotry if unchecked will ultimately lead to ethnic conflict, undermine national cohesion and destabilize the state.”

      Meanwhile, the management of Onua FM/TV has sued NMC for alleged harassment.

    21. NCA scandal: Akufo-Addo grants pardon to Alhaji Salifu Mimina Osman

      NCA scandal: Akufo-Addo grants pardon to Alhaji Salifu Mimina Osman

      President Akufo-Addo has granted a presidential pardon to Alhaji Salifu Mimina Osman, who served as the former deputy National Security Coordinator (NCA) under the John Mahama administration.


      The decision was made following a petition from the Paramount Chief of Kpembi Traditional Area, Kpembewura Haruna Dari Bismark Banbange Ndefoso I, requesting the release of Alhaji Salifu Mimina Osman on grounds of ill-health and good behavior.

      The President’s directive to the Interior Minister is to ensure the immediate implementation of the presidential pardon.


      The letter, signed by the Secretary to the President, Nana Bediatuo Asante, states that the decision was taken in consultation with the Council of State.

      “I am directed by the President of the Republic to inform you that pursuant to a petition dated 19 July 2021, from the Paramount Chief of Kpembi Traditional Area, Kpembewura Haruna Dari Bismark Banbange Ndefoso I, for presidential pardon and release of Alhaji Salifu Mimina Osman on grounds of ill-health and good behaviour.

      “…In consultation with the Council of State, the President has exercised the prerogative of mercy in favour of Alhaji Salifu Mimina Osman, and has granted him a pardon, in accordance with Article 72(1) (a) of the Constitution. Kindly take the necessary steps to give effect to the presidential pardon immediately,” the letter said.

      The former deputy National Security Coordinator, Alhaji Salifu Mimina Osman, was sentenced to a five-year jail term in 2020 for willfully causing financial loss to the state, which was part of the National Communications Authority (NCA) scandal.


      The pardon granted by the President is in accordance with Article 72(1)(a) of the Constitution.

    22. Isreali spy company was hacking, tracking people’s phone in Ghana

      Isreali spy company was hacking, tracking people’s phone in Ghana

      Hacking and tracking are the major works Isreali-based Rayzone Group specialises in according a Bloomberg report.

      Bloomberg further explained that, a product called Echo, made by the Rayzone Group, is using information intended for marketers to help authorities track people through their mobile phones.

      Bright Simons, the Vice President of IMANI-Africa for Research and Education revealed government of paying over $2 million to an Israeli spy company in 2021.

      The payment was purportedly made under the guise of combating cybercrime. Rayzone, the Israeli firm in question, specializes in spy technology, including phone tapping, snooping, and advanced spyware. Notably, officials from the previous government were previously imprisoned due to mishandling a similar deal.

      In May 2023, a Bloomberg report revealed that Rayzone Group misused data meant for marketers to assist authorities in tracking individuals via their mobile phones using a product named Echo. An investigation by the Bureau of Investigative Journalism and the UK Guardian discovered that Rayzone exploited a mobile phone network loophole to locate mobile phone users worldwide.

      These activities have sparked concerns among data protection activists, who argue that Rayzone is enabling governments to violate the privacy of the public.

    23. NCA adopts tech neutrality to enhance 4G network

      The National Communication Authority (NCA) has introduced technology neutrality to foster fair competition and encourage infrastructure investment for 4G network deployment among non-Significant Market Power (SMP) operators.

      This measure aims to address SMP concerns and enhance consumer choice in the telecommunications sector.

      With technology neutrality, non-SMP operators like Vodafone and AT&T are granted authorization to provide 4G services by re-farming their spectrum assignment in the 900MHz, 1800MHz, and 2100MHz bands, subject to an annual premium payment.

      The benefits of technology neutrality include enabling operators without 4G services to deploy it within their current spectrum assignment, thus leveling the playing field and boosting competitiveness.

      “The option for non-SMP operators with 4G services to re-farm portions of their current spectrum assignment to improve the quality of their 4G services and Enhanced consumer choice for 4G services,” NCA added.

    24. Residents of Ketu South surround telecom offices to demand money trapped in Momo wallet

      Scores of residents in the Ketu South Municipality of the Volta region have thronged the premises of the various telecom operators to demand monies locked up in their mobile money wallets.

      This follows the deactivation of their SIM cards after the Ministry of Communications and the National Communications Authority (NCA) directed the telcos to deactivate all SIM cards not connected to the National Identification Card (Ghana Card).

      Some of the residents, who poured out their frustrations to the Ghana News Agency (GNA) at the forecourt of the MTN office in Aflao say, the development was taking a toll on their daily lives as most of them kept their entire life savings and business capitals in their mobile money wallets.

      “I don’t have a bank account and all my money is in my wallet – my entire life savings and even the capital I use for trading are all locked up in my wallet. I just don’t know what to do now,” Ms Cynthia Henyo, a distraught resident lamented to the GNA.

      Mr Anthony Akpaloo, another aggrieved resident said: “I wasn’t able to collect my Ghana Card even after going through the registration process several months ago. This situation has really affected my business operations. Even money to take care of my family’s needs is all locked up in the wallet.”

