TIG Post

Tag: ECG

  • Ashanti Regional Minister threatens to embark on ‘dumsor’ demo

    Ashanti Regional Minister threatens to embark on ‘dumsor’ demo

    Ashanti Regional Minister Simon Osei Mensah has issued a stern warning, threatening to organize a demonstration in his region against the Electricity Company of Ghana (ECG) and Ghana Grid Company (GRIDCo) due to the ongoing erratic power outages.

    Mr. Osei Mensah expressed frustration over the lack of explanations from both ECG and GRIDCo regarding the cause of the outages. He emphasized that he has not received any satisfactory explanation despite efforts to engage with the Ministry of Energy on the matter.

    Speaking on Angel FM in Kumasi, the Regional Minister indicated his readiness to lead the demonstration if necessary, making him potentially the first minister in the country to protest against his own government.

    “The word of caution I’m sounding to the ECG and GRIDCO is that, if I don’t get a satisfactory explanation after listening to the Ministry of Energy with the response I’ll demonstrate against them,” he threatened.

    Despite being a member of the current NPP government, the Minister expressed his strong disapproval of the situation and vowed not to allow ECG and GRIDCo to deprive the people of his region of electricity, especially when other regions are not facing similar challenges.

    “I’m saying this and everybody should put on record, I’ll be the first government appointee, the first Regional Minister to lead a demonstration in this region if they are not able to give a reasonable explanation”, Mr Simon Osei Mensah told Kwame Tanko in his interview.

    “I’ll lead a demonstration in the region and that time nobody should come and stop me”, he added.

  • ECG ordered to find $43m for private power producers every month – Bright Simons claims

     The vice president of IMANI-Africa, Bright Simons, has indicated that in a move to address the financial challenges facing the energy sector government has mandated the Electricity Company of Ghana (ECG) to secure $43 million every month for private power producers.


    In a post on X platform, he revealed that ECG is required to allocate funds for its own operational needs and support other upstream actors, including transmission operators.

    The decision comes amidst growing concerns about the sustainability of the country’s power sector and the need to ensure consistent and reliable electricity supply.

     The government contends that the monthly payment from ECG to private power producers will help stabilize the sector by providing the necessary financial support to these entities.

    Recently, the ECG halted power supply to Parliament House and Job 600, the office complex for Members of Parliament, due to an outstanding debt of GH¢23 million.

    The disconnection was carried out by the National Taskforce on Thursday, February 29, as part of the ongoing “Operation Zero Balance” initiative by the power company task force.

    This initiative aims to recover outstanding debts from various customers.


    Meanwhile, the Member of Parliament for Yapei-Kusawgu constituency, John Jinapor, has attributed the ongoing power cuts in the nation, known as ‘dumsor’, to fuel shortages and the inefficiency of thermal power plants.

    Power outages have persisted in Accra and various parts of the country for a considerable period.

    Mr. Jinapor has called on the authorities responsible for the power sector to release a schedule for planned power outages, enabling Ghanaians to plan their activities accordingly.

    “The minority side has been monitoring the power situation for the past month, and it appears, based on the information available to us, that the power sector is collapsing.

    “Since February 2, there has been persistent and consistent load shedding by the generation companies; indeed, the load shedding is worsening by the day. The day the president was delivering SONA and boasting, there was some load-shedding happening,” Mr Jinapor said in an interview.

    “Today at 12 pm, load shedding will commence again; our investigation indicates that some of our thermal plants are down, and there is a lack of fuel causing the load shedding. The handlers of the power sector should do the honourable thing by informing the people of Ghana so they can plan ahead of time.”

  • Common sense should tell you to provide us ‘dumsor’ timetable with all these power outages – IES tells ECG

    Common sense should tell you to provide us ‘dumsor’ timetable with all these power outages – IES tells ECG

    The Institute for Energy Security (IES) has emphasized the need for the government, through the Electricity Company of Ghana (ECG), to provide a timetable for the ongoing power outages across the nation.

    The call comes as many parts of Accra and other regions have been experiencing power cuts for days without prior notice from ECG or GridCo.

    Speaking on Morning Starr with Francis Abban, Executive Director of IES, Nana Amusi, stated that providing a timetable to the public for the power outages should be a priority for the government.

