As Afua Asantewaa gears up to potentially set a new Guinness World Record for the longest continuous singing marathon, she has made a request to the Electricity Company of Ghana (ECG) to ensure uninterrupted power supply during the event.
Scheduled to perform incessantly from the 24th to the 27th of December at Akwaaba Village, Asantewaa voiced her appeal during her second media briefing at Akwaaba Park. The briefing was attended by notable figures including Akwesi Agyeman, CEO of Ghana Tourism Authority; Agnes Adu, CEO of Ghana Trade Fair; and music producer Kwesi Ernest.
A video posted by ZionFelix on Instagram captured the singer mentioning that her team has arranged for backup power solutions.
Nevertheless, she has sought ECG’s support in maintaining a stable power supply to facilitate her record-breaking attempt without any disruptions.
“Preparations are far advanced and we are making standbys, generators, and plants available. I am even told there is something called UPS but please ECG, like during this period, please spare me. Let’s pile it up for the second week in January. So, I am pleading, ECG, from the 23rd all the way to the end of December because we do not know when we are stopping this. We could get carried away. Please hold the power for us. I am pleading with ECG,” she said.
The CEO of Ghana Tourism Authority has urged the Ghanaian community to unite in support of Afua Asantewaa’s endeavor to break the Guinness World Record for the longest singing marathon. Asantewaa aims to surpass the current record held by Indian singer Sunil Waghmare, who set the milestone in 2012 with a remarkable 105-hour singing marathon.
The Ghana Gas Senior Staff Association (GGSSA) has expressed concerns about the overdue debt owed to Ghana Gas by the Electricity Company of Ghana (ECG).
The association has urged the government to take immediate action to settle the outstanding payment, emphasizing that the delay poses a significant threat to the stability and operations of Ghana Gas, a crucial component of the nation’s energy sector.
The GGSSA highlighted the importance of immediate debt settlement and adherence to International Monetary Fund (IMF) conditionalities to ensure the sustainability of key players in the energy sector.
“In recent times, a concerning trend has emerged within Ghana’s Energy Sector is the non-payment by the ECG to various State-Owned Enterprises (SOEs), with the Ghana National Gas Company (Ghana Gas) standing out as a critical victim of this financial neglect. This issue not only raises questions about financial prudence but also poses a significant threat to the stability and operations of Ghana Gas, a cornerstone of the nation’s Energy Sector.”
“The GGSSA is calling for the immediate payment due to Ghana Gas, this is a pressing issue that demands immediate attention. Adherence to IMF conditionality and presidential directives is crucial for maintaining financial stability and ensuring the seamless functioning of critical entities within the energy sector.”
“We call for prudent actions to reinstate the Cash Water Fall Mechanism and payment of all outstanding invoices due Ghana Gas to give reliable gas supply to prevent power crisis (dumsor) on innocent Ghanaians & the country at Large,” it added.
Cybercrime inflicted a $6 trillion cost on the world in 2021, and it is projected to surpass $10 trillion in annual damages by 2025, as reported by the World Economic Forum.
A lecturer at the Department of Management Sciences and School of Business at the University of Education, Winneba, Dr. Vera Akafo Ayitey, shared these insights during the Chartered Compliance and Cyber Analyst (CCCA) Institute’s graduation ceremony at the University of Ghana Business School Graduate Campus in Legon.
Speaking on “Organisational Culture and Fraud Prevention,” Dr. Ayitey emphasized the increasing frequency of cyberattacks, underscoring the critical need for attention to curb this trend.
She highlighted the significance of fostering a cyber-secure culture within organizations at both the management and employee levels.
“In Ghana we can talk about data breaches at ECG and the University of Ghana where peoples’ scholastic financial results were all over the place online. So the question is what happened? Was it systemic failure or human error? she queried.
“There are things that we do privately or things that are confidential which should not come out but through cybercrime, sometimes we hear of such confidential issues. Someone somewhere may be keeping tabs on what we are doing. So issues of confidentiality can be breached,” she said.
Addressing specific instances in Ghana, such as data breaches at ECG and the University of Ghana, where confidential information was exposed online, Dr. Ayitey raised questions about systemic failures or human errors leading to such incidents.
She stressed the leadership role in ensuring organizational resilience to cyberattacks by adhering to cybersecurity protocols and implementing strategies to promote a cybersecurity culture.
Financial losses, damage to reputation, and operational disruptions were cited as consequences of cybercrime, underscoring the need for organizations to prioritize cybersecurity.
Dr. Ayitey also mentioned the broader impact on stakeholders and regulatory scrutiny following cyberattacks.
She emphasized that the fight against cybercrime extends beyond the IT department to include people, processes, and culture, urging collaboration with the IT department to build resilient organizational cultures.
At the graduation ceremony, certificates were awarded to four students who successfully completed the 14 requisite papers.
The awardees included Lance Corporal Apoore Jude Azur of the Ghana Armed Forces Command and Staff College, Mark Gyan of the Bank of Ghana, Sydney Kwakye also of the Bank of Ghana, and Oppong Daniel, formerly of Legacy Capital.
Dr. Theophilus Kwadjo Odjer-Bio, Director at the CCCA Institute, chaired the event and conferred the awards on the graduands.
The Electricity Company of Ghana reveals the identification of the staffer linked to the alleged fuel siphoning from boom truck GV 2474-14.
The implicated individual is disclosed to be a driver stationed at the regional office in Cape Coast.
Despite this revelation, the power distribution company initiates investigations in adherence to its disciplinary procedure, as stated in a press release.
“The Management of ECG’s attention has been drawn to a TV3 publication of a viral video showing the siphoning of fuel from an ECG boom truck. The staff involved in the alleged siphoning of fuel from the ECG boom truck, with registration number GV 2474-14, has been identified as a driver stationed at the regional office of ECG in Cape Coast.”
“A full-scale investigation has commenced in line with our disciplinary procedure,” it added.
ECG urged Ghanaians to report employee misconduct in order to guarantee improved service delivery throughout the nation.
Former Minister for Power, Dr. Kwabena Donkor, has advocated for a thorough investigation into the Electricity Company of Ghana’s (ECG) procurement of 200 motorbikes for the Police Service.
On December 11, 2023, the ECG made a donation of 200 motorbikes to the Police Service in a bid to enhance the operational capacity of the law enforcement agency.
The Board Chairman of ECG, Mr. Keli Gadzekpo, who spearheaded the donation, also pledged an additional 800 motorbikes to be delivered in subsequent batches.
Expressing his concerns in an interview, Dr. Kwabena Donkor criticized the management of ECG for the motorbike purchase, citing the substantial indebtedness of the company.
He urged the management of state entities, particularly those facing financial challenges, to take responsibility for their commercial viability.
Dr. Donkor emphasized, “It is high time that managements of state entities especially commercial state entities take responsibility for their commerciality. If Ghana Ports and Harbours Authority had done the donation, I would have had no qualms about it because they are profitable. But for a loss-making entity that is throwing the future and security of this country into danger because of their indebtedness to go donating 200 motorbikes is the height of irresponsibility.”
Calling for action, Dr. Donkor called on the Ministers for Energy and Public Enterprises to hold the ECG management accountable. He expressed the need for an investigation into the donation, asserting that it may not be in the national interest and could potentially be driven by procurement motives.
In his disappointment, Dr. Donkor, a former Minister of Power and member of the Energy Committee of Parliament, stated, “I am extremely disappointed as a former Minister of Power, as a member of the Energy Committee of Parliament, and representing the good people of Ghana in this House.”
Former Minister of Power, Dr. Kwabena Donkor, has strongly criticised the Electricity Company of Ghana (ECG) for donating 200 motorbikes to the Ghana Police Service.
On Monday, December 11, 2023, ECG donated these bikes to the Ghana Police Service as part of ECG’s initiative to enhance police operations nationwide.
Pru East MP and Member of the Mines and Energy Committee of Parliament, Dr. Kwabena Donkor, condemned the gesture, deeming it highly irresponsible on the part of ECG given the company’s indebtedness to Independent Power Producers.
On his part, ECG ‘has no business’ taking on the government’s responsibility of providing logistics to the power producers.
“I read with shock on Tuesday that the Electricity Company of Ghana had donated 200 motorbikes to the Ghana Police Service. Ordinarily, any such donation would have attracted my approval.
“But with this particular one, ECG has no business taking over the responsibility of the state to provide logistics for the Ghana Police. ECG is in debt for billions of cedis,” he fumed.
He went on to lambast ECG over its indebtedness to Independent Power Producers (IPPs) and urged the Ministers of Energy and State Enterprises to investigate the “irresponsible” act of ECG for appropriate action.
“Indeed, 2 weeks ago, the Minister of Finance had to intervene to stop Sonon Asorgli from shutting down because of ECG’s indebtedness to IPPs.
For an entity that cannot pay its indebtedness, they have no business buying motors for the Ghana Police.
“ I call on the Ministers of Energy and State Enterprises to call the ECG management to book.”
ECG, the country’s main power utility, buys electricity from various generation companies, including Independent Power Producers (IPPs), and distributes it to consumers.
However, the ECG has been unable to pay for the full amount of power it purchases from the IPPs, resulting in a huge debt of about $1.4 billion as of last month.
Meanwhile,in July this year, Independent Power Producers threatened a power cut to the national grid if the government did not pay at least 30% of the outstanding debt—a move that was expected to cause a major national crisis or even re-introduce the country to ‘dumsor’ but for the intervention of the finance minister.
This debt has affected the operations and sustainability of the IPPs, who control 50% of the country’s generation mix
They have also rejected any proposal to restructure the debt, saying that they need to repay their lenders and suppliers
The government and the ECG have been trying to address the debt issue and prevent power cuts by implementing various measures such as the Cash Waterfall Mechanism, the Energy Sector Recovery Programme, and the Energy Sector Levy Act.
Franklin Cudjoe, the president and founder of IMANI Africa, has criticized the Electricity Company of Ghana (ECG) for its recent donation of 200 motorbikes to the Ghana Police Service.
Cudjoe, in a post on X dated December 13, 2023, pointed out that despite being indebted to independent power producers, the ECG is engaging in donations.
He argued that the funds used for purchasing the motorbikes could have been better utilized to provide additional streetlights, contributing to crime prevention efforts.
“When your debtor goes spraying cash like an Arabian prince at a naming ceremony… But on a serious note, crime would have been reduced drastically &society benefited more if part of such funds were channelled to providing adequate streetlights in crime prone areas & our motorway,” he wrote.
The Electricity Company of Ghana (ECG) faced significant scrutiny recently when Sunon Asogli Power Limited, an independent power producer, declined an offer to restructure the arrears owed by the ECG.
In response, Sunon Asogli Power threatened to shut down operations, raising concerns about a potential return to the days of intermittent power supply, commonly known as ‘dumsor.’
Under pressure, the ECG responded by making a partial payment of $30 million towards its $60 million debt to Sunon Asogli, committing to settle the remaining arrears within a two-week timeframe.