      GNA checks revealed that those, who visited the various telcos offices were unable to get their service reactivated because the web application used for the biometric verification component of the re-registration process was always not stable as the crowd waited for hours only to be turned away in the evening.

      “Many people had to return home because the App has been down since morning. I have been trying to load the details of one person for about two hours now, but that has not gone through. The process takes less than five minutes, but the hold-up for reconnection has been due to the slow connection of our application,” an agent of one of the telcos explained.

      At the SIM re-registration exercise’s inception on October 1, 2021, there were about 42 million active SIM cards in the country.

      They were made up of SIM cards registered with identity cards (IDs) such as the National Health Insurance Cards, Passport, and Driving License.

      The NCA at whose behest the re-registration started said a lot of the IDs were not verified at the time they were used to register the SIMs, hence the re-registration.

      According to the NCA, after the first phase of the exercise, there were about 36 million active SIM cards in circulation as of May 2023, out of which 25 million, representing 69.6 per cent, had been duly re-registered.

      This means that over 25.4 million SIM cards had completed both stages one and two of the SIM re-registration, which was done with verified Ghana Cards.

      The remaining 11 million, representing 30.4 per cent, include active SIM cards exempted based on various demographics and active SIM cards that had not been re-registered with the Ghana Card using the current process.

      Already the NCA has deactivated about 6.1 million SIM cards, which belonged to subscribers that had completed only stage one of the current registration process.

      The residents called on the Ministry of Communications, the NCA and Telcos to speed up the re-registration process to enable them to withdraw their locked up funds and to go about their normal lives.

    25. You can use email or WhatsApp for your SIM card to be reactivated – NCA Deputy Director

      You can use email or WhatsApp for your SIM card to be reactivated – NCA Deputy Director

      Individuals whose sim cards have been deactivated can submit an email or WhatsApp to the National Communication Authority (NCA) to get their sims reactivated, according to the NCA’s deputy director, Kwame Gyan.

      He said this following comments by the Minister of Communications and Digitalisation, Ursula Owusu-Ekuful, who explained that individuals with genuine concerns about Ghana Card application can contact the NCA with evidence of application to have their SIMs reactivated.

      According to the report, the Deputy Director noted that individuals in the category as described by the minister can send an email via mailto:complaints@nca.org.gh to his outfit for a resolution.

      He further added that the mobile network operators (MNOs) have provided a WhatsApp number communicated duly for customers to channel their complaints.

      He also added that the NCA has eight offices across the country which will also be open to receive such complaints.

      Background:

      The Chief Executive Officer (CEO) of the Ghana Chamber of Telecommunication, Dr Ken Ashigbey, explained that SIM card subscribers who have registered their SIM to mobile money will have a temporal opportunity to access their funds even as the unregistered SIM cards are blocked.

      His explanation is on the back of concerns raised by some who have not been able to register their SIM cards before the deadline, May 31, 2023.

      According to him, even the National Communication Authority (NCA) has been magnanimous to keep the 404# and 400# to allow subscribers who get their Ghana card within the period during which the window remains open register and be able to recover the monies in their wallet.

      “For the 7.4 million subscribers who have about over 200 million cedis on their wallet when they are barred, they also will get the opportunity if they get their numbers back then the historical records of their transaction,” he said.

      However, those who are unable to still register after the temporal window closes will have to contact the mobile money operator for their money.

      “But if they don’t and the NCA decides to close the window anytime then what they would have to do is that they would have to go to their mobile money operators and there will be a procedure that will be put where they can get their money back but they will not be via mobile money. They will not be able to do mobile money transactions until they are able to regularise it,” he added.

    26. Blocked SIMs of subscribers without Ghana Card to be restored within two days – NCA

      Blocked SIMs of subscribers without Ghana Card to be restored within two days – NCA

      Deputy Director at the National Communications Authority (NCA), Kwame Gyan, has noted Ghanaians without Ghana Card whose SIMs have been blocked can have their cards activated within approximately 48 hours after reaching out to the authority.

      Speaking on TV3‘s Midday Live on Friday, June 9, he is said to have noted that there are some cases where reactivating some SIM cards may take longer than two days or within a day.

      This comes after Minister for Communications and Digitalisation, Ursula Owusu-Ekuful, stated that Ghanaians who legitimately do not have the Ghana Card but have had their SIM cards deactivated to reach out to the National Communications Authority (NCA) for a resolution.

      According to the Communication Minister, the affected users would have to provide evidence to that effect. She made the comments while updating Parliament on the SIM card registration exercise which has seen the deactivation of over 9 million SIM Cards on Thursday, June 8, 2023.

      Providing further details, Mr Gyan noted that mobile network operators (MNOs) in some instances have provided WhatsApp numbers that customers can channel their complaints to.

      The Deputy Director in charge of Consumer and Corporate Affairs said NCA’s offices across the country will also be open to receive such complaints.

      He also noted that affected customers can send an email via complaints@nca.org.gh to his outfit for a resolution.

      Source: The Independent Ghana

    27. Communications Minister directs individuals with deactivated SIM and no Ghana Card to contact NCA

      Communications Minister directs individuals with deactivated SIM and no Ghana Card to contact NCA

      Communications Minister, Ursula Owusu-Ekuful says persons who do not legitimately have the Ghana Card but have had their SIM cards deactivated must reach out to the National Communication Authority (NCA) for a resolution.