    “It is just fair and common sense to think the same way that you give a table out so that people can plan their lives and guide people as to when to expect power and when not to expect power. So that they can plan their businesses and daily lives and it has been the tradition,” Nana Amusi stated.

    He explained that the Electricity Company of Ghana (ECG) and the Northern Electricity Distribution Company (NEDCo) have not released a timetable for the power outages because the ruling New Patriotic Party (NPP) claims to have resolved the issue of ‘dumsor,’ or power outages.

    “But in the last few weeks, GridCo in particular has not told us what is causing them not to have enough power in order to transmit to ECG and NEDCo. ECG and NEDCo are not willing to put out any time table because a government claim that ‘I have dealt with dumsor,” IES Executive Director indicated.

  • “Power sector is collapsing”; release ‘dumsor’ timetable – Jinapor

    “Power sector is collapsing”; release ‘dumsor’ timetable – Jinapor

    Member of Parliament for Yapei-Kusawgu constituency, John Jinapor has urged the authorities responsible for the power sector to release a schedule for power outages so that Ghanaians can plan accordingly.

    He attributed the current power cuts in the country to fuel shortages and the inefficiency of thermal power plants.

    Speaking in an interview, Mr Jinapor said, “The minority side has been monitoring the power situation for the past month, and it appears, based on the information available to us, that the power sector is collapsing.

    “Since February 2, there has been persistent and consistent load shedding by the generation companies; indeed, the load shedding is worsening by the day. The day the president was delivering SONA and boasting, there was some load-shedding happening.”

    “Today at 12 pm, load shedding will commence again; our investigation indicates that some of our thermal plants are down, and there is a lack of fuel causing the load shedding. The handlers of the power sector should do the honourable thing by informing the people of Ghana so they can plan ahead of time.”

    Deputy Energy Minister-designate Collins Adomako-Mensah has promised that the current power outages, popularly known as ‘dumsor’, will be resolved within the next two weeks.

    “I admit that for the past two or three weeks, there have been some power outages, but it is interesting that the two-week power outages are causing the Minority to have a press conference. I am yet to fully settle into the [Energy] Ministry, but the little interaction I have had with the officers in the Ministry before my vetting is that this should be taken care of in the next two weeks,” Collins Adomako-Mensah said in the interview.

  • ECG disconnects power to parts of Parliament over GHC23m debt

    ECG disconnects power to parts of Parliament over GHC23m debt

    The Electricity Company of Ghana (ECG) has halted power supply to Ghana’s Parliament House and Job 600, the office complex for Members of Parliament, due to an outstanding debt of GH¢23 million.

    The disconnection was carried out by the National Taskforce on Thursday, February 29, as part of the ongoing “Operation Zero Balance” initiative by the Electricity Company of Ghana (ECG) task force.

    This initiative aims to recover outstanding debts from various customers.

    Efforts to collect the debt from the parliamentary facilities had been unsuccessful, leading to the disconnection. The disconnection highlights the challenges faced by the ECG in recovering debts and ensuring sustainable electricity supply in Ghana.

    Meanwhile, the country is also experiencing power cuts in parts of Ghana, including the capital city, Accra. Nana Amoasi IV, the Executive Director of the Institute for Energy Security (IES), has warned that these power cuts may continue unless immediate action is taken to address challenges related to installed capacity and fuel supply in the power sector.

    The ECG has not provided a clear explanation for the power outages or issued a load shedding timetable, causing disruptions in daily life for many residents.

  • Nsawam: Man electrocuted while attempting to steal ECG cables

    Nsawam: Man electrocuted while attempting to steal ECG cables

    An unidentified man, believed to be in his 30s, was discovered deceased by the Nsawam District Police.

    His decomposing body was found beneath a high-tension pole in the bush at ‘Combined Farm’ near Dobro, close to Nsawam in the Eastern Region.

    It is suspected that he was electrocuted while trying to steal a copper cable connected to lightning arrestors. A pair of pliers was discovered near the body.

    The police were alerted to the presence of the decomposing body by a security guard and proceeded to the scene to take control of it. The man’s body has been taken to the Police Hospital for preservation and autopsy.

    Mr. Emmanuel Akinie, the Accra West Regional General Manager of the Electricity Company of Ghana (ECG), cautioned customers against tampering with electricity installations without proper authorization in a news briefing.

    “In recent times, we have recorded incidents of theft and destruction of some of our equipment. Beyond the huge cost the company bears to replace such stolen or vandalised equipment, it also poses danger to properties, and lives of these criminals,” he said.