About ECG’s donation to the Ghana Police:
The Electricity Company of Ghana (ECG) has made a generous donation of 200 motorbikes to the Ghana Police Service. The police received these motorbikes on Monday, December 11, 2023, with the aim of bolstering their operations nationwide.
Leading the ECG management in this philanthropic gesture, Board Chairman Keli Gadzekpo expressed the company’s commitment to supporting the police. He announced plans to donate additional vehicles to further enhance police services and efficiency, with a pledge of an extra 800 motorbikes to be delivered in batches.
The Inspector-General of Police, Dr. George Akuffo Dampare, who accepted the donation on behalf of the police, conveyed his gratitude to the ECG management for their generous contribution.
On Monday, December 11, the Ghana Police Service received a donation of 200 motorbikes from the Electricity Company of Ghana (ECG), aimed at enhancing the security agency’s operations nationwide.
The event, held at the National Police headquarters, was attended by members of the Police Management Board and ECG staff.
Board Chairman of ECG, Keli Gadzekpo, led the company’s management in making the donation and pledged an additional 800 motorbikes to be delivered in batches.
The Inspector General of Police, Dr. George Akuffo Dampare, expressed gratitude for the generous donation.
The Accra West region of the Electricity Company of Ghana Ltd. (ECG) has successfully recovered a total of one million, two hundred and seventy-seven thousand kilowatt-hours (kWh) of electric energy from 1,390 customers involved in various forms of illegal activities.
The billed energy amounts to Two million, Three Hundred and Fifteen Thousand, Four Hundred and Twenty-Three Ghana cedis (GH¢2,315,423.00).
These customers were identified during the Company’s ongoing operation ‘Fix the Bill and Pay the Bill,’ launched recently.
The operation, which commenced on Monday, November 6, 2023, and is expected to conclude on December 11, is simultaneously taking place across all of ECG’s operational areas.
The initiative aims to capture consumption readings for all postpaid customers, ensuring accurate billing, fostering customer confidence in the billing process, and promoting timely payment of bills.
In the Accra West region, which has a total customer population of 636,437, there are 59,416 postpaid customers.
The General Manager for ECG Accra West region, Mr. Emmanuel Akinie, highlighted the positive outcomes of the ongoing exercise, noting that the Company is also utilizing this opportunity to audit the integrity of all installed meters and recover debts owed to it.
“Our field staff are actively auditing the integrity of every meter they encounter in the field. We have so far uncovered instances where certain customers have been involved in illegal activities, stealing power and thereby depriving the Company of revenue from the services we are providing,” he said.
He continued by saying that the teams had found other clients whose meters were broken and they were not paying for the electricity they used.
The identified clients were referred to the closest ECG office, where procedures were started to recover the lost income and normalize their association with the company, he said.
Mr. Akinie expressed regret over recent reports of meters being stolen in certain areas and stated that the company was in communication with law enforcement to stop the trend.
“We have reports of some syndicates who are stealing installed meters from customer premises. Together with the police and other agencies, we are on the hunt for such persons and we will do all within our power to bring them to book,” he said.
There are eight district offices in the west of Accra. The districts in question are Nsawam, Korlebu, Kaneshie, Achimota, Amasaman, Bortianor, Dansoman, and Ablekuma.
According to Samuel Dubik Mahama, the Managing Director of ECG, the payment was completed on Thursday, December 7, following a meeting between the two bodies.
“Sunon Asogli has received $30 million from the government of Ghana and the conversations are far advanced for a second tranche of another $30 million to be paid to them and as it stands now, Sunon Asogli has always been an integral part of our growth.
“They are one of the first IPPs and they have always treated Ghana fairly when it comes to how they have structured their PPAs, they are very good partners that we intend to grow with so we have even come up with a new way to renegotiate our outstanding PPA to make it much more efficient and cheaper for the good people of Ghana,” he said.
This payment is part of the effort to address the financial obligations to power producers, with the remaining $30 million scheduled to be paid as a second tranche.
The power producer had halted its operations on Monday, December 4, citing the government’s delay in fulfilling its financial commitments to power plants as the primary reason. However, it decided to temporarily suspend its shutdown for a week after receiving assurance from the government regarding the settlement of the outstanding debt.
The shutdown was initiated due to concerns raised by Sunon Asogli Power about the substantial impact of accumulating unpaid bills on its operational capacity, deeming it unsustainable to continue without addressing the financial challenges.
Sunon Asogli only suspended its decision following the Minister of Finance and Minister of State’s assurance and wrote in an acknowledgement note that “Kindly confirm our understanding that we shall be paid an interim sum of $60 million in two tranches. The first tranche $30 million to be paid this week and the second tranche in the week of 11th December 2023.”
The management of the Electricity Company of Ghana (ECG) is scheduled to engage in discussions with independent power producer Sunon Asogli Power (Ghana) Limited on December 8 to negotiate payment plans for a $60 million debt owed to the power producer.
The power producer had halted its operations on Monday, December 4, citing the government’s delay in fulfilling its financial commitments to power plants as the primary reason. However, it decided to temporarily suspend its shutdown for a week after receiving assurance from the government regarding the settlement of the outstanding debt.
The shutdown was initiated due to concerns raised by Sunon Asogli Power about the substantial impact of accumulating unpaid bills on its operational capacity, deeming it unsustainable to continue without addressing the financial challenges.
Sunon Asogli only suspended its decision following the Minister of Finance and Minister of State’s assurance and wrote in an acknowledgement note that “Kindly confirm our understanding that we shall be paid an interim sum of $60 million in two tranches. The first tranche $30 million to be paid this week and the second tranche in the week of 11th December 2023.”
The meeting scheduled for today will primarily address the mechanisms for settling the government’s outstanding debt. Independent Power Producers (IPPs) have consistently raised concerns about the government’s overdue payments, a longstanding issue with no significant resolution despite various attempts, including threats to suspend operations.
As of July 2023, reports indicated that the government’s debt to IPPs had reached approximately $1.6 billion. The IPPs have expressed dissatisfaction with the recent 1.52 percent reduction in electricity tariffs announced by the Public Utilities Regulatory Commission (PURC), deeming it unacceptable.
IPPs argue that this tariff reduction will adversely impact the Electricity Company of Ghana’s (ECG) efforts to restructure its debt. Dr. Elikplim Apetorgbor, the President of the IPPs, has emphasized that ECG will face challenges in meeting its financial obligations if the tariff reduction is implemented.
A member of the Mines and Energy Committee of Parliament, Edward Bawa, has criticized the lack of transparency from the ElectricityCompany of Ghana regarding the country’s power challenges.
He contends that instead of addressing the company’s shortcomings, the government has chosen to politicize the issue.
Bawa asserts that the ECG’s claims of localized power cuts throughout the year are false and that Ghana is facing a power generation deficiency that requires urgent attention.
“From the beginning of this year, mark my words and I am saying it on authority, up to Monday at 8:55, the total amount of the power that we had at available capacity was 3,407, the demand peak is 3,561 megawatts so it means that since the beginning of the year all the light off we have been seeing, you call ECG and they tell you that it is a localized problem. It is not true; we have a deficiency in our generation,” he was quoted by myjoyonline.com.
In addition, he said that rather than acting as though there was no issue, the business ought to have provided Ghanaians with a schedule to follow.
“So, if GridCo was transparent if the government was transparent, they should have given us a schedule. So that I know that in my area, if I am going to have light off, then I prepare for it.
“For the fact that for many years they have been singing this propaganda that they have not kept the lights off, so they are unable to deal with it,” he said.
Two of the three individuals arrested by the Volta Regional Police Command for their involvement in an attempt to steal a transformer in Adaklu Tsrefe on October 5 have been sentenced by the Ho Circuit Court.
The two convicts, Sitsofe Agbodza (26 years) and Deladem Kodzo Tsrakasu (29 years), received five-year prison terms each after pleading guilty to theft and an attempt to destroy public property.
The third suspect, Abdul Wahab Seydou, a 20-year-old plumber, had his sentencing postponed for the next three weeks.
The circuit court judge ordered a social inquiry to be conducted on him, with the report to be submitted to the court within the specified time.
According to Benjamin Obeng Antwi, the Volta Regional PRO for the ECG, the judge based his decision on Mr. Wahab’s age (below 21 years) and the fact that he was a first-time offender, which warranted the need for a social inquiry report.
The three suspects were initially apprehended by Adaklu Tsrefe residents and subsequently handed over to the Volta Regional Police Command on October 5 for their involvement in vandalizing an ECG transformer and stealing valuable components from it.
“As a company, we are committed to providing quality, reliable and safe electricity services for our customers but the activities of these individuals prevent us from delivering our core mandate. Once the transformer is stolen, power supply will be curtailed to customers and this will affect businesses, schools and even hospitals so we humbly appeal to the general public to assist us curb this menace,” he said.
“The transformer is the most expensive component in our network and the value for the damaged transformer at Adaklu Tsrefe by these suspects is 104,000 Cedis minus labor and other expenses which affects our operations as well as our financial health. This new transformer could have been sent to communities without power supply or even extend power to other areas”, he added.
The General Manager of ECG in the Volta Region, Christina Jatoe-Kaleo, has called upon the public to remain vigilant and assist in safeguarding ECG installations in their communities, residences, and towns.
“Lately people are even stealing the earth wires at our substations and service cables of our customers which normally result in outages so let’s all come together to fight this menace. If you see anyone suspicious working at any ECG substation or facility, kindly report to the nearest police station or ECG via 0302611611, the ECG PowerApp or any of our social media handles @ecgghofficial,” she said.
The Ghana Grid Company LTD (GRIDCo) and the Electricity Company of Ghana (ECG) have jointly announced the successful resolution of the recent intermittent power outages that affected the nation.
This positive outcome has been achieved through the reinstatement of gas supply to the power generating plants in Tema, sourced from Takoradi, as indicated in their official press release.
“The improved gas supply has enabled power restoration to all loads across the country,” parts of the statement read.
Last week, major parts of Accra experienced intermittent power outage and GRIDCo in a statement noted that the challenges with supply of gas was responsible for the blackouts.
Meanwhile, the companies have emphasized that customers who continue to experience power disruptions may be dealing with localized issues or faults and are encouraged to promptly inform their local ECG office for the necessary repairs.
“GRIDCo and ECG regret the inconvenience caused by the recent load management exercise and thank the public for their patience,” the statement added.
The Electricity Company of Ghana (ECG) has announced that the restoration of power from the Sogakope Bulk Supply Point (BSP) may face significant delays due to flooding in the area caused by the spillage of the Akosombo Dam.
The company had initially shut down the Bulk Supply Point to protect the station, which resulted in power disruptions in several areas, including Sogakope, Anloga, Keta, Akatsi South, Abor, and North Tongu districts.
To mitigate the impact, electricity power has been supplied to Adidome and its surrounding areas from Juapong, while the remaining towns receive power from the Aflao Bulk Supply Point (BSP).