      According to her, the affected users would have to provide evidence to that effect.

      “In recognition of the fact that not everyone has a Ghana Card, individuals who have not registered their SIMs have been asked to submit evidence of having applied for their Ghana Card to the NCA, and they will be exempted from the exercise,” she assured.

      The Ablekuma West MP noted that, also exempted from the re-registration exercise are subscribers out of the country, although they are required to register their SIM cards with their passports.

      Again, once subscribers out of the country activate roaming on their devices, the mobile network operators (MNOs) can identify that they are outside the country.

      “The NCA has also directed that SIM cards detected to be outside the country for a period of 6 months to be temporarily exempted until the subscribers can complete their registration,” she added.

      According to her, subscribers outside who encounter challenges in registering their SIM cards are expected to contact NCA for assistance via email.

      Ursula Owusu-Ekuful’s comments come in the wake of over 9 million SIM cards being deactivated for failure of the users to re-register their sim cards.

      In a statement made to parliament, the Minister explained that government had to act tough to show the seriousness it attached to the SIM registration exercise.

      According to her, even if the deadline for SIM re-registration was extended, there would still be people who would have defaulted.

      She explained that the NCA has been monitoring the situation at MNO customer care centers and has observed that people with Ghana Cards have refused to register their SIM cards.

      But Ningo Prampram MP, Sam George who has been extremely critical of the process accused the Minister of breaching laws in the blocking of SIM cards.

      “Mr Speaker, again I put on record in this House that the NCA and the MNOs have not gone to the NIA to verify and authenticate the portable readers they claim they are using that have not been published in any gazette.

      “And so you are acting in violation of section 9 of LI (211) since December 2022,” he said.

      Meanwhile, former Minority Leader, Haruna Iddrisu says some of the challenges that have plagued the exercise could have been avoided if the NCA and its Minister did not have a poor relationship with the NIA – the state institution issuing the sole identity document to register which is the Ghana Card.

    28. Many relationships have collapsed due to blocking of SIM cards – Haruna Iddrisu

      Many relationships have collapsed due to blocking of SIM cards – Haruna Iddrisu

      The member of parliament for Tamale South, Haruna Iddrisu, has lamented over some of the difficulties people are experiencing as a result of having their SIMS cards disabled.

      The MP was reacting to the deactivation of SIM cards belonging to over 9 million Ghanaians who failed to commence or complete the re-registration exercise spanning almost two years.

      Speaking in parliament on Thursday, June 8, 2023, the Tamale South MP opined that some individuals who have had their SIM cards deactivated are suffering from relationship crises because they are unable to communicate with their significant others and this may leave room for speculations.

      “Those whose SIMs have so been blocked, some have suffered relationship problems. Some probably have lost their girlfriends, contact with their significant others. Even, some have been threatened with divorce; very possible. Because why have you not reached out to him or her; because your SIM has been blocked?

      “With this excuse, she (Ursula Owusu-Ekuful) may be creating problems for many marriages with this SIM blocking as a social problem,” Haruna said.

      Haruna Iddrisu also chided the Minister of Communication and Digitalisation, Ursula Owusu-Ekuful for blocking the SIMs of some individuals when they don’t have Ghana Cards yet.

      “We are saying that don’t just block SIMs when the fault or problem is not from the person who is holding the SIM,” he added.

      Originally commencing on October 1, 2021, the SIM card re-registration campaign was scheduled to conclude on March 31, 2022.

      But due to challenges faced in obtaining the Ghana Card, the NCA extended the registration deadline multiple times until May 31, 2023.

      The National Identification Card, commonly referred to as the Ghana Card, serves as the sole document for undertaking the registration process.

    29. Govt gives merchant subscribers one month grace period to register SIMs

      Govt gives merchant subscribers one month grace period to register SIMs

      The Minister of Communications and Digitalization, Ursula Owusu-Ekuful, has that all unregistered merchant SIMs will be blocked permanently at the end of June 2023.

      According to the minister, almost 280,000 merchant SIMs have not been registered, offering fraudsters an opportunity to use them in perpetuating their activities.

      “I have also been informed that almost 280,000 merchant SIMs have not been registered. A viral video doing the rounds on social media a few weeks ago indicated that some criminal networks have actually acquired merchant SIMs to facilitate fraudulent activities. Let me reiterate once again, that all unregistered merchant SIMs will be blocked permanently at the end of June 2023,” she stated.

      Mrs. Owusu-Ekuful urged victims of illegal acts to notify the National Communications Authority (NCA) for action to be taken against the perpetrators.

      She further advised subscribers who were unable to complete the second stage of the registration process to contact the NCA to have their SIMs registered.

      “I will urge victims of illegal acts to notify the National Communications Authority (NCA) and action will be taken to deter this process. I have also heard complaints that though they had registered their SIMs, those SIMs were blocked. My information is that several of these complaints are people who didn’t complete the second stage of the process as required. Such people should contact the NCA to have their SIMs registered and owners of the SIMs will get their numbers back after duly registration.