    Mr. Akinie advised everyone to be vigilant and report any suspicious activity around ECG’s installations to the nearest ECG office or to the police.

  • Stop contacting MoMo vendors to access our services – ECG warns customers

    Stop contacting MoMo vendors to access our services – ECG warns customers

    The Electricity Company of Ghana (ECG) has issued a warning to customers, advising them against making payments to specific mobile money accounts falsely claiming association with ECG services.

    ECG management disclosed that certain individuals have been reaching out to customers, requesting payments to a designated MoMo number under the guise of facilitating access to ECG services.

    In response to this issue, ECG released a disclaimer on Thursday, February 22, 2024, urging customers to disregard such calls.

    The organization emphasized that it does not require payments for its services through phone transactions.

    “The attention of the Electricity Company Ghana (ECG) has been drawn to activities of fraudsters who call ECG customers in the name of ECG to make payments to certain mobile money accounts to access

    “Customers should please note that ECG does not demand payments for services through phone calls. Customers are strongly advised,” parts of the disclaimer added.


    ECG explicitly cautioned customers against responding to these solicitations and strongly recommended making payments exclusively through the official ECG Power app or the provided short code.

    Concurrently, ECG management is actively addressing the situation and encourages customers to report any such incidents to the nearest security agency or ECG office for appropriate action.

    Attached is the full statement

  • ECG grapples with mounting debts, looming disconnections, impacting finance ministry

    ECG grapples with mounting debts, looming disconnections, impacting finance ministry

    The Ministry of Finance has an outstanding electricity debt of GH¢1 million that has accrued over ten months, which could result in its disconnection from the national grid.

    The Electric Company of Ghana (ECG) is grappling with a mounting issue as it seeks to address a significant debt owed by the Ministry of Finance, totaling GH¢1,025,918.

    To resolve the matter and underscore the importance of timely bill payments, ECG plans to engage with Finance Minister Dr. Amin Adam.

    The ministry’s failure to settle electricity bills over the past ten months has exacerbated the situation, straining ECG’s operational capabilities and impacting its ability to meet the demands of power producers.

    In response to the mounting debt, ECG has intensified its debt collection efforts, leading to the disconnection of numerous private and public entities from the national grid. One notable case occurred on Monday, February 19, 2024, when Accra Academy Senior High School experienced a sudden power outage due to outstanding debts.

    The abrupt disconnection plunged the esteemed educational institution into chaos, disrupting both academic and residential activities. Teachers and students faced significant challenges amid the blackout, with no immediate resolution in sight.

    However, after settling approximately GH¢500,000 in post-paid bills dating back to July 2023, power has been restored to Accra Academy SHS, offering a temporary reprieve from the crisis.

  • Ministry of Finance owes ECG over GHC1m debt

    Ministry of Finance owes ECG over GHC1m debt

    The Ministry of Finance is facing disconnection from the national grid due to an outstanding electricity debt of GHc1 million.

    Despite consuming power for the past ten months, the ministry has not paid its monthly bills, resulting in an accumulated debt of GHc1,025,918.00.

    In addition to this, the ministry has also failed to release funds to various municipal and district assemblies to settle their electricity debts.

    Sources within the Electricity Company of Ghana (ECG) indicate that the issue needs to be addressed promptly, leading to the decision to disconnect the finance ministry to send a clear message to authorities.

    It has been reported that a team from the ECG will engage with the Minister for Finance, Dr. Amin Adam, to discuss the outstanding debt and reach a resolution.

    Furthermore, the ECG is pursuing Ghana’s Parliament over a debt of GHc23 million. The ECG national task force has warned that parliament will be disconnected from the power grid if the debt is not settled promptly.

  • Senior High Schools owe us a tune of GHC45M – ECG

    Senior High Schools owe us a tune of GHC45M – ECG

    Managing Director of the Electricity Company of Ghana (ECG), Samuel Dubik Mahama, has disclosed that Senior High Schools across the country owe the company over GH₵45 million collectively.

    He explained that the recent disconnection of Accra Academy was part of a larger nationwide effort to recover outstanding debts.

    Mr. Dubik Mahama expressed concern about the increasing debt from various customers, highlighting the importance of taking prompt action to address the issue.