According to Mr. Benjamin Obeng Antwi, the Volta Regional Public Relations Officer of ECG, the Sogakope BSP remains closed, as the company anticipates that it will not be operational for several months. The ECG is working on a long-term solution to ensure continued power supply in the event that the situation lasts for six months or more. He also emphasized the importance of customer safety and noted that the company has improved its network to address the situation.
The situation in the affected areas has improved with communities supplied with electricity power from the Aflao Bulk Supply Point, as per Mr. Benjamin Obeng Antwi, the Volta Regional Public Relations Officer of ECG.
However, the Ghana Water Company Limited (GWCL) is facing challenges with electricity power, affecting its ability to maintain water supply to flood-affected areas. Mr. Francis Lamptey, the Regional Chief Manager of GWCL, explained that water was being rationed to these areas based on the availability of power supply. In response to the situation, GWCL is setting up parallel distribution lines to serve flood victims from Aflao.
The headworks at Agordome are currently supplying 5,500 cubic meters out of 7,570 cubic meters, resulting in a shortfall of 2,070 cubic meters (equivalent to 455,620 gallons). Mr. Lamptey outlined a rationing or water management program for various communities in a weekly rotation, depending on the availability of electricity. He also mentioned that the area around the headworks is experiencing flooding, and they hope to mitigate the rise at some point.
Electricity Company of Ghana (ECG) has informed the public that the restoration of power from the Sogakope Bulk Supply Point (BSP) may face significant delays, mainly due to the extensive flooding caused by the spillage of the Akosombo Dam.
To ensure the safety of the station, the company had to shut down the Bulk Supply Point, which, unfortunately, led to power disruptions in several areas, including Sogakope, Anloga, Keta, Akatsi South, Abor, and North Tongu districts.
However, electricity is still being supplied to Adidome and its vicinity from Juapong, with the remaining areas receiving power from the Aflao Bulk Supply Point (BSP).
Benjamin Obeng Antwi, the Volta Regional Public Relations Officer of ECG, explained that the Sogakope BSP remains closed because the company foresees that it may not be operational for the next several months.
ECG is currently focusing on a long-term solution to ensure a continuous power supply to its customers, especially if the situation persists for six months or longer.
Antwi also emphasised that the company has enhanced its network and urged customers to prioritise safety.
Meanwhile, Ghana Water Company Limited (GWCL) is grappling with power supply issues that are affecting its ability to maintain water supply to the flood-affected regions.
Francis Lamptey, the Regional Chief Manager of GWCL, disclosed that they are rationing water to the affected areas based on the availability of electricity.
In addition, GWCL is installing parallel distribution lines from Aflao to serve the flood victims.
Lamptey further mentioned that the headworks at Agordome is currently supplying 5,500 cubic metres out of the usual 7,570 cubic meters, resulting in a shortfall of 2,070 cubic metres, equivalent to 455,620 gallons.
He outlined the rationing and water management program for various communities in a weekly rotation, contingent on electricity availability.
The Electricity Company of Ghana (ECG) has declared that power supply from the Sogakope Bulk Supply Point (BSP) might experience extended delays due to flooding after the Akosombo Dam spillage.
The Company’s decision to shut down the point has resulted in power disruptions in multiple districts.
ECG has redirected electricity supply to some areas from alternate sources. Benjamin Obeng Antwi, Volta Regional Public Relations Officer of ECG, has explained the necessity of a long-term solution to cope with a possible extended disruption of six or more months.
Meanwhile, the Ghana Water Company Limited (GWCL) is also grappling with power-related challenges in providing water to flood-affected regions.
Water rationing is in place depending on power availability. GWCL is setting up parallel distribution lines from Aflao to serve flood victims.
The headworks at Agordome currently provides 5,500 cubic meters out of 7,570 cubic meters, with a deficit of 2,070 cubic meters, equivalent to 455,620 gallons.
Rationing and water management schedules have been implemented for various communities.
Supplies are contingent on power availability, and the area near the headworks is experiencing flooding concerns.
In an effort to combat the sale and use of unapproved meters in the country, Dr. Ishmael Ackah, the Executive Secretary of the Public Utilities Regulatory Commission (PURC), has urged the Electricity Company of Ghana (ECG) to ensure that meters, an essential commodity, are readily available to customers.
He pointed out that some Ghanaians resort to illegal connections for electricity and water services because they believe that ECG and the Ghana Water Company Limited are unresponsive to their requests for meters or assistance when they encounter issues.
During an interview with Joy News, Mr. Ackah stated, “When it comes to illegal activities, some individuals even resort to illegal water connections.
Such actions are in violation of the criminal code as they amount to theft. However, we also encourage the ECG and Ghana Water to make meters accessible to consumers, as this is a common challenge raised by consumers.
They should expedite the process of connecting consumers.”
Regarding water treatment, the PURC Executive Secretary highlighted that the cost of production has increased significantly due to the use of polymer in the water treatment process.
He mentioned that polymer is four times more expensive than the alum previously used by the Ghana Water Company Limited (GWCL).
“Ghana water was using alumbut now they have moved to use polymer, but it is four times more expensive than alum. It means the cost of production has gone up and it will cost four times more to treat water. And this is all because of the Galamsey. In some areas, we have to treat muddy waters to make it clean for consumers,” Mr Ackah said.
The Electricity Company of Ghana reportedly incurred a revenue loss of GH¢2.8 billion, primarily as a result of unauthorized power connections made by certain individuals in the country.
The Electricity Company of Ghana (ECG) has successfully restored power to Adidome and its neighboring areas by sourcing electricity from Juapong communities.
This action was taken due to the consequences of the Akosombo Dam spillage.
However, six communities, including Mafi Tsrawla, remain unconnected due to heavy rainfall, which caused extensive damage to buildings and electricity poles.
ECG’s Volta Regional Public Relations Officer, Mr. Benjamin Obeng Antwi, explained that the team is assessing the damage and will restore power to the affected areas once the evaluation is complete.
Mr. Antwi mentioned that ECG continues to supply electricity to the remaining towns from the Aflao Bulk Supply Point (BSP). He also noted that ECG is anticipating increased activity in the affected areas over the weekend and is in communication with GRIDCO to enhance capacity, which has been assured.
Despite some issues of low voltage during peak hours, the voltage profile has returned to normal, allowing fuel stations, hospitals, car washes, and other heavy equipment facilities to operate efficiently.
Mr. Antwi urged customers to adhere to necessary safety protocols before using their electrical appliances. He also pointed out that the water level at the Sogakope Bulk Supply Point is rising. Consequently, the company temporarily shut down its station in Sogakope to safeguard it from flooding, which occurred due to the dam spillage. Power has been restored in most affected areas, except for Sogakope.
Yesterday, I visited several communities impacted by the tragic Akosombo dam spillage. Sadly, nearly 40,000 people across 23 communities have been affected by this disaster. My heart goes out in solidarity with all the families and individuals distressed by this unfortunate… pic.twitter.com/W1IiS1WQpQ
This action, as announced in a release on Wednesday, was primarily due to safety concerns arising from the flooding of the Sogakope Bulk Supply Point, which was caused by the spillage from the Akosombo Dam.
🇬🇭🚨The Akosombo Dam spillage by VRA is wreaking havoc downstream, 🌊submerging homes and farms in Sogakpoe and nearby communities. Reports paint a dire picture of disaster as it surges relentlessly from Battor, Mepe Adidome, Tefle, and Sogakope, down to Anlo.
The affected areas encompass Sogakope, Akatsi, Adidome, Anloga, Abor, Keta, and the surrounding regions.
The statement further indicated that a team of engineers from both the Ghana Grid Company Limited (GRIDCo) and ECG is on standby, ready to restore power supply to the affected areas as soon as the floodwaters recede.
The inconvenience caused by this shutdown is deeply regretted,” it added.
Residents downstream of the Akosombo Dam and those living near the riverbanks, are advised to evacuate the area as the spillage flow rate has reportedly increased to 5,700 cubic meters per second, nearly three times the amount that caused significant damage downstream. Fish farms… pic.twitter.com/EbvQdpSSo3
Some customers of the Electricity Company of Ghana (ECG) in Accra have expressed their frustration and anger over the challenges they face in purchasing electricity for their prepaid meters.
They claim that they have been debited without receiving credits, or that their meters have malfunctioned, leaving them in darkness for days.
The ECG issued a statement on October 9th 2023, acknowledging that there was a technical problem with the NURI KAMSTRUP prepayment system, which affected some of its customers. The statement assured the affected customers that the ECG team was working hard to fix the issue and restore normal service provision. The statement also apologised for the inconvenience caused by the glitch.
However, some customers who spoke to The Independent Ghana said that the statement was not enough and that they wanted a swift and permanent solution to the problem. They also demanded compensation for the losses they incurred due to the power outage.
One of the customers, Emmanuel Karlu, said that he bought ECG credits from the ECG office on Dome Kwabenya road on Friday, October 6, 2023, but when he returned home, he found out that his electricity supply had not been restored. He said that he got an error message on his meter when he inserted his card. He said that he went back to the ECG office several times, but he did not get any satisfactory assistance. He said that he had lost perishable food items in his refrigerator due to the lack of power.
Another customer, Doris Konadu, said that she purchased ECG credits online last week and received a confirmation message, but she had been sleeping in darkness ever since. She said that she followed up with the ECG office, but she was told that her meter was old and needed to be replaced. She said that she felt cheated and neglected by the ECG.
Some customers also took to social media platforms such as Twitter to vent their frustration and dissatisfaction with the ECG service. They complained that the ECG mobile app was not working and that the ECG vendors were also saying that the network was down. They wondered why everything in Ghana was so bad and called for accountability and transparency from the ECG management.
The ECG has not yet given any further explanation or update on the situation or how long it will take to resolve it.
Some customers of the Electricity Company Ghana (ECG) in Accra have been left stranded after facing challenges in topping up their prepaid meters.
Reports obtained by The Independent Ghana confirm system glitches at ECG, making it challenging for customers to successfully top up their accounts.
A consumer, Emmanuel Karlu, in an interview shared his experience, recounting how he procured ECG credits from the ECG office located on Dome Kwabenya road on Friday, October 6, 2023, only to discover upon returning home that his electricity supply had not been restored.
“I came here on Friday to purchase credit for my prepaid meter but unfortunately when I went back home to slot the card in my meter but I still didn’t have light, the feedback I got was card error. So I returned on the same day, upon getting there I was told they had closed so the following morning I was there, I was given someone’s number to call for assistance,” he added.
Mr. Karlu further explained that he visited the ECG office the following day, where officials assured him that they were addressing the issue and assured of a swift resolution.
However, to his dismay, he returned to the ECG office on Monday, October 9, 2023, as the problem had not been rectified.
Expressing the losses incurred during this three-day period, he lamented the spoilage of perishable food items in his refrigerator.
“I called the person; he was at my place but said he couldn’t ascertain what was really wrong with my meter. From Friday to today I haven’t had light, everything in my fridge have gone bad. I am here again on Monday morning and the guy I met in there said I should go and that an expert will help me fix the problem at home. I don’t really understand what is going on with the system,” he stated.