      She added, “They must act timeously as the NCA will announce when this moratorium will end after which all unregistered SIMs will permanently be blocked from the networks. If your line has been blocked, and you still need it, please go and register. There may be however some whose SIMs are blocked inadvertently in full registration. Kindly notify the NCA and a full investigation will be conducted to be determined if this was really the case and why it happened”.

      The Minister of Communications and Digitalisation announced that Mobile Network Operators (MNOs) are working with the Bank of Ghana to facilitate the retrieval of funds for individuals whose monies are locked up in mobile money accounts.

      Numerous subscribers have voiced their concerns regarding the inability to access their funds on mobile money accounts after their SIM cards were deactivated for failing to re-register them.

      The Minister assured subscribers that the MNOs and the Bank of Ghana are working together to resolve the issue as soon as possible.

    30. Surfline SIMs delinked from Central SIM Database

      Surfline SIMs delinked from Central SIM Database

      The National Communications Authority (NCA) has delinked all Surfline SIMs from the Central SIM Database.

      The NCA made the announcement on its website on May 31, 2023.

      This comes after the Authority noted “with grave” concern inquiries by the public regarding Surfline’s operations and service outage.

      The NCA confirmed that it was aware of Surfline’s service outage and had been engaging with the company to offer support to ensure that subscribers involved are protected.

      One of the many issues was to address the company’s indebtedness to its Service Providers.

      Following the recent development, the NCA has assured its commitment to protecting the interest of Surfline customers and all users of telecommunications services in Ghana.

      Currently, subscribers who hitherto had reached the ceiling of 10 individual SIMs with the addition of their Surfline SIMs, will now be able to link additional SIMs to their Ghana Cards.

      Source: The Independent Ghana

    31. 9 million unregistered SIM Cards deactivated

      In adherence to a directive issued by the National Communications Authority (NCA), telecom companies in Ghana have deactivated around 9 million unregistered SIM cards.

      The Minister of Communications, Ursula Owusu-Ekuful, initially declared the start of the SIM card re-registration procedure on October 1, 2021.

      Although the process was projected to be completed within six months, it encountered various difficulties, resulting in multiple deadline extensions.

      Yesterday, May 31, marked the final deadline for SIM card re-registration, as announced by the Ministry of Communications.

      Subscribers who have not completed the re-registration process will encounter restrictions that limit their access to vital services like phone calls.

      Dr. Ken Ashigbey, the Chief Executive Officer of the Ghana Chamber of Telecommunications, provided clarification on the matter, stating, “Approximately 9 million individuals who have not fully registered their SIM cards will face blockage.”

      Furthermore, in addition to the SIM card blockage, around 7.4 million subscribers who have not registered their SIMs will be unable to access their mobile money accounts.
      Dr. Ashigbey underscored that these affected subscribers would be unable to make or receive calls, send text messages, or use data services.

      Nevertheless, he assured them that their funds stored on the SIM cards would be safeguarded by the network operators.

      “For the 7.4 million subscribers who have over GHS200 million on their wallets, when they are barred, they will get the opportunity if they register, they will get their numbers back to have access to their monies and historical records backed,” he stated.

      The deactivation of unregistered SIM cards seeks to improve security and prevent fraud, resulting in a safer and more dependable telecommunications network for all Ghanaian users.

      Users are highly encouraged to re-register their SIM cards as soon as possible in order to regain full access to services and protect their mobile money accounts.

    32. SIM card deactivation: NIA centres flooded as crowds seek Ghana Card

      SIM card deactivation: NIA centres flooded as crowds seek Ghana Card

      About 11 million active Subscriber Identification Module (SIM) cards that have not been re-registered with the Ghana Card yet risk being disconnected today, Wednesday, May 31.

      Following this development, hundreds of people, majority of whom are trying to register their SIMs for the first time, have thronged some National Identification Authority (NIA) centres in a desperate attempt to secure their Ghana Card.

      The national card is the only prerequisite identification document admissible for the completion of the re-registration of SIM cards.

      When the Daily Graphic visited some of the NIA centres, including the Premium Centre of the authority at its head office at Shiashie, Accra and other premium centres in some regions, there were long queues of last-minute card acquirers dashing to complete the process.

      Many of the subscribers had come to link their Ghana Card with their SIM cards to satisfy the NCA requirement before the May 31 deadline.

      While the centre with the capacity to process 650 applications sees no crowds, the long queues at the place has compelled the NIA to erect canopies outside its halls to accommodate the increasing numbers.

      The Executive Secretary of NIA, Professor Ken Agyeman Attafuah, expressed regret that such a large number of people would rush to pay a premium fee of GH¢280 for a service they could have accessed for free a few weeks back.

      He said it was the attitude of some people to relax in obtaining the Ghana Card until the deadlines were near.

      Prof. Attafuah said based on its daily operational capacity, including that of its key partners, CAL Bank, coupled with limited cards at the moment, the NIA would not be able to issue all the people calling at its premium centres with cards.

      “At the moment, given the reality and the debt owed the private partners, the public needing the service are finding recourse to the premium registration service not by laid down procedures, but by the zest and urgency of their needs and we are trying to cope with this,” he explained.