    “Currently, the schools’ bill is pushing towards almost GHC45m in arrears,” Mr Dubik Mahama told TV3 in an interview, adding “Across the nation, put everything together we should be in the region of GH₵2.5bn debt based on debt stock that I am seeing.”

    Mr. Dubik Mahama apologized for any inconvenience caused and assured that the disconnection at Accra Academy was not the primary objective of the company.

    “For Accra Academy and co, I am sorry for what happened yesterday, I know it was a traumatizing experience. That was not the main aim of the company. I had a conversation with the Director General of the Ghana Education Service, and he has promised to have a meeting with me before the end of this week, so we can find a long-lasting solution to these issues and how to treat them going forward,” Mr Mahama stated.

    On Tuesday, February 21, the Electricity Company of Ghana (ECG) disclosed that Accra Academy Senior High School was disconnected from the power grid due to an outstanding debt of GH¢400,000.

    Paul Agraga, the head of prosecution at ECG, explained in an interview on the Citi Breakfast Show that the disconnection is part of an ongoing initiative to recover outstanding payments owed to the company.

    “Normally, we have a team that goes around once a while to inform our customers of their debts so they do not accumulate and so if you take Accra Academy for example, they owe in excess of GH¢400,000 to the ECG.”

  • Parliament to face total blackout over GHC23M ECG debt

    Parliament to face total blackout over GHC23M ECG debt

    The Electricity Company of Ghana (ECG) is contemplating disconnecting power supply to the Parliament of Ghana on Wednesday, February 21, over an unpaid debt exceeding GH₵23 million.

    This action is part of the ongoing “Operation Zero Balance” initiative aimed at recovering outstanding debts from various customers.

    The inclusion of Parliament in the disconnection targets has raised concerns given its crucial role in national governance.

    Sources indicate that the accumulated debt poses a significant challenge for ECG’s operations and impairs its ability to meet the demands of power producers.

    This potential move comes after a similar disconnection at Accra Academy Senior High School on February 19th, where power was cut due to an outstanding debt of GH¢400,000.

  • ECG threatens to cut power supply to parliament over GHS23m debt

    ECG threatens to cut power supply to parliament over GHS23m debt

    The Electricity Company of Ghana (ECG) is contemplating the suspension of power supply to the Parliament on Wednesday, February 21, citing an outstanding debt exceeding GH₵23 million.

    This prospective action is aligned with the ongoing “Operation Zero Balance” initiative, aimed at recovering unpaid debts from various customers. The decision to include Parliament in the disconnection targets has raised concerns, given its pivotal role in national governance.

    Sources suggest that the accumulated debt poses a substantial challenge to ECG’s operations, affecting its capacity to meet the demands of power producers.

    This potential move follows a recent disconnection at Accra Academy Senior High School on February 19 2024, where power was severed due to an outstanding debt of GH¢400,000.

  • Accra Academy owes us over GHS400,000 – ECG

    Accra Academy owes us over GHS400,000 – ECG

    Accra Academy was disconnected from the power grid by the Electricity Company of Ghana (ECG) due to an outstanding debt of GH¢400,000, according to ECG officials.

    The disconnection, which led to a campus-wide power outage on Monday, February 19, also affected some on-campus teachers.

    A teacher, speaking anonymously, clarified that the school is not directly responsible for settling the debt and that they are unaware of the specific amount owed to the power distribution company.

    Paul Agraga, the head of prosecution at ECG, explained in an interview with Bernard Avle on the Citi Breakfast Show on Citi FM that the disconnection was part of an ongoing initiative to recover outstanding payments owed to the company.

    “Normally, we have a team that goes around once a while to inform our customers of their debts so they do not accumulate and so if you take Accra Academy for example, they owe in excess of GH¢400,000 to the ECG.”

    He further explained and dismissed allegations that the ECG is deliberately targeting the school. He stressed that the company also owes its partners, which it has to pay, indicating that the disconnection was part of the company’s broader efforts to manage its finances and recover outstanding debts.

    “We did not specifically target Accra Academy, it is an ongoing operation we are conducting, and a number of homes, businesses, and institutions have also suffered the same fate.

    “The no-free consumption does not discriminate at all and once you owe, you will be disconnected. It does not matter whether it is Parliament or a security service because we also owe people that we have to pay.”