Additionally, another woman with a similar predicament, Doris Konadu, who was present at the office, disclosed that she had purchased ECG credits the previous week, receiving a confirmation message, yet she had been enduring power outages since then.
” I purchased credits online for lights last week which I never received, I followed up but I was told it was because my meter is old. Although I was given a confirmation message, I have been sleeping in dark ever since,” she added.
Meanwhile the ECG is yet to shed light on the circumstances surrounding the reported challenges with prepaid meters and the difficulties faced by its customers in Accra.
A JoyNews exposé has unveiled a cartel comprising individuals who work for the Electricity Company of Ghana (ECG) and security personnel engaged in the fabrication of documents to illicitly sell unapproved meters to potential consumers.
The group inflates prices. A meter, which costs a little over GH¢800, is being sold for as much as GH¢2,500.
In this exposé, conducted by JoyNews’ Kwetey Nartey, it was revealed how the actions of these individuals enable certain power consumers to enjoy electricity without ECG’s knowledge in various parts of the country.
This revelation follows concerns raised by Samuel Dubik, the Managing Director of ECG, who highlighted that illegal power connections result in power consumers losing GH¢2.8 billion.
Due to a convoluted process and a shortage of meters, fraudulent practices and syndicates have emerged. These groups are primarily composed of intermediaries, some corrupt ECG employees, contractors hired by the power distributor, and even private security guards stationed at ECG offices.
Their illicit activities have resulted in the widespread proliferation of counterfeit meters throughout the country.
Kofi Danso, the Ashanti Regional Revenue Protection Manager, acknowledges that the use of fake meters has become a major challenge that they are tirelessly working to combat.
A recent initiative aimed at registering and linking meters to the ECG database in the Kwabenya district uncovered a staggering 15,000 users who were consuming electricity without contributing any payment to the state. This revelation has left the Managing Director of ECG, Samuel Dubik Mahama, deeply concerned.
While ECG’s losses are estimated at GH¢2.8 billion due to illegal power connections, the culprits behind this detrimental activity have managed to remain largely anonymous.
In an effort to shed light on the issue, the investigative team from JoyNews visited ECG offices in three regions to assess the extent of this problem.
During a visit to the Accra East Regional Office and the sub-transmission office near Makola, Kwetey Nartey encountered Abraham, an ECG employee working in the meter department. He disclosed that a meter, typically priced at GH¢800, would cost me GH¢2,000.
Abraham also showed documents he had processed for another customer and was willing to transfer them to him, provided he paid the specified amount.
IG: What was the price you quoted for the meter you are trading?
Abraham: It will cost you GH¢2,000.
IG: Is it possible to reduce the amount being charged?
Abraham: No
IG: In what form should the transaction take? I will pay GH¢1,500, and pay the balance when the meter is fixed.
Abraham: That shouldn’t be a challenge.
Abraham advised that if he followed the established process, he would have to wait for almost a year to get the meter.
He, however, promised that he could assist get a meter if one paid just a little more than the statutory fees to him.
He boasts of helping many individuals struggling to secure such meters at ECG offices. In Abraham’s confession, three prospective customers will soon be beneficiaries of these meters he is working on after they paid GH¢2,000.
Abraham: These meters belong to other prospective consumers. There are challenges with the network connection, that problem has been persisting for some time now. If I don’t fix it before I hand over the meter to the customer, they will struggle with purchasing power. I will give you an official receipt, I don’t like swindling people I deal with.
Abraham is not the sole individual involved in the meter supply business. At the Kwabenya office of the ECG, there is another individual identified as Jerry who operates within this trade.
This is the exact district where the ECG identified over 15,000 customers who were using power illegally. Jerry promised he would help acquire a meter. He asked the investigator to pay GH¢2500.
After part payment was made to Jerry, he delved a bit deeper into how he gets meters for people like me who are in dire need of a meter but are unable to wait for months before they would be assigned one.
Jerry: I have explained the challenges with the system already.
IG: I would be glad if you reduced the cost being charged.
Jerry: When I deal with anyone I encounter, I want to deal with them in a mutually beneficial way. Securing a meter in recent times, is quite difficult. I will make sure I get you a functional meter.
IG: I would appreciate it if you would reduce the amount being charged to me. At least take GH¢200 off it. When will I get the meter?
Jerry: Give me two weeks, and come for it.
Jerry and his accomplices transfer the transaction details of another prospective customer to those offering to pay more for meters.
Jerry: I need more money to facilitate the process.
IG: How much would you need?
Jerry: Make an additional GHc500 cedis on the initial money you have given.
IG: I will provide the balance payment when I come for it.
Jerry: That wouldn’t be helpful. I need to fast-track it.
IG: Would I get the receipts for the transaction?
Jerry: No, it would be in someone’s name.
At the Achimota ECG office, I came across this ECG contractor he gave his name as Sammy. He blamed the difficulty in acquiring meters on the shortages in the system. He also charges at least GH¢2,500 to provide separate meters.
Sammy: There is a colleague who has a single phase meter, but, he is charging GH¢2,500.
IG: I was informed the amount usually charged is GH¢1,500.
Sammy: The meters are scarce. Who is your brother? Is he an electrician?
IG: Yes.
Sammy: He requested three sets of meters and payments have been made already. The only challenge is, we haven’t received supplies yet. With regard to the meter I am making reference to, the individual will fix it for you in no time.
The meter he is transferring to your home belongs to someone. Acquiring a meter through the right process takes quite some time, if only you are willing to wait, you can explore that option.
IG: If I want to use the right process to acquire the meter, how much am I likely to spend? Sammy: You will pay at least GH¢1,500.
IG: How long will it take for me to get such a meter?
Sammy: I wouldn’t be able to say, you can only count on hope because it doesn’t take much effort to process the documents requesting for a meter.
IG: Why are we facing this challenge with meter shortage?
Sammy: We have an inefficient head leading ECG. How can a 33-year-old young man lead the ECG and run it efficiently?
In the Eastern regional capital of Koforidua. This middle-aged man gave his name as Seth at the ECG office there. He charges GH¢1,500 for the unauthorized meter.
He claims GH¢1,200 of the money goes into processing and documentation and the remaining GH¢300 pay persons he described as his superiors who facilitate the acquisition.
Seth: I need to pay some monies to the boss at the helm of affairs to facilitate the speedy release of the meter for you. I prefer working diligently and being rewarded afterwards.
IG: I would want to know how much it will cost in entirety to secure a meter.
Seth: What work do you do?
IG: I am a teacher at one of the private schools.
Seth: Make a budget for GH¢1,500.
The suspects in this trading of fake meters stretch beyond the staff of ECG and the Energy Commission. At the ECG Ashanti SBU headquarters, the chief security officer who gave his name as George is in charge of the cartel there.
He said acquiring a meter can be a difficult task if one attempts to follow due process. He tells me he can secure a separate meter for me at a fee of GH¢2,000. This money, he claims, is paid to officials of ECG to facilitate the process.
George: How early do you need the meter?
IG: Would a month be an adequate time to get it?
George: It is not possible for me to get you a meter in a month.
IG: Would six months be enough time?
George: That should work perfectly for me.
IG: How much will it cost me then?
George: You will pay GH¢2,000.
IG: I will be glad if you can reduce the price for me.
George: That wouldn’t be possible. I don’t want to run into trouble for taking monies that cannot sufficiently do the work.
IG: How should the payment be affected?
George: Pay it in full.
After learning of the faces behind the fake meter trade and their mode of operation, I have returned to the Accra East Regional Office and sub-transmission office.
I paid the full amount requested by Abraham. He dispatched one of his team members, Simon Atanga, to fix a meter at the pseudo location I provided them. Within hours, I had a separate meter that was powering the electrical gadgets in this makeshift room.
IG: When should I expect a bill to be paid for the power I will use?
Simon: The meter reader will be here to take the readings.
IG: When exactly should I expect to see him?
Simon: Two months’ time.
I enquired from Simon while he was fixing the meter, when should I expect a bill to be brought for me to pay. He said two months, the meter readers will be right here to take the details.
The day the meter reader was supposed to show up was June 15th. However, close monitoring revealed that no meter reader was assigned to conduct this business. I removed the meter after three months of free electricity.
Meanwhile, the Managing Director of ECG, Samuel Dubik, has expressed his disappointment in the actions of his staff members but pledged to thoroughly investigate the matter. He assured that those found responsible would face appropriate sanctions.
Additionally, this investigation received partial support from the Ghana Integrity Initiative.
Several communities in the Tarkwa township, including Nzemaline, Prisons, and Cyanide, are currently without electricity due to a malfunctioning transformer at the Cyanide junction.
This blackout has persisted for the past four days.
According to the Tarkwa District Manager of the Electricity Company of Ghana (ECG), Ing. Odame Thompson, “someone made an attempt to extract oil from the transformer and in the process damaged the fins of the transformer, making the oil leak. It is the oil that cools the transformer’s temperature.”
This, he said, has damaged the 500 KVA transformer.
He noted that his team would go to Takoradi and Tema in search of a transformer to serve the affected communities.
“If we don’t get the same size, it means that we would have to embark on load rationing for the affected communities until we are able to repair the damaged one”, he added.
Engineer Odame Thompson issued a warning to nearby communities, advising them not to transfer electrical load to any customers residing in the affected areas.
He said “If you don’t know and you call any electrician to transfer load to any affected person, I will not spare you. If I see anything like that, nobody should come to me, because I will take drastic action against such people”.
Two individuals, Baba Kasim, 32, and Alu Cudjoe, 62, have been arrested on charges of stealing a 3-kilometer stretch of conductors from the Electricity Company (ECG), valued at approximately GH¢103,000 in Benson, Western Region.
The Western Regional Public Relations Officer (PRO) of the ECG, Benjamin Quarcoo, expressed how this theft of conductors hinders and escalates the costs of extending ECG services in the Benso community. He cautioned that severe consequences await those involved in such acts.
The Assemblyman for Benso Electoral Area shared with the media how the community members apprehended the suspects, expressing their disappointment with the theft as it further delays already unreliable power supply to the community.
The Western Regional Public Relations Officer urged the public to collaborate with the ECG in identifying and addressing such disruptions to power supply.
A carpenter engaged in the illicit sale of counterfeit electricity meters within Adentan, Accra, has been arrested by the Electricity Company of Ghana (ECG).
The suspect, identified as a carpenter, has admitted his involvement in an underground trade that circulated around 40 fraudulent electricity meters, each priced at GHc900.
The operation, conducted by the Accra East Region of ECG, was prompted by extensive intelligence collected over several months, concentrating primarily on the Adentan New Site locality.
According to the accused carpenter, he sourced these spurious meters from a local assembly member in his vicinity, who allegedly provided him with the meters for sale. He revealed that he procured these counterfeit meters for GHc800 each and sold them at GHc900, thereby profiting from each transaction.