      The NIA Executive Secretary said the authority had a daily capacity of about 650 at its head office and a little less of that at other premium centres, making it impossible to issue the thousands of people applying for the cards before the SIM card re-registration deadline yesterday.

      He explained, however, that since the deadline was due, the NIA had to mobilise additional hands to serve all the applicants at its head office premium centre yesterday.

      Prof. Attefuah said apart from NIA offices where the Ghana Card services could be accessed for free, additional registration points were established with the approach of the SIM card re-registration deadlines to ease the pressure.

      “As a responsive state institution, we take no delight in seeing Ghanaians going through the anguish of queuing. So we made these opportunities and facilities available in anticipation that people would take advantage for free,” Prof. Attafuah said.

      However, he said it had become the phenomenon that any time the deadline was extended, people became lackadaisical making most of the centres “ghost towns”.

      “We see a phenomenon where anytime the deadline for the SIM card re-registration was extended, the additional re-registration points plus the traditional NIA offices become ghost towns and whenever the deadline is approaching then we have a situation of an avalanche of demands and in some cases people stampeding even though this is at a cost,” he pointed out.

      Premium service

      Prof. Attafuah said although the premium service required booking,  the NIA, looking at the high demand due to the deadline, had opened its doors to the hundreds of people to help them beat the deadline even though they had not booked appointments.

      He said the NIA had brought in canopies and chairs to accommodate the extra load of numbers and give them some comfort.

      “It is a regrettable situation but it is the reality and we have to deal with it. It is unfortunate that so many people have to be in the sun and queue for so long for a paid for service that had been traditionally and customarily available to the public at no cost,” Prof. Attafuah said.

      Extension

      The Public Relations Manager of AirtelTigo, Felicia Thornhill, told the Daily Graphic that a lot more subscribers of AritelTigo visited its premises to begin the re-registration exercise yesterday, unlike the previous weeks and months preceding the May 31 deadline.

      She said to help get all subscribers registered to avoid deactivation which would not benefit the business, the company had deployed most of its staff to the field to assist subscribers in the re-registration exercise.  

      Each staff has also been tasked to reach about 10 subscribers yet to complete the registration to remind them of the exercise and assist them to complete it.  

      “It will affect our business and so an extension would be appreciated as we have more customers who are yet to complete the registration exercise,” Ms Thornhill said.

      Context

      At the inception of the SIM re-registration exercise on October 1, 2021, there were about 42 million active SIM cards in the country. 

      They were made up of SIM cards registered with identity cards (IDs) such as the National Health Insurance Scheme (NHIS) cards, passports, driving licence, among others.

      The National Communications Authority at whose behest the re-registration started, said a lot of the IDs were not verified at the time they were used to register the SIMs.

      After the first phase of the exercise, there were about 36 million active SIM cards in circulation as of last month, out of which 25 million (69.6 per cent) have been duly reregistered. 

      This means that over 25.4 million SIM cards had completed both stages one and two of the SIM re-registration which was done with verified Ghana Cards. 

      The remaining 11 million, representing 30. 4 per cent, include active SIM cards exempted based on various demographics and active SIM cards that have not been registered with the Ghana Card using the current process.

      Already the NCA has deactivated about 6.1 million SIM cards which belonged to subscribers that had completed only stage one of the current registration process.

      Tomorrow’s deadline for SIM cards re-registration follows a similar announcement of mass disconnection of unregistered SIM cards before April 17, 2023.

      At the time, about 33.8 million, representing 79. 60 per cent had completed only the first phase of linking their Ghana Cards with the SIM cards, while 8.65 million subscribers, representing 20.40 per cent, had not linked their Ghana cards to their SIM cards.

      The NCA, therefore, extended the deadline to rope in all subscribers.

    33. About 11m unregistered SIM cards to be deactivated today

      About 11m unregistered SIM cards to be deactivated today

      As per the directive from the National Communications Authority (NCA), all active and unregistered SIM cards are required to be deactivated today, Wednesday May 31.

      The Minister of Communications, Ursula Owusu-Ekuful announced the commencement of the re-registration of all mobile SIM cards on October 1, 2021, and the exercise was expected to have lasted for a period of six months but was extended several times for tangible challenges faced by SIM card users.

      Vice President, Dr. Mahamudu Bawumia had earlier explained that the re-registration exercise was to rid the country’s cyberspace of fraud, monitor and track down persons who use their phones for criminal activities.

      The Vice President’s comments were corroborated by the Inspector General of Police (IGP), Dr. George Akuffo-Dampare who said the re-registration exercise by the government had assisted the Service in its operations to clamp down on cybercrime in the country when he appeared before the Public Accounts Committee on January 20, 2023.

      Government on February 14, 2023, disclosed that a total of 25,150,522 SIM cards had been successfully registered in Ghana as of February 9, 2023, and also encouraged the public to comply with the registration timelines.

      All unregistered SIM cards were set for deletion on April 17, 2023, but the decision was rescinded after several consultations.

      But a day before the final deadline, hundreds of Ghanaians rushed to the National Identification Authority’s Headquarters in Accra in a last-minute attempt to secure a Ghana Card which is mandatory for the re-registration exercise to enable them register their SIM cards to avoid deactivation.