  • You will stay in darkness unless you pay 50% of what you owe us – ECG to Accra Academy

    You will stay in darkness unless you pay 50% of what you owe us – ECG to Accra Academy

    The Electricity Company of Ghana (ECG) has noted that Accra Academy will remain disconnected until it meets certain conditions in line with the company’s revenue collection efforts.

    ECG’s External Communications Manager, Laila Abubakari, while engaging the media, noted that one of these conditions is the settlement of at least 50% of the outstanding bills by the school authorities.

    Another solution she floated would be that “someone has to guarantee for them” that “payment will be made “within the shortest possible time.”

     “The problem ECG finds itself in is consistent debt. And every month, our debt profile is different. So we have to be more aggressive because we have bills to pay.

    “We have issues so we have to be less compassionate, unfortunately,” she said.

    Accra Academy reportedly owes around GHS500,000 in post-paid electricity bills dating back to July 2023.

    The company explained that it was compelled to disconnect Accra Academy from the national grid on Monday due to unpaid electricity bills.

    This resulted in a total blackout on the senior high school’s campus, forcing students to resort to torchlights for studying.

    The disconnection sparked concerns among guardians and stakeholders, highlighting broader issues regarding utility payments in second-cycle institutions nationwide.

    Meanwhile, a staff member of the school expressed concern about why pre-paid users were also disconnected if the issue was about arrears.

    However, Mrs. Abubakari explained that this was a strange development and that ECG would investigate how it occurred.

  • ECG cuts off power to Accra Sports Stadium over GHC 400k debt

    ECG cuts off power to Accra Sports Stadium over GHC 400k debt

    Electricity Company of Ghana (ECG) has cut off power to the Accra Sports Stadium due to an outstanding debt of GH¢400,000 owed to the country’s power distributor.

    The disconnection took place on Monday evening as workers strived to prepare the facility for hosting Friday’s Paris 2024 Olympic football qualifier match between Zambia’s women’s national team and Ghana’s Black Queens.

    This is not the first time ECG has disconnected power to the stadium over unpaid debts. In March 2022, the National Task Force of ECG disconnected power supply to the stadium due to a debt amounting to GH¢508,000.00.

    Similarly, other facilities managed by the National Sports Authority (NSA) have faced similar situations in the past.

    In April 2023, the Northern Electricity Distribution Company (NEDCo) also disconnected power supply to the Aliu Mahama Stadium in Tamale due to an outstanding debt of GH¢466,000.

    In addition to hosting Friday’s crucial Olympic qualifier, the Accra Sports Stadium is scheduled to host all of the men’s football matches at the 2023 African Games starting on March 8.

    The facility will also serve as the venue for two other events: sambo and wrestling.

  • Beware of MoMo fraudsters – ECG warns customers

    Beware of MoMo fraudsters – ECG warns customers

    The Electricity Company of Ghana (ECG) has advised its customers to conduct transactions only through its official channels, such as the PowerApp, shortcode *226#, and its offices.

    This warning comes in response to an increase in complaints from customers receiving calls from unknown numbers asking them to deposit money into ECG bank or Mobile Money accounts for services like meter replacement, installation, or debt cancellation.

    Ms. Christina Jatoe-Kaleo, the Volta Regional General Manager of ECG, clarified that ECG does not operate a Mobile Money account.

    She urged customers not to engage with individuals asking them to send money to ECG mobile money accounts for service access, as these are fraudulent activities perpetrated through social media and phone calls.

    “They reach out to customers via social media or phone calls and ask them to make payments to certain numbers or bank accounts for their meters to be installed or replaced. In some instances, they claim it’s installation fee and end up impersonating ECG officials like the District Manager, Accountant, or Technical Officer”, she explained.

    Ms. Jatoe-Kaleo further indicated that “with the introduction of the ECG cashless and paperless systems, customers are to initiate transactions or access our services through the ECG PowerApp or shortcode *226#.

    These systems allow customers to access ECG services and control their payments without any MoMo charge or E-levy, so customers should not fall prey to fraudsters.”

    She assured that her outfit is collaborating with security agencies to track down and apprehend these fraudsters.

    “Just last week, some fraudsters issued a fake press release to the GRA Customs Training Academy at Kpetoe and later told them to pay GhC1,140 as an installation fee for three meters to the MoMo number 0508058638. However, the officials of the training academy reported the incident to our office which we later forwarded to the security agencies”, she said.

