Experts in finance and policymakers are increasingly expressing doubts about the feasibility of achieving a cashless economy in Ghana by the year 2030.
Despite notable progress in digital payment technologies and a rise in the use of mobile wallets, several obstacles continue to impede the shift towards a cashless society.
President of the Ghana FinTech and Payments Association, Martin Kwame Awagah, highlighted that cash transactions still dominate trade in the country and are likely to do so for the foreseeable future.
He pointed out that challenges such as trust, education, security, infrastructure, and various technological issues remain significant hurdles to the transition.
“By 2030 we are likely to see close to an equal amount of cash usage against digital transactions, but going cashless will stretch longer into the future,” he said.
Touching on efforts and investments made toward attaining a cashless system, he said: “Despite all the strides we have made in cashless advocacy, we still lack some basic things. Almost everyone who is a heavy user of digital payment has about two to three apps or web applications for transactions, simply because of technical challenges.”
“As we advance, we are hopeful that other segments of the financial services ecosystem – like insurance, lending and investment among others – will tag along; but currently, we are only seeing payments dominating. So, even though more products and services are being developed, cash is still king and its usage outweighs digital financial products.”
The fintech consultant and financial analyst underscored the importance of improving financial technology systems, combating fraud and scams, fostering trust, and bolstering cybersecurity and data protection. He noted that these regulatory priorities require greater focus to encourage a level of confidence in digital transactions comparable to that of cash transactions.
“The 2030 cashless economy target, while well-intentioned, overlooks the complexities of human behaviour, infrastructure gaps and societal needs. A more nuanced approach, prioritising inclusive digitalisation and a gradual phase-out of cash, is what I foresee,” he opined.
Required Collaborative Stakeholder Efforts
Driving the cashless agenda necessitates addressing several critical concerns that demand stakeholders’ focus, particularly innovations aimed at enhancing financial inclusion. Vulnerable groups, including the elderly and low-income families, continue to rely on cash due to their limited access to digital payment systems, despite the proliferation of mobile money services.
To achieve financial inclusion, collaboration between the private sector and government is essential in fostering supportive ecosystems and developing accessible products.
Another vital aspect is the integration of financial literacy into educational curricula at all levels, from primary to tertiary education, which is crucial for shifting mindsets and promoting the cashless agenda.
Infrastructure challenges pose significant barriers to establishing a cashless economy. Poor internet connectivity, insufficient digital infrastructure, and unreliable payment networks hinder widespread adoption. Increased investment in IT infrastructure, particularly in rural areas, is critical.
Furthermore, addressing security and privacy issues is paramount, especially with the rise of cybersecurity threats and data breaches that undermine consumer confidence in digital payment systems.
“A balanced approach will ensure a smoother transition, prioritising accessibility, security and consumer choice,” he concluded.
Nominations Open for the 2024 Ghana Fintech Awards
Nominations for the 2024 Ghana Fintech Awards (GFA) are now open, marking an exciting opportunity to honor the country’s fintech innovators. Nominations will remain open until November 25, 2024, with the awards ceremony set to take place on March 1, 2025, at the Labadi Beach Hotel.
Both individuals and companies are invited to submit nominations for candidates they believe are deserving through the official GFA website. The awards aim to highlight the fintech sector by recognizing the most influential innovators driving economic growth and enhancing financial inclusion in Ghana.
At the launch event, Cristina Swan-Awagah, Project Coordinator for the Ghana Fintech Awards, emphasized that the awards would foster Ghana’s progress toward economic development and financial inclusion by creating a platform for industry leaders to exchange ideas and expertise.
She underscored the vital role of fintech companies in enhancing financial accessibility and promoting digital adoption across the nation.

















