    34. NCA engaging Surfline over service outage

      NCA engaging Surfline over service outage

      The National Communications Authority (NCA) has noted that it’s been engaging with Surfline over its operations and service outage.

      These engagements have been to ensure the company resolve issues concerning its indebtedness to its service providers and also publish information on its service outage to its subscribers.

      “Ensure that customers who have purchased data plans do not lose their data, and where applicable, appropriate compensation paid by Surfline to customers for any loss of service,” the NCA added.

      On the possibility of things going south, the NCA and Surfline looked at the “commence the process to initiate bulk-delinking of Surfline SIMs from the Central SIM Database in the event the company fails to resume its operations and in relation to this, enable consumers to keep only their registered active SIMs.”

      These conversations have been going on for several months after a formal communication by the company to shut down its Radio Access Network due to some operational challenges.

      NCA has assured the general public, particularly subscribers of Surfline of its sustained commitment to protect the interest of all users of telecommunications services as well as stakeholders within the Industry.

    35. Govt aims for private partnership to drive expansion as internet subscriptions reach 22.8 million

      Govt aims for private partnership to drive expansion as internet subscriptions reach 22.8 million

      Ghana’s internet subscription has reached 22.8 million this year, an increase from the 16.99 million subscribers recorded in January last year.

      This means the country’s internet penetration rate rose from 53.0 per cent to 71.94 per cent within a year.

      The rise of internet connectivity has influenced online business transactions, with a large percentage of the population conducting businesses online and paying for goods and services using mobile money platforms, ushering in a cash-lite system envisaged by the government.

      The Director-General of the National Communications Authority (NCA), Joe Anokye, who made this known, said the leap was a major boost in internet connectivity compared to previous years.

      Mr Anokye was speaking at a ceremony to mark World Telecommunications and Information Society Day (WTISD) 2023 in Accra today (Wednesday).

      It was held on the theme “Public -Private Partnership to improve connectivity”.

      The WTISD was set aside by the International Telecommunication Union (ITU) in 1969 and is marked annually by the global telecommunications industry.

      This year’s celebration is focused on empowering the least developed countries through information and communication technologies.

      Present at the ceremony were the Deputy Minister of Communications and Digitalisation, Ama Pomaa Boateng, the Board Chairman of the NCA, Isaac Emmil Osei -Bonsu and the Chief Executive Officer of MTN, Selorm Adadevoh.

      Also present were the Chief Executive Officer (CEO) of AirtelTigo, Leo Skarlatos, the Country Representative of UNESCO, Abdourahamane Diallo and the Head of the International Affairs Ministry of Communications and Digitalisation, Kwame Baah-Acheamfour.

      While the increase in internet connectivity is an indicator of progress in the telecommunication sector, Mr Anokye said there was still room for improvement and called on the private sector to partner with the government to invest in the communications sector to achieve a digitally robust and secure economy.

      He said the government recognised the need for such partnership and had, therefore, created an enabling environment for investment and for the private sector to thrive.

      Key to the government’s intervention, he said, was the passage of the PPP Act 2020, Act 1039, which provided development through collaboration among public authorities and private parties for the provision of infrastructure and services.

      “The government has over the years been pushing the digital agenda which aims at bridging the digital divide and improving digital literacy and access to connectivity,” he said.

      Infrastructure expansion

      To help position the sector for accelerated development, Ms Boateng said the government was making significant investments to connect the entire country to both voice and data service.

      She said from 2020 to 2022, 1008 rural sites had been constructed for voice and data nationwide and that many communities had already benefited from the sites.  

      The government, she said, was optimistic that out of the 1008 remaining sites to be completed, 560 rural sites would be completed by the end of this year.

      She explained that the provision of connectivity had an accompaniment of usage; hence, a need to expand connectivity to rope, every one, into the digital world.

      “We must not lose sight of the fact that we need to close the technology usage gap, there is the need for more investments to ensure that everyone has access to Information Communication Technology tools.

      “Citizens must have access devices to be able to interact meaningfully and also transact public and private services online without any barriers,” she said.

      Investments

      Ms Boateng said the government would not relent on its promise to ensure that no one was left behind in getting access to voice and data services.

      Already, she said the government had committed $ 2.6 million to establish innovation centres and was training about 3,000 people by 2024 while the ministry also had an agreement with the Smart Africa Alliance through the Smart Africa Digital Academy to train up to 22,000 people by 2023.

       Beyond that, she said the Universal Access Fund Administration operated over 220 community ICT centres across rural communities in the country that were used for capacity building, skills training and business advisory services.

    36. Ghanaians bemoan identity theft after SIM card registration exercise

      Ghanaians bemoan identity theft after SIM card registration exercise

      The re-registration of SIM cards has descended into controversy following disclosures that some members of the public have registered SIM cards that they did not own using their Ghana Cards.

      Some SIM card owners are concerned that unauthorized numbers have been registered using their Ghana Cards.

      The information came to light after the mobile network providers, the Ministry of Communication and Digitalization, and the National Communications Authority (NCA), as a security measure to prevent the purpose of the re-registration exercise from being defeated, offered a check route through the short code 4021#.