    Ms. Jatoe-Kaleo added that attempted fraud incidents have been reported in Ho, Kpando, Hohoe, Denu, and Sogakope Districts and that “some of the numbers used for such fraudulent activities include 0531807230, 0508790801,0543803302 and 0532752541.”

    She appealed to customers to refrain from engaging with middlemen and to remain vigilant for fraudulent activities by scammers. She urged customers to report any such incidents to the nearest police station or ECG office.

    Ms. Jatoe-Kaleo appealed to the public to help protect ECG poles against bush fires and transformers from people who vandalize them “to steal valuable components since these activities can lead to prolonged outages which will affect both ECG and its customers”.

  • Accra Academy students study with torches, candles after disconnection from national grid

    Accra Academy students study with torches, candles after disconnection from national grid

    Accra Academy Senior High School finds itself shrouded in darkness as the Electricity Company of Ghana (ECG) enforces a power cut due to unpaid bills.

    The campus, devoid of light, was reported to be reliant on torches for studying as of 08:40 pm on Monday, February 19, as confirmed by a visiting media practitioner.

    An unnamed teacher, speaking to Accra-based Citi News, expressed grave concern, labeling the situation as unprecedented in their teaching tenure.

    The teacher recounted learning from a colleague about the arrival of ECG officials at the school to disconnect the electricity supply over outstanding debts. Even teachers, utilizing prepaid meters, were not spared from the power outage.

    Despite pleas and negotiation attempts, the ECG officials, purportedly from the head office, remained resolute in their decision to cut off power.

    The teacher voiced apprehension regarding student safety and the potential adverse effects on teaching and learning, urging the Electricity Company to reinstate the school’s power supply.

    Reflecting on the distressing situation, the teacher lamented, “Today is the saddest day in my life as a teacher with over 31 years of experience. I have never witnessed anything like this before. We received a call that ECG officials were on campus to disconnect the school due to some indebtedness. What pains me is that the teachers staying on campus, who use prepaid meters, have also been disconnected. Currently, we have about 3,000 students in school, and this is the situation we find ourselves in. If something happens to any of the students, who will be held responsible?”

    “We called the officials, and they insisted that they were following orders from above to disconnect us due to the amount we owe. We don’t even know the exact amount, and we are not the ones supposed to pay it. Despite our efforts to prevent this situation, they never listened. I appeal to the ECG leaders to consider the students. I urge them to come back and take the necessary steps.”

  • ECG disconnects Accra Academy from national grid over unpaid arrears

    ECG disconnects Accra Academy from national grid over unpaid arrears

    Accra Academy Senior High School (SHS) is currently experiencing a power outage due to the Electricity Company of Ghana (ECG) disconnecting its electricity supply over unpaid arrears.

    The entire campus has been plunged into darkness, forcing students to rely on torchlights for studying.

    An unnamed teacher expressed serious concern, calling the situation unprecedented in his teaching career. He learned from a colleague about the arrival of ECG officials to disconnect the power owing to outstanding debts.

    Even teachers using prepaid meters had their power supply cut off.

    Despite pleas and attempts at negotiation, the ECG officials, claiming to be from the head office, remained firm in their decision to disconnect the power.

    The teacher highlighted worries about students’ safety and the impact on teaching and learning, appealing to the Electricity Company to restore the school’s power supply.

    Reflecting on the distressing situation, the teacher lamented, “Today is the saddest day in my life as a teacher with over 31 years of experience. I have never witnessed anything like this before. We received a call that ECG officials were on campus to disconnect the school due to some indebtedness. What pains me is that the teachers staying on campus, who use prepaid meters, have also been disconnected. Currently, we have about 3,000 students in school, and this is the situation we find ourselves in. If something happens to any of the students, who will be held responsible?”

    “We called the officials, and they insisted that they were following orders from above to disconnect us due to the amount we owe. We don’t even know the exact amount, and we are not the ones supposed to pay it. Despite our efforts to prevent this situation, they never listened. I appeal to the ECG leaders to consider the students. I urge them to come back and take the necessary steps.”

  • ECG, GRIDCo summoned over dumsor in Ashanti Region 

    ECG, GRIDCo summoned over dumsor in Ashanti Region 

    Authorities of the Electricity Company of Ghana (ECG) and Ghana Grid Company (GRIDCo) in the Ashanti region have been summoned by the regional minister for an emergency meeting. 