Paul Assibi Abariga, the ECG’s General Manager overseeing Legal and Prosecution, announced that the suspect is scheduled to appear in court on September 29. The ECG continues its efforts to identify and apprehend any potential accomplices connected to this illicit operation.
The alleged meter peddler divulged further information, disclosing that he had been involved in the unauthorized sale of these counterfeit meters for over seven months, during which he managed to distribute approximately 40 of them.
This operation signifies a significant achievement in the ongoing campaign against fraudulent activities within the electricity sector, ensuring consumers receive authentic and dependable meters while holding wrongdoers accountable for their actions.
The outstanding debt owed by the Electricity Company of Ghana (ECG) to the Bui Power Authority (BPA) has experienced a significant surge, escalating from $612 million to $658 million, as revealed by the Chief Executive Officer of the power generation company, Samuel Kofi Ahiave Dzamesi.
He emphasized that this mounting debt is a consequence of BPA continuously supplying electricity to ECG without receiving timely payments.
Mr. Dzamesi, during an appearance on GhanaWeb TV’s BizTech program hosted by Ernestina Serwaa Asante, acknowledged that the primary challenges faced by BPA include the lack of consistent cash flow and delays in receiving payments for the power supplied to clients.
“The greatest problem of this company is that we generate and yet, we’re not paid for what we generate. Yeah, it’s an issue and I need to talk about it. It’s like you generate 100 units and you are paid 20 units. So what happens to the 80 units? So, if the efficiency of receivables is there, I think that we can do so much. So many times our job, though is suppose to generate more power, our job is also supposed to go and chase money, and if the money doesn’t come, that’s a very serious issue.
…So we pray that the more money we get, the more projects we undertake, and Ghana will be better for all of this,” the Bui Power Authority CEO told host of BizTech, Ernestina Serwaa Asante.
When asked about the $612 million debt owed BPA by ECG, Mr Dzamesi said, “It has gone up. Now, it is $658 million because we always generating and the more we generate, they’re supposed to pay us but if, as I said, if you generate 100 units, you are paid 20 units. So the man who’s supposed to pay you 100 units is paying only 20 units, of course every month, you’ll still be having more debts to pay. So as I speak is now around $658 million.”
However, he pointed out that a committee called the Cash Waterfall Committee had been established to investigate the amount due to BPA and to create “a financial plan” for ECG to pay off its debt.
Mr. Dzamesi pointed out that in order to help BPA pay off its growing debt, the committee has mandated that the ECG make a sizeable payment to BPA at least once every week.
The decision, according to the CEO of Bui, was commendable since it would enable the company to invest and pay employee salaries.
“Recently there was a meeting. There is this Cash Waterfall Committee. Recently there was a meeting and at that meeting, it was resolved that ECG must be able to pay as some amount of money at least every week or every two weeks, and then the Ministry of Finance is supposed to top up so that at least every month we will be able to pay salaries and have enough to pay for our investments and this new arrangement started just to the first of August, so we’re praying that it will continue like that,” Mr Dzamesi said on BizTech.
He added that, “I’m beginning to see some positive signs and I know our minister is working very hard to ensure get more funds.”
In April of this year, there were reports indicating that ECG had accrued a debt of over $612 million to the managers of the Bui Generating Station.
Expressing his frustration with ECG’s inability to settle the outstanding amount, Mr. Dzamesi highlighted that nearly 99 percent of the power generated by the 404 Megawatts (MW) dam, located in the Banda District of the Bono Region, is sold to ECG.
This ongoing issue poses a significant challenge to the operations of the power station.
At the Dabala Junction checkpoint in the Volta Region, the Customs Division of the Ghana Revenue Authority (GRA) has seized more than 700 counterfeit electrical meters.
Customs officers, conducting a thorough inspection of an Aflao-bound bus destined for Accra on Sunday, discovered the fake meters concealed in the luggage compartment and confiscated them.
None of the passengers on board the bus claimed ownership of the counterfeit meters, prompting the Customs officials to take possession of the consignment.
Ms. Christina Jatoe-Kaleo, the Volta Regional Manager of the Electricity Company of Ghana (ECG), confirmed this development to the Ghana News Agency. She stated that only the ECG, NEDCO, and the Ministry of Energy were authorized to import meters, making it illegal for individuals to engage in such business.
The company is cracking down on these counterfeit meters, as they have been installed without the knowledge of the ECG, she added.
“This nation-wrecking activity is taking a negative toll on the commercial and technical operations of the Company,” Ms Jatoe-Kaleo said.
“It is illegal to import meters into the country and acquire meters from other sources apart from ECG. We will take all necessary legal actions against individuals who are trying to infiltrate our network with these fake meters, including those who aid them by selling or buying those meters.”
She revealed that those meters were substandard and could cause fire outbreaks, saying: “Our meters are tested and calibrated to meet the required standards of our country, but these foreign meters are not calibrated so customers using them are likely to incur higher electricity bills than our standard meters.”
“Using such unauthorized meters poses several dangers to the user, other ECG customers and the company.”
According to Ms. Jatoe-Kaleo, one of these risks could overload and harm transformers, resulting in outages and financial losses.
She urged clients to stay away from buying those meters and interacting with other parties in favor of going to the ECG offices for any needed services.
“With the introduction of the Loss Reduction Programme and Flat rate policy, we have many options to service our customers anytime they apply for meters, so kindly visit the nearest ECG office and apply to ensure you are served instead of engaging in the illegal act of purchasing from illegal sources,” she said.
In order for the ECG to collect enough income to support the power supply chain, Ms. Jatoe-Kaleo urged the public to help the Company win the battle against fraudulent meter dealers by reporting any individuals involved in it.
“Users of these foreign meters consume electricity illegally without paying and this is not fair to customers who pay their bills. Such individuals usually complain they are not receiving bills, and this is because their meters were obtained and installed illegally…”.
“We would like to commend the GRA and Customs Division together with other security agencies like the military, national
security and Ghana Police Service for supporting the company in the fight against illegal meters,” Ms Jatoe-Kaleo said,
She advised clients to download the ECG PowerApp or use the shortcode *226# to settle all unpaid balances so that the business could continue to provide reliable power.
The Customs Division of the Ghana Revenue Authority (GRA) has seized over 700 shipments of counterfeit electrical meters at the Dabala Junction checkpoint situated in the Volta Region.
Customs officers stationed at the checkpoint made a comprehensive examination of an Aflao-bound bus heading towards Accra on Sunday. During the inspection, they discovered the counterfeit meters concealed within the luggage compartment and proceeded to seize them.
No passenger on board the vehicle owned up to the fake meters, which compelled the customs officials to seize the consignment.
The Volta Regional Manager of the Electricity Company of Ghana (ECG), Christina Jatoe-Kaleo, who confirmed the development to the Ghana News Agency, said only the ECG, NEDCO and the Ministry of Energy have been mandated to import meters, hence it was illegal for individuals to venture into such business.
The Company was clamping down on such fake meters since those substandard meters were installed on the blindside of the ECG, she said.
“This nation-wrecking activity is taking a negative toll on the commercial and technical operations of the Company,” Madam Jatoe-Kaleo said.
“It is illegal to import meters into the country and acquire meters from other sources apart from ECG. We will take all necessary legal actions against individuals who are trying to infiltrate our network with these fake meters, including those who aid them by selling or buying those meters.”
She revealed that those meters were substandard and could cause fire outbreaks, saying: “Our meters are tested and calibrated to meet the required standards of our country, but these foreign meters are not calibrated so customers using them are likely to incur higher electricity bills than our standard meters.”
“Using such unauthorised meters poses several dangers to the user, other ECG customers and the company.”
Madam Jatoe-Kaleo explained that such meters could cause overloading and damage to transformers, leading to outages and technical losses.
She advised customers to avoid purchasing those meters and dealing with third parties but to visit the ECG offices for any service required.
“With the introduction of the Loss Reduction Programme and flat rate policy, we have many options to service our customers anytime they apply for meters, so kindly visit the nearest ECG office and apply to ensure you are served instead of engaging in the illegal act of purchasing from illegal sources,” she said.
Madam Jatoe-Kaleo called on the public to assist the Company in winning the war against dealers in fake meters by reporting any individual engaged in that to enable the ECG to generate enough revenue to sustain the electricity supply chain.
“Users of these foreign meters consume electricity illegally without paying and this is not fair to customers who pay their bills. Such individuals usually complain they are not receiving bills, and this is because their meters were obtained and installed illegally…”.
“We would like to commend the GRA and Customs Division together with other security agencies like the military, national security and Ghana Police Service for supporting the company in the fight against the use of illegal meters,” Madam Jatoe-Kaleo said.
She urged customers to download the ECG PowerApp or use the shortcode *226# to pay all their outstanding bills to enable the company to supply stable power.
Vodafone Ghana Mobile Financial Services Limited, known as Vodafone Cash, has introduced a convenient way for prepaid customers to make payments for ECG (Electricity Company of Ghana) services.
Starting from Thursday, August 17, 2023, Vodafone Cash customers who have smart meters can easily purchase prepaid electricity by using the *110# USSD code.
The process is straightforward and user-friendly. Customers only need to dial *110#, then select option 4 (Make Payments), followed by option 1 (Pay Bill).
Afterward, they can choose option 3 (Utilities), then select option 2 for ECG payments, and simply follow the provided prompts.
Additionally, customers have the flexibility to register up to two meters, allowing them to select their preferred meter for payment. They can input the desired amount and confirm the transaction with a personal PIN.
While this service is currently accessible via *110#, Vodafone Ghana has plans to extend this payment feature to its MyVodafoneApp (MVA), further enhancing the convenience of electricity payments across multiple platforms.
“This initiative represents our commitment to leverage technology to make everyday transactions seamless for our customers and we are delighted to offer this convenience to all Vodafone Cash customers,” said Philip Amoateng, Director for Vodafone Cash.
The Electricity Company of Ghana (ECG) has clarified that utilizing the ECG PowerApp for transactions will not result in additional charges.
According to Mr. Benjamin Obeng Antwi, the Volta Regional Public Relations Officer (PRO), customers will not be subject to mobile money transaction fees or the E-Levy when making payments for services through this digital platform.
Mr. Antwi conveyed this information during a stakeholder engagement session that included members of the Akatsi North District Assembly, heads of security agencies, and various departments.
Earlier on May 11, 2023, the power distributor announced its transition to a cashless system, an enhancement to the ECG PowerApp aimed at enhancing convenience for customers and streamlining operations.
As part of their endeavor to facilitate easy navigation of the app and encourage more customers to adopt digital transactions, the power distributor launched an educational campaign in the Volta Region.
The objective was to equip the public, especially assembly members, with knowledge to act as advocates for the power distribution company. These ambassadors would then educate residents within their respective electoral areas about ECG’s operations.
This educational campaign involved activities such as radio programs, interactions with institutions like the Bank of Ghana, GCB Bank, NPA, NCA, Volta Serene Hotel, and various tertiary institutions.
Mr. Antwi highlighted that the ECG PowerApp serves multiple purposes, allowing customers to pay bills, access billing statements, view payment history, and facilitating smart prepaid meter customers in the Volta Region to purchase prepaid credits and review their usage history.