      In one instance, a victim, Adwoa Vic, said she could not believe it when she went through the checking process with the short code.

      “My card is registered with five unknown numbers aside from mine. I use only one sim card, an MTN number,” she said.

      She asked whether subscribers were safe in the country, given the revelations about the virtual theft of people’s Ghana Card details for indiscriminate SIM card registration purposes.

      The short code allows persons to cross-check the list of SIM cards registered with their Ghana Card.

      The system allows subscribers to request a SIM card to be delinked if they were unaware of the SIM card registered in their name.

      “If you identify any unknown mobile number(s) linked to your Ghana Card, request for a delinking of the number(s) from your service provider as soon as possible,” the communication to that effect said. 

      Observation

      Observing some people verify the number of sim cards linked to their Ghana Card, the Daily Graphic realised that while those who completed their sim re-registration at the offices of the moble network operators (MNOs) had no problem with their cards, many of those whose cards were linked to numbers not known to them had completed the two-phase process with some authorised agents.

      In the peak of the re-registration exercise, some interventions were rolled out to make the process of registration more accessible and convenient as the offices of the MNOs recorded large crowds of people who wanted to complete the process.

      Experiences

      In separate interviews with the Daily Graphic, some SIM card owners said they were amazed how their Ghana Cards were used to register other multiple numbers without their consent or knowledge.

      A victim, Kwame Kankam, said he was only alerted by his network service provider that he had exceeded the maximum 10 SIM cards registrations permitted by the system.

      The message from MTN, dated April 15, 2023, read: “Dear Valued Customer, you have exceeded the maximum of 10 SIMs that can be registered by an individual. Kindly visit the nearest service centre before April 17, 2023, for further assistance as the additional SIMs will be disconnected. Kindly treat as urgent”.

      Mr Kankam said he was told at the MTN office that not only were some unknown MTN numbers registered with his Ghana Card, but that several AirteltiGo numbers had been registered in his name as well.

      He explained that while it did not take long to delink the eight additional numbers from his Ghana Card at the AirteltiGo office, he had to go back and forth to do same at the MTN office.

      He said he suspected his Ghana Card was used by an agent he had transacted business with to register some MTN and AirteltiGo lines he knew nothing about.

      “For now they have delinked all the numbers; it is now left with the MTN line,” he said.

      Paul Nyonyo, also a victim, said three other additional Vodafone lines he did not own were registered in his name with his Ghana Card.

      “I had two Vodafone lines, but when I checked, they had registered three other lines with my card. I went to their office in Cape Coast where I met other people in a long queue with a similar problem. After waiting for my turn, the other three numbers were delinked from my Ghana Card number,” he said.

      He said he did not understand how the problem happened since he bought and registered his sim card at a Vodafone office.

      Doho Haruna said he detected through the checking process that his Ghana Card had been linked to three numbers.

      “I do not own the third number, which is a Vodafone number. I have only one Vodafone line, which I have used for more than a decade,” he said.

      Crucial intervention

      Another subscriber, De-Graft Aboagye Williamson, however, described the cross-checking initiative as a good intervention, saying “at least, we have made some progress so far”.

      He expressed the hope that other challenges would be addressed going forward.

      Also, Yaw Adjei, whose card was linked to three numbers he did not know, described the intervention as “crucial as it would save people like him from trouble.”

      “I see this Ghana Card identity theft as similar to what happens to ATM card fraud. This intervention is very crucial because some of us will be there and suddenly picked up for a crime we have not committed, but which has our ID linked to that crime.”

      Other people who also spoke to the Daily Graphic said that the NCA coming up with such an intervention was indicative of the problem. They expressed the hope that the efforts to clean up the system would also not encounter any subtle impediment from the mobile network operators (MNOs) that may want to hold on for their numbers to look good.

      NCA 

      At a recent news conference, the NCA said SIM registration was a key national assignment fundamental to the country’s digital transformation agenda. 

      According to the Director-General of the NCA, Joe Anokye, the exercise was critical to build trust and confidence in the use of telecommunications, financial and other essential services, adding that “a reliable SIM register will support security and law enforcement activities to safeguard our common peace and promote socio-economic development”.

      Efforts to get the Ghana Chamber of Telecommunications to also indicate what interventions they were putting in place to ensure that the issue was resolved in order not to pose any threat to those who had identified the illegal linkage of their Ghana cards to unknown numbers were unsuccessful.

      SIM registration

      The SIM card registration exercise in the country began on October 1, 2021.

      After an initial six-month deadline, the exercise has been extended a number of times to enable all subscribers to register.

      Individuals can register up to 10 SIMs while businesses can register more.    

      The NCA, at a news conference recently, gave customers of telecommunication networks who were yet to register their SIM cards up to May 31, 2023, to do so or be deactivated.

      This is likely to affect some 11,122,295 (30.4 per cent) persons who are unregistered and yet to complete the SIM card registration process to link their phone numbers to the Ghana Card.

      The NCA further said it would deactivate and delink SIM cards that had not completed the SIM registration process with the Ghana Card.

      As of Wednesday, April 26, 2023, there were 36,571,256 active SIM cards of the various telecommunication networks in the country.