Furthermore, he underscored that employing the ECG PowerApp or the provided short code, *226#, for transactions does not incur mobile money charges or E-Levy fees. He encouraged customers to readily embrace this cashless system for their transactions.
“After downloading the app, once you key in your meter or account number, your details will pop up and once you are certain those details are yours, click on the correct button to save your meter and follow the prompts”, he said.
Mr. Antwi called on the general public to assist the company root out people consuming power illegally and ensure they pay for electricity consumed.
“Some users of electricity in our communities are not paying bills in the ECG system as a result of obtaining meters through illegal sources or faulty meters, so let’s try and report these people or else we will be paying for power consumed whiles they consume for free,” he said.
He further advised the assembly members to ensure customers not paying for electricity consumed or not receiving bills since the installation of the meter visit the nearest ECG Office with their Ghana Card, digital address, meter number, and a picture of their meter to regularize their supply.
A member of the communications team of the governing New Patriotic Party (NPP), Lawrence Kwesi Botchway Jnr, has lauded the remarkable leadership and lasting impact of the former Minister of Education and current Minister of Energy, Dr. Matthew Opoku Prempeh, on national development.
He particularly highlighted Dr. Opoku Prempeh’s pivotal role in preventing an electricity crisis in the country.
In an interview, Botchway described Dr. Opoku Prempeh as the “architect of Ghana’s energy success,” commending his accomplishments in propelling the nation towards a more sustainable economy through effective management of the energy sector.
He further lauded the minister’s dedication and effectiveness in maintaining continuous power supply, even during the challenges of the COVID-19 pandemic.
“We must laud the Minister’s dedication and effectiveness in keeping the lights on and the nation running. NAPO’s timely and effective response showcased his mastery of the energy landscape, ensuring uninterrupted power supply till now and even during the challenging COVID-19 epoch. Unlike the past era of ‘dumsor’, Ghana experienced stability and reliability in its power infrastructure, a testament to Dr. Opoku Prempeh’s strategic leadership in the energy sector,” he stated.
Botchway also emphasized the transformative impact of the Free Senior High School (SHS) policy, which was championed by Dr. Opoku Prempeh and President Akufo-Addo.
He cited significant statistics, showcasing the substantial increase in student enrollment from 6,000 in 2016 to 1.2 million today.
Botchway attributed this growth to visionary leadership and not just political maneuvering, highlighting President Akufo-Addo’s role in making education accessible to all students, regardless of their background.
Botchway concluded by praising President Akufo-Addo’s legacy, which he sees as a gift to Ghana’s future generations.
He emphasized that the Free SHS policy has dismantled financial barriers, allowing both privileged and disadvantaged students to access quality education.
Dr. Kwabena Donkor, the former Minister for Power, revealed that the Electricity Company of Ghana (ECG) experiences a 30 percent loss of power due to both commercial and technical reasons.
During an interview on Morning Starr with Francis Abban, he emphasized the need to provide prepaid meters to most state institutions.
“The laboratories and everything else should go on prepaid like the hospital has a huge IGF and yet never see the payment for power as a priority. It was only this year a month or so ago that the Ministry of Health is now saying that going forward the government will not pay for electricity. Are we serious?
“I will only advise that they put the operating theatres on postpaid. The wards, the laboratories not even the morgues should be on prepaid. It is one of the most profitable units of Korle-Bu. In other jurisdictions, the Chief Executive of Korle-Bu will not necessarily be a medical doctor. By the way, it sounds, you are basically running a business organization.
He continued: “The same goes to the Universities, the public Universities apart from the laboratories and probably the lecture halls everything else there should go prepaid. If you look at ECG, ECG loses nearly 30 per cent of what it buys in technical and commercial losses, the Commercial loses are even more. How many businesses have a markup of 30 per cent?”
The MP for the Pru Constituency went on to say that providing our prepaid meters is the only way to stop electricity theft.
“So right from the word go we are in a loss-making situation. So let’s put measures in place that will make stealing difficult. Put the person on prepaid and if the person bypasses the meter then he’s even a bigger thief,” Dr. Donkor stated.
In 2021, the Electricity Company of Ghana (ECG) experienced a significant decline in its financial performance, recording a loss of ¢1.913 billion, compared to a profit of ¢822.549 million in the previous year.
This signifies a substantial deterioration of 332.7% in the company’s financial standing.
Based on the 2022 Auditor General Report, the company’s total income saw a reduction of 13.7%, reaching ¢12.104 billion in 2021.
This decline in total income was primarily due to a decrease in government grants, which were payments made by the government to power generating entities on behalf of the Electricity Company of Ghana.
Additionally, the company incurred a direct cost of ¢12.104 billion in 2021, a decrease from the ¢14.03 billion recorded in 2020. However, the total expenditure witnessed a 6.1% increase, rising from ¢13.210 billion in 2020 to ¢14.018 billion in 2021.
This rise was largely attributed to higher expenses related to power purchases and transmission costs during the reviewed year.
Regarding its balance sheet, the company witnessed a 9.7% surge in Non-Current Assets, climbing from ¢20.468 billion in 2020 to ¢22.461 billion in 2021. This elevation was attributed to gains recognized through asset revaluation and the acquisition of additional property, plant, and equipment throughout the year.
Furthermore, there was a 2.2% uptick in current Assets, ascending from ¢8.064 billion in 2020 to ¢8.241 billion in 2021, primarily due to an increase in trade and other receivables.
Conversely, Current Liabilities experienced a notable 21.5% rise, advancing from ¢14.566 billion in 2020 to ¢17.698 billion in 2021, driven by an upsurge in trade and other payables.
The current ratio witnessed a decline from 0.6:1 in 2020 to 0.5:1 in 2021, indicating the company’s challenge in meeting its short-term financial obligations.
Vice President of IMANI Ghana, Bright Simons, has accused the Electricity Company of Ghana (ECG) of spending a colossal amount of $150 million of meters without a tender.
In a Twitter post on August 2, 2023, he noted that the company is “aggressively pushing for exemption from all procurement laws.”
Mr Bright Simons based his assertion on a letter dated April 17, 2023, from the ECG in response to his request for documentation on the company’s position on the Public Procurement Act on February 21, 2023.
According to the ECG, the Company, in accordance with its legal status as a private incorporated company, has as a matter corporate policy been operating without strict adherence to the provisions of the Public Procurement Act 2003 (Act 663) although the principles underpinning Act 663 have been incorporated in the Procurement Policy of ECG to ensure a judicious, economic and efficient use of the financial resources of ECG.
“We further agree to have our legal team hold themselves in readiness to engage with your team to better understand the position of the Company, should this be deemed necessary. Your cooperation in this regard is much appreciated,” the letter added.
Mr Simons has been questioning the efficiency of the new ECG management under the leadership of Managing Director, Samuel Dubik Mahama, in recent times.
Meanwhile, former Power Minister, Dr. Kwabena Donkor has advised the Electricity Company of Ghana (ECG) to increase its efficiency if it wants to prevent financial losses.
According to him, ECG usually incurred losses due to technical and commercial mishaps during power distribution. This, he says, negatively impacts profit.
“The way out is first ECG has to improve its efficiency. ECG losses about 30% of power they buy either in technical loses or commercialise loses and their margin is not 30%,” he said.
The former Power Minister and current Pru East MP, Dr. Kwabena Donkor, has expressed his belief that the Auditor General (AG) does not have the authority to audit companies, including public companies like the Electricity Company of Ghana (ECG).
In a recent report by the Auditor-General, it was revealed that there were significant procurement breaches amounting to over $145 million involving ECG.
These breaches occurred during the period from 2016 to 2021 and were related to the signing of 50 contracts for the procurement of 862,750 meters and their accessories.
According to the Auditor-General’s report, ECG’s failure to adhere to the Public Procurement Act resulted in a lack of consideration for value for money, competitiveness, and transparency in the procurement process.
However, Dr. Kwabena Donkor disagrees with the audit and argues that the Auditor General should not have the power to audit companies.
“I have stated it publicly and I brought the Attorney General to Parliament and he reechoed that, the Auditor General has no power to audit companies. The law does not give him that power,” he said.
He contends that the law does not grant the Auditor General the authority to conduct audits of commercial entities like ECG, especially if they are set up to operate commercially.
In his view, once these companies are established to function as ordinary private commercial entities, they should be allowed to operate without being subject to public auditing restrictions.
It’s important to note that this is a difference in interpretation and opinion on the scope of the Auditor General’s authority, and it may be subject to further legal or administrative clarification in Ghana’s governance system.
An 18-year-old, Maxwell Afful, has been found guilty by the Achimota District Court for stealing and possessing stolen meters belonging to the Electricity Company of Ghana (ECG).
He has been sentenced to pay a fine of 40 penalty units. In case of default, as he pleaded guilty to illegal possession of stolen property and intentionally interfering with the supplier’s distribution system, meters, and equipment, he will serve a four-month jail term.
During the court proceedings, the prosecution presented the facts of the case before His Worship Prince Osei Owusu, who presided over the court.
According to the prosecution, Afful was apprehended by the Achimota Mile 7 Police Patrol team at dawn, and he was carrying a backpack containing tools and six stolen meters from ECG customers’ premises.
Afful, now a convict, confessed in his statement that he removed meters installed in households and sold them to other customers at various locations.
Dr. Mark Owusu Ansah, the Revenue Protection Manager of ECG, Accra West Region, expressed concern over the alarming trend and the impact it has on the Company’s ability to provide quality service.
He explained that the stolen meters were geo-tagged, which allowed ECG monitoring teams to track their movements.
“Our installed meters are geo-tagged to indicate their exact locations. This helps our teams monitor the state of our meter installations regularly,” Dr. Ansah stated. He further emphasized that the theft, resale, and relocation of installed meters affected the Company’s revenue generation since some clients used electricity without paying due to the illegal activities.
Mr. Emmanuel Akinie, the General Manager of ECG, Accra West Region, issued a warning to criminals involved in meter theft and sales, urging them to cease such actions. He informed that the Company was implementing technology to identify stolen and re-installed meters.
“All our installed meters are geo-tagged to indicate their exact locations. This helps our teams to monitor the state of our meter installations regularly,” he said, adding that, however, stealing, reselling and changing the original location of installed meters was affecting the revenue generation of the Company because some clients used power without paying due to the illegality.
The Accra West Region, comprising eight operational districts—Ablekuma, Achimota, Amasaman, Bortianor, Dansoman, Kaneshie, Korlebu, and Nsawam—has already reported approximately 600-meter theft cases in four of the eight operational districts since the beginning of the year.
As per the Auditor-General’s findings, the Electricity Company of Ghana (ECG) has been involved in procurement breaches amounting to over $145 million. The power distributor’s board and management neglected to adhere to the Public Procurement Act while entering into 50 contracts for the procurement of 862,750 meters and accessories between 2016 and 2021.
The 2022 Performance Audit Report on the Management of Meters by the Electricity Company Limited revealed that ECG did not adequately consider legal procedures to ensure transparency and competitiveness in the tender process, thus failing to achieve value for money.
A graphic.com.gh report on the issue read in part: “Though the meters procured were taken through rigorous testing to ensure that specifications were met, ECG did not take steps to explore the possibility of getting meters of the same specifications at lower prices from other manufacturers other than the ones in its database.”
Why the audit?
The purpose of the audit leading to this revelation was to assess ECG’s planning, budgeting, procurement, and monitoring processes concerning its installed meters to combat power theft effectively.
The audit spanned from August to December 2022, encompassing the period from 2016 to 2021.
During the audit process, crucial documents were thoroughly reviewed, and auditors conducted interviews with key personnel across various departments within the ECG system. These interviews included personnel from the ECG Head Office, Metering and Technical Services (MTS) Division, Materials and Depot in the Greater Accra Region, as well as four selected regional and nine district offices.
The Independent Power Producers (IPPs) are currently facing a pressing crisis as they contemplate the possibility of shutting down their power plants in the coming days.
The reason behind this looming shutdown is the mounting debt owed to them by the government, which has now ballooned to over $2 billion.
Initially, the IPPs had decided against taking such drastic measures as shutting down their plants.
They engaged in discussions with the Electricity Company of Ghana (ECG) in an attempt to find a resolution to the debt issue.
Unfortunately, despite assurances made during these discussions, it appears that the agreements have been breached, leaving the IPPs disappointed and uncertain about what lies ahead.
In response to this precarious situation, the IPPs held a meeting on Thursday and, for the time being, have chosen to continue their power production. However, they expressed deep concerns about the sustainability of their operations over an extended period if the debt remains unsettled.
During the meeting, it was revealed that the severity of the situation has reached a critical point, as the Ghana National Petroleum Corporation (GNPC) is currently unable to pay for gas transportation services due to outstanding payments from the government. Additionally, the West Africa Gas Pipeline Company also faces the risk of shutting down its valves unless the government takes urgent action to settle its debt to the company.
Stakeholders in the energy sector are sounding alarm bells over the potential power crisis that could unfold if the IPPs decide to cut their supply due to the mounting debt issue.
The IPPs are major contributors to the country’s energy generation mix, controlling about 50 percent of it. However, the burden of debt has significantly impacted their ability to access working capital, hindering their capacity to finance crucial inputs such as chemicals for water treatment in thermal generators, many of which are priced in foreign currency, particularly the US dollar.
In light of these challenges, it is crucial for the government to address the debt situation urgently. The IPPs are in dire need of debt settlement to avert a power crisis and ensure the stability of Ghana’s energy sector.
Vice President Dr Mahamudu Bawumia has announced that the government’s digitisation agenda has achieved impressive results.
He said the agenda has helped in maximising revenue for the country through some major institutions in the country including the Electricity Company of Ghana (ECG) and the Passport office.
Speaking at the National Development Conference under the theme ‘Moral Vision and National Development’, he noted that this has demonstrated the transformative power of technology in driving efficiency, revenue growth, and improved services across crucial sectors of the economy.
He also stated that this has been instrumental in curbing corruption.
“In times past, it used to be easy to lie about your age and get away with it, particularly in the government sector. At the port, for instance, we have introduced the paperless system, and this came with resistance. Some of the custom officers organized demonstrations against the move, but we were firm on our stance. Today, at the offices of ECG, you can buy your credit without any challenges.”
Providing data to back his claim, he noted that the Electricity Company of Ghana (ECG) has increased its annual revenue from 450 million cedis to 1.2 million cedis after the power distribution company went digital.
He also indicated that the passport office has witnessed a significant change in its revenue mobilisation, from GHC1 million cedis to 64 million cedis.
Government has been pursuing a digitisation agenda, which has mainly been pushed by the Vice President. Various initiatives and projects aimed at embracing technology and digital transformation are integral components of this agenda.
Commenting on the development, the Vice President indicated that many challenges associated with the digitisation drive have been dealt with as a result.
“The challenges with ECG initially were that the revenues of ECG were constant and the values were the same. We looked at the architecture of revenue of ECG and we changed it. They were collecting 450 million cedis a month as revenue. We sent in a team to work on their system.
“There were sabotage attempts, such as people sending viruses into the system to destroy our work, but we were resilient and brought in a whole new architecture for ECG. Today, they make over 1 million cedis as revenues monthly. The same happened at the passport office, which was making 1 million cedis to over 65 million cedis.”
Vice President Dr. Mahamudu Bawumia has emphasized the importance of the digitalization efforts he has spearheaded during the tenure of President Nana Addo Dankwa Akufo-Addo’s government.
Speaking at the inaugural Nation Development Conference organized by the Church of Pentecost, which focused on the significance of building moral values to drive Ghana’s development, Dr. Bawumia highlighted that their administration not only advocates for moral values among Ghanaians but has also implemented concrete measures to address unethical behavior.
He specifically cited the successful example of digitalizing the operations of the Electricity Company of Ghana (ECG), which effectively put an end to the misappropriation of state funds within the company.
The digitalization drive played a crucial role in curbing the stealing of funds and promoting transparency in the management of state resources.
“We noticed some very, very interesting piece of data which speaks to the problems of ECG. We look at the data and for a period of four years or so the revenue of ECG was virtually constant. We said this cannot be possible. How can you get more customers and revenue was virtually the same?
“They didn’t even take their time to change the value, so we sent in a team to look at the architecture of revenue collection at ECG and digitalise the process. They were collecting GH¢450 million a month.
“When we sent in the team, there was subrogate, a malware was introduced into the system by people working right there and we then brought in a whole new architecture. And after the completion of this digitalisation process, GH¢450 million a month increased into GH¢1.2 billion every month,” he narrated.
During the inaugural National Development Conference, Vice President Dr. Mahamudu Bawumia highlighted the significant achievements made through digitalization efforts in the Akufo-Addo government. He cited examples such as the Electricity Company of Ghana (ECG) where digitalization effectively curbed misappropriation of state funds. Furthermore, revenue collection agencies, including the Passport Office, saw a remarkable increase in revenue from GH¢1 million to GH¢64 million per year, demonstrating the success of these measures.
The conference, held in collaboration with the Ghana Journalists Association, centered on the theme “Moral Vision and National Development.” Its primary focus was to discuss the necessity of a national moral vision accompanied by a concerted effort for overall national development.
The event was graced by prominent figures, including Vice President Dr. Mahamudu Bawumia, Speaker of Parliament Alban Bagbin, Chief Justice Gertrude Torkornoo, and former Presidents John Agyekum Kufuor and John Dramani Mahama.
Various government officials attended the conference, including Minister for Finance Ken Ofori-Atta, Minister for Chieftaincy and Religious Affairs Stephen Asamoah Boateng, and Chief of Staff Akosua Frema Osei-Opare.
The conference, which commenced on July 27, 2023, was attended by Members of Parliament, including Majority Leader Osei Kyei-Mensah-Bonsu, as well as members of the Council of State. Notably present were also members of the Board of Trustees of the National Cathedral of Ghana, representatives from various churches in Ghana, and representatives from the National Chief Imam.
Vice President, Dr. Mahamudu Bawumia has lauded the positive outcomes of Ghana’s digital transformation, highlighting remarkable increases in annual revenues for key agencies.
Speaking at the National Development Conference themed “Moral Vision and National Development,” Dr. Bawumia emphasized that digitization has significantly curbed corruption.
He revealed that the Electricity Company of Ghana (ECG) saw a substantial surge in annual revenue, rising from 450 million cedis to an impressive 1.2 million cedis, after adopting digital practices.
Similarly, the passport office experienced a remarkable transformation, with its revenue escalating from 1 million cedis to an impressive 64 million cedis.
Dr. Bawumia attributed these success stories to the government’s digitization agenda, which has substantially improved efficiency and transparency within these agencies.
“In times past, it used to be easy to lie about your age and get away with it, particularly in the government sector. At the port, for instance, we have introduced the paperless system, and this came with resistance. Some of the custom officers organized demonstrations against the move, but we were firm on our stance. Today, at the offices of ECG, you can buy your credit without any challenges.”
“The challenges with ECG initially were that the revenues of ECG were constant and the values were the same. We looked at the architecture of revenue of ECG and we changed it. They were collecting 450 million cedis a month as revenue. We sent in a team to work on their system. There were sabotage attempts, such as people sending viruses into the system to destroy our work, but we were resilient and brought in a whole new architecture for ECG. Today, they make over 1 million cedis as revenues monthly. The same happened at the passport office, which was making 1 million cedis to over 65 million cedis,” he added.
He noted that the ECG’s revenue used to remain stagnant despite an increasing customer base, but with the digitization efforts, monthly revenues have soared significantly.
The passport office also witnessed a dramatic revenue boost due to the adoption of digital processes.
Dr. Bawumia mentioned that initially, there were challenges and resistance to the digitization efforts, but the government remained firm in its stance, leading to remarkable results.
“As Ghanaians, we have thrown away our values. Today, our cities are so dirty. When we were children and growing up, we used to wake up early in the morning and sweep our compounds. But today, that is not the case. Today, society is not concerned about how we make money and the manner in which we make them. Greed and theft have taken over our space, and people who are engaged in that are celebrated, yet society is not concerned.”
Former Presidents, John Agyekum Kufuor and John Dramani Mahama also addressed the conference, emphasizing the importance of preserving African values.
Former President Mahama expressed concerns about the erosion of traditional values and the adoption of foreign cultures, urging Ghanaians to uphold essential Ghanaian values in society.
Former President Kufuor emphasized the significance of morality in Ghanaian society and called for its integration into development pursuits, irrespective of backgrounds or ideologies.
Chief Justice Gertrude Torkornoo also stressed the need for justice to prevail in all aspects of Ghanaian life to ensure peaceful coexistence among diverse individuals.
Meanwhile, Chairman of the Church of Pentecost, Apostle Eric Nyamekye, emphasized the urgency of tackling corruption through robust legislation and by fostering a culture of integrity and competence within the nation. He highlighted the need to address corruption comprehensively to achieve lasting progress.
The Electricity Company of Ghana (ECG) in the Eastern Region has made a heartfelt plea to the residents, urging them to establish watchdog committees in their neighborhoods to protect transformers and other equipment from thefts.
The appeal comes in response to a notable increase in transformer thefts within the region, carried out by unidentified individuals.
Within a span of just one month, seven transformers have fallen victim to theft. One such incident involved a 50 kv transformer, installed for streetlights near Koforidua’s Oyoko Roundabout, which was taken away last Tuesday.
Additionally, thieves brought down a transformer at Pampaso No 1 in the Suhum district, opening the tank and making off with valuable copper wires.
On another occasion, an attempt was made on a transformer located at Oboma farms in Kade.
The Public Relations Officer of ECG in the Eastern Region, Emmanuel Halm, disclosed that the thieves recently cut off cables and disconnected panels of a transformer, plunging the entire community into darkness. Fortunately, they managed to escape when alert passersby raised an alarm.