      About 6,178,452 SIM cards have since been deactivated and delinked as a result of the failure to complete the SIM registration process.

      A total of 25,448,962 (69.6 per cent) persons have completed the two-stage registration process.

      Credit: Graphic online

    37. SIM Card identity theft: Bridget Otoo shares firsthand experience

      SIM Card identity theft: Bridget Otoo shares firsthand experience

      Media personality, Bridget Otoo, has revealed that she is among the many Ghanaians who have fallen victim to SIM card identity theft.

      She made this known in a Twitter post on April 17, 2023, while responding to concerns raised by FixTheCountry convener, Oliver Barker-Vormawor.

      Mr Barker-Vormawor noted that many Ghanaians would in due time seek legal agrees over their Ghana cards being used to register SIM cards not belonging to them.

      “This identity theft situation where people’s Ghana cards are being used to register other SIM cards is a huge privacy protection class action waiting to happen,” he wrote.

      In reaction, Bridget Otto, revealed that for a very long time, her SIM Card had been registered under the name of one “Richard.”

      “I had to always argue when I went to MTN for sim replacement cos I had to prove SIM was mine. I had no idea who registered it on my behalf. Eventually I was able to register it in my name after no one claimed it,” she further stated.

      On the subject, a computer system analyst, Yayra Koku, has said the National Communication Authority’s (NCA) insistence for only Ghana Card to be used for the registration of SIM card has led to many subscribers using the Ghana Cards of others to register their SIM cards. 

      To address the challenge, the National Communications Authority plans to introduce a short code for the verifications of identities.

      The NCA in a statement on Facebook explaining how the verification will work said: “You just type the shortcode on your phone, and after a verification process using your Ghana card pin, the number of SIMs associated with the Ghana card will be displayed.”

      It added that there will be no need for subscribers to physically go to the Telco to verify the same when the short code is operational, by the end of April 2023, after the testing has been completed and approved.

      Source: The Independent Ghana

    38. We’ll adhere to NCA’s latest instruction – Telcom Chamber

      We’ll adhere to NCA’s latest instruction – Telcom Chamber

      In response to a recent direction from the National Communications Authority (NCA) about the ongoing SIM re-registration process, the Ghana Chamber of Telecommunications announced that it will abide by the directive.

      In a statement, the Chamber said its members have been blocking services of subscribers who have not completed both stages of the SIM registration process as directed by the Ministry of Communications and Digitalisation since November 2022.

      The NCA in a statement dated April 13, 2023, directed that all disconnected SIMs must be delinked from all databases by April 17, 2023.

      This includes SIMs blocked in November 2022 for failing to complete both stages of the SIM registration process.

      Additionally, all SIM cards registered after the limit of 10 per individual will be delinked, deactivated and removed from all databases by Monday, April 17, 2023.

      The Chamber of Telecommunication is thus encouraging subscribers who have acquired Ghana cards but are yet to complete registration to do so before April 17, 2023.

      It also urged subscribers with more than 10 SIMs registered to themselves to verify their SIMs on record at their nearest mobile network operator’s service centres urgently.

      Furthermore, the Chamber stated that its members are obligated to completely deactivate all impacted subscriber SIMs which have not completed the registration by the said date without any further notice or extension of time for subscribers.

      “It is crucial that the networks’ cherished customers are not barred from using voice, data, USSD, mobile money services and continue to have access to emergency and other important services.”

      The Chamber added that subscribers with Ghana cards could avoid inconvenience by completing stage 2 (the biometric capture) of the registration process.

      It emphasized that since the start of the SIM Registration Exercise, the members of the Chamber have invested heavily in arrangements to ensure that subscribers who have their Ghana cards and are ready to register, get registered at any of our several touchpoints across the country.

      “For those that require special assistance to carry out the registration exercise, they are advised to contact their service provider.”

      “Our members remain committed to supporting the efforts of all stakeholders to ensure that every customer in every part of the country is able to register their SIM card(s) with the Ghana card.”

    39. Telecom to unlink disconnected SIMs from registration databases tomorrow

      Telecom to unlink disconnected SIMs from registration databases tomorrow

      The National Communications Authority (NCA) has instructed telecom companies to ensure that all SIM cards that have been disconnected are deleted from the registration databases.

      The SIMs removed from the databases of the various network according to the NCA should reflect in the Central SIM Register by Monday, April 17, 2023.

      The NCA’s directive, which provides clarity on earlier directives dated 6th April 2023, 11th April 2023, and 20th March 2023, stipulates that this should include SIMs that remain blocked in compliance with the Communication Minister’s directive on 30th November 2022.

      Telecom operators have also been instructed to provide in writing to the NCA by Tuesday, 18th April 2023, the total number of SIMs disconnected in compliance with the directive.

      Furthermore, the NCA has directed that “all SIMs registered after the limit of ten (10) must be removed from SIM registration databases and deactivated, with the same reflected in the Central SIM Register by Monday, 17th April 2023.”

      The NCA has stressed that non-compliance with these directives would be in violation of Regulation 1 of the Subscriber Identity Module Registration Regulations, 2011.

      “We count on your usual cooperation,” the NCA added.