The surge in transformer thefts has become a significant concern for ECG, with a total of four transformers brought down and attempts made to access their tanks during this period. Copper wires have been a common target for these thieves.
In light of these troubling incidents, ECG appeals to the general public for assistance in apprehending these culprits who continue to pose a threat to the electrical infrastructure.
The establishment of community watchdog committees can play a crucial role in protecting the vital equipment and ensuring the well-being of the entire region.
“We have been hit by a worrying trend which is a surge in transformer thefts. We have visited seven electricity-mounted transformers and four transformers have been brought down and the thieves attempted to open the tanks of the transformers, and they often steal the copper wires. Just this Monday, we were hit by another theft near the Kade District
“We are therefore appealing to the general public to help us to apprehend such culprits who come around our transformers.”
Unknown individuals have broken into Aflao Senior High School (SHS), dismantling the electricity transformer and stealing its components.
They also dug out and took away the underground cables connected to the transformer, plunging the school into darkness.
The school’s headmaster, Shadrack Abiuw, recounted the incident during a visit, stating that it occurred about two weeks ago.
Since then, the lack of electricity has severely affected teaching and learning activities.
Abiuw appealed to the Ketu South Municipal Assembly and the Electricity Company of Ghana (ECG) to assist in replacing the stolen transformer to ensure smooth academic operations.
He pointed out that the school has operated for two years without any security personnel, attributing the incident to this lack of security presence. He urged the relevant institutions to send security personnel to protect the school from such occurrences in the future.
The Electricity Company of Ghana (ECG) has identified over 4,000 substandard and unapproved meters during its zero revenue mobilization exercise.
There are concerns regarding the potential involvement of the private sector in supplying meters, as there is a fear of introducing inefficient meters to customers.
Laila Abubakari, ECG’s communications manager, emphasized the possible dangers associated with allowing private individuals to distribute meters.
“Even though we are trying as much as possible to be open to certain solutions regarding procuring and supplying meters, I wouldn’t say that giving that authority to private people to vend meters is the best solution. We have already found over 4,000 foreign meters in the system, and these meters were allowing people to use power without paying.
“We also know about people who have procured meters and discarded them after the meters have accrued a lot of debt on them. We don’t know if we have honest vendors, and by the time we realize, we might be in very big trouble and won’t be able to revert those.”
Laila Abubakari further highlighted the worry that permitting private individuals or companies to distribute meters might result in the introduction of manipulated and tampered meters into the system.
“The new idea of us relinquishing the procurement and supply of meters to private people is one that might be problematic in the future. The thing about meters is that they can be manipulated, so for us, it is better to know the kinds of meters out there and how they can be manipulated, and how we can correct such manipulations.”
The Electricity Company of Ghana (ECG) in the Volta Region has encouraged its customers to utilize the ECG PowerApp for settling all outstanding bills.
This move is aimed at ensuring a stable power supply and sustaining the electricity distribution chain.The company has launched an initiative called “Operation Zero,” which focuses on mass revenue mobilization.
Starting on 11th July and spanning two months, this exercise aims to prompt all electricity consumers to clear any arrears they may have.
In an interview with the media, Ms. Christina Jatoe-Kaleo, the General Manager of ECG Volta Region, revealed that the ECG PowerApp has been updated with new features, such as customer statements, bill viewing, and payment history.
Additionally, users with smart prepaid meters in the Volta Region can now access their consumption history through the app.To ensure the success of Operation Zero, the company has decided to discontinue accepting cash payments at their offices.
Furthermore, field staff will not be authorized to collect cash as part of this initiative.
“Our staff are not accepting cash, so we humbly appeal to all customers to visit Google Play Store or App Store and download or update the ECG PowerApp to view and pay their bills before our revenue officers visit their premises. Customers can also pay and view their bills through the shortcode *226#”, she said.
The General Manager stated that Operation Zero is currently being implemented in all 11 Districts of ECG, spanning both the Volta and Oti Regions.
This exercise stands out from previous ones, as it aims to address two categories of customers: those already within the ECG system and those consuming power but not officially registered with ECG.
By targeting both these customer groups, the Electricity Company of Ghana aims to bring more consumers into the formal system, ensure all electricity users contribute to revenue generation, and ultimately improve the stability of power supply and the overall sustainability of the electricity distribution chain.
This approach seeks to achieve a more comprehensive and effective revenue mobilization effort.
“As part of this exercise, we are also looking at customers who are consuming power but not in the system of ECG. For example, when we get to your house and realize your meter is not in our system or you are consuming power through illegal means, we will capture your details, regularize your supply and give you a flat rate”
According to Ms. Jatoe-Kaleo, the Li 2413 (likely referring to a specific legal provision or regulation) empowers the company to impose additional charges on customers who have outstanding bills for a period of twelve months. However, as part of the Operation Zero exercise, the company has decided to offer a moratorium to its customers.
During this moratorium period, customers who have been using electricity without making payments, as well as those with direct connections, faulty meters, or meters obtained through illegal means such as “Foreign meters,” are encouraged to take advantage of this opportunity. They should visit the ECG Office to regularize their electricity supply within the system.
It’s worth noting that some companies have already faced disconnection due to non-payment of their bills as part of the Operation Zero exercise.
This shows the company’s commitment to enforcing the moratorium and ensuring that customers meet their payment obligations.
“The Zoomlion recycling plant at Dambai and the Youth Employment Agency (YEA) in Dambai have been disconnected for owing 12,514 GH Cedis and 9, 981 Gh Cedis respectively”.
Electricity supply to the Treasure Island Hotel and the Musahamat Banana Farm in Aveyime has been cut off by the Electricity Company of Ghana (ECG).
The action is a part of Operation Zero, the electricity company’s ongoing effort to mobilize income.
The Farm Business, a part of the Tema Region of ECG’s Ada District, owes the energy distributor GH219,184.42, while Treasure Island Hotel owes GH379,775.95; as a result, both of their connections were cut off on Thursday.
ECG on Tuesday, July 11 , began a two-month-long campaign to ensure that all customer of theirs pay outstanding debt.
“The intention is that once customers have consumed electricity, they must be ready to pay for it in a bid not to build debt,” said Sakyiwaa Mensah, ECG PRO for Tema Region.
In another development, the Aveyime Irrigation also got disconnected over a debt of GH₵63,801.22 while the Ada Technical Institute has also been disconnected over their GH₵71,102.11 indebtedness to the electricity distributor.
“The Operation Zero campaign has many of the staff of ECG deployed to the field, visiting customers, ensuring debts are being paid, monitoring meters to ensure their integrity, checking on other ECG installations as well as customer education on ECG going cashless and how to use its mobile app, the Power App,” said Ms. Mensah.
She further added, “there are, however, a lean presence of staff available in all offices, overseeing to customers who may visit the offices for additional services”.
The utility company also recommends that all meters on customers’ properties be made accessible to its staff by both customers and the general public.
Customers and the general public are recommended to use mobile money or debit cards wherever possible to pay ECG since the corporation conducts cashless transactions.
In the Tema Region, the Electricity Company of Ghana (ECG) has taken the decision to disconnect power supply to the Musahamat Banana Farm, Treasure Island, and the Ada Technical Institute due to outstanding debts owed to the company.
The disconnection forms part of ECG’s ongoing revenue mobilization, dubbed “Operation Zero.”
The Musahamat Banana Farm, located in Aveyime, owes the ECG a total of GHC219,184.42, Ms. Sakyiwaa Mensah, Tema Regional Public Relations Officer for the ECG, disclosed this to the Ghana News Agency.
Ms. Mensah said Treasure Island Hotel, on the other hand, owed GHC379,775.95, hence their disconnection.
She said Aveyime Irrigation also got disconnected over a debt of GHC63,801.22 while the Ada Technical Institute also suffered the same over GHC71,102.11 indebtedness to the electricity distributor.
She stated that the Company commenced the two-month operations on Tuesday, July 11, 2023, to ensure that no customer of theirs has an unpaid debt.
“The intention is that once customers have consumed electricity, they must be ready to pay for it in a bid not to build debt.”
The PRO stated that the ‘Operation Zero’ campaign had many of the staff of ECG deployed to the field to visit customers, ensure debts payment, monitor metres to ensure their integrity, check on other ECG installations, and provide customer education on ECG cashless system and how to use its mobile app, the Power App.
She added that “there is, however, a lean presence of staff available in all offices, overseeing customers who may visit the offices for additional services.”
She also advised the customers and the general public to allow their staff access to all metres on their premises.
“The customers and the general public are also advised to ensure that all possible payments are made with mobile money or debit cards to ECG, as the company is doing cashless transactions.”
Five customers, including PrinMoss Pharmacy in Sefwi Asawinso, have been handed over to the police by the Electricity Company of Ghana (ECG) for flouting its rules and regulations.
ECG took this action to ensure payment for services and maintain smooth operations.
The Sefwi Wiawso branch conducted disconnection exercises on July 11, 2023, and discovered the illegal reconnections during a follow-up exercise on Thursday.
Benjamin Quarcoo, the Western Regional Communications Officer for ECG said, “Yesterday, our aim was to verify if customers had any outstanding debts with ECG and disconnect those who owed the company. Today, we returned to ensure that those customers who were disconnected yesterday had not illegally reconnected their power supply.”
“When we came, we realised some of them had reconnected themselves illegal so we had to disconnect them and hand them over to the Asawinso police. We expect the police to process them for court.”
Mr. Quarcoo emphasized that it is crucial for the public to understand that if they are disconnected by ECG due to nonpayment of bills, they are strictly prohibited by law from reconnecting themselves.
He advised the public to adhere to legal procedures and seek proper resolution for any issues related to their electricity supply.
Five customers of the Electricity Company of Ghana (ECG), including PrinMoss Pharmacy in Sefwi Asawinso in the Sefwi Wiawso Municipality of the Western North Region, have been turned over to the police to be investigated and prosecuted for unauthorized electricity reconnection.
The Sefwi Wiawso branch of ECG undertook a disconnection exercise at Asawinso on Tuesday, July 11, 2023 to make sure that all owed meters are turned off.
This was done as part of the company’s efforts to guarantee that consumers pay for the services provided to them for a smooth running of their operations.
Five home users and PrinMoss Pharmacy were discovered to have rejoined again but illegally during a follow-up exercise on Thursday by the firm to verify complete compliance by consumers.
The western regional Communications officer for ECG, Benjamin Quarcoo speaking in an interview with Citi News said: “We were here yesterday to ensure our customers were not owing the ECG and those who owe the company were disconnected. We decided to revisit this place to ensure the customers who were disconnected yesterday had not reconnected themselves illegally.”
“When we came, we realised some of them had reconnected themselves illegal so we had to disconnect them and hand them over to the Asawinso police. We expect the police to process them for court.”
Mr Quarcoo educated the public that should they be disconnected by the ECG for nonpayment of bills, they cannot reconnect themselves on their own accord as it is unlawful.