    Mr Simon Osei-Mensah who is also the Regional Security Council (RESEC) Chairman is seeking to hold this meeting with the power supply agencies to ascertain the cause and also find solutions to recent intermittent power supply in the area.  

    Some communities in the Ashanti region are grappling with incessant power cuts,popularly known as ‘dumsor.’ 

    Several communities are without electricity for 12-24 hours without any official communications from the power producers and its distribution partners in the region.

    Last week, an unstable power situation in the Ashanti region dominated radio and television discussions in the region, compelling the regional minister to step in today.

    Ashanti regional minister, Simon Osei-Mensah while confirming the scheduled meeting described the development in the region as unfortunate and therefore the need for the official meeting with managers of the ECG and GRIDCo.

    “Yes, I’m meeting them at 10am today about the inability of the power supply in Kumasi, for that matter the Ashanti region in general. The situation is not the best and we must work things out to perfect it. I will speak to you after the meeting,” he said.

  • VIDEO: ECG high tension pole at Pra Junction burns

    VIDEO: ECG high tension pole at Pra Junction burns

    On Saturday, February 10, 2024, a dramatic firefighting operation unfolded in the Asante Akim South Municipality as the Konongo-Odumasi Fire Station responded promptly to a distress call reporting a fire outbreak at Pra Junction.

    Under the leadership of StnO II Odjer Jonathan, the firefighting crew arrived swiftly at the scene to find wooden beams ablaze near an Electricity Company Ghana (ECG) high tension pole.

    Despite the intensity of the flames, the skilled firefighters launched an aggressive attack, successfully extinguishing the fire and preserving essential infrastructure, including the ECG high tension pole and a portion of the wooden beams.

    While the cause of the fire remains unclear, investigations are underway to determine its origin.

  • Organised Labour’s electricity VAT demo to come off despite suspension of tax measure

    Organised Labour’s electricity VAT demo to come off despite suspension of tax measure

    In spite of the Ministry of Finance’s order to suspend the contentious 15 percent Value Added Tax (VAT) on electricity, the Greater Accra Regional branch of the Organised Labour of the Trades Union Congress (TUC) remains resolute in its decision to proceed with its planned protest.

    Issued on February 7, 2024, the Ministry of Finance directed the Electricity Company of Ghana (ECG) and the Northern Electricity Distribution Company (NEDCO) to pause the implementation of the new tax policy until discussions with stakeholders, including Organised Labour, have been conducted.

    However, the labour unions have expressed dissatisfaction with this directive, insisting on a complete repeal of the tax.

    A representative from the regional metro council of labour, Patrick Binyemi, outlined their plans for a nationwide demonstration during a press conference held in Accra on February 13.

    “We will embark on a never-happened demonstration. This is scheduled for next week Tuesday, the 13th of February 2024. By this, we are calling on all organised labour members all over the Greater Accra region to be ready and prepared for this demonstration

    “On Tuesday at 6:30 am we are all gathering at the Obra Spot, Circle where we will proceed through the Kojo Thompson road to the Farisco traffic light. We will take a left to the TUC traffic light then a right to the polo grounds along the Professor John Evans Atta Mills highway, that is the high street and we will end at Independence Square or the Black Stars Square. Please let us take note,” he stated.

    The protest is set to involve various activities, with one significant action being the suspension of commercial vehicle operations on the day of the demonstration.

  • Govt backs down on 15% VAT on electricity after public outcry

    Govt backs down on 15% VAT on electricity after public outcry

    Government in response to mounting pressure, has opted to defer the intended enforcement of a 15 percent Value Added Tax (VAT) on the local consumption of electricity.

    A press release from the Ministry of Finance, dated Wednesday, February 7, conveyed the directive instructing both the Electricity Company of Ghana and the Northern Electricity Distribution Company to halt the imposition of the levy.

    The statement read, “On behalf of the Government, MoF would like to inform ECG and NEDCO to suspend the implementation of the VAT directive pending further engagement with key stakeholders, including Organised Labour.”

    “The Ministry expects that these engagements will birth innovative, robust, and inclusive approaches to bridging the existing fiscal gap while bolstering economic resilience.”

    In the wake of this development, Organised Labour, which had threatened a nationwide protest against the VAT implementation, maintained its stance that only a complete withdrawal of the tax would prevent the planned demonstration scheduled for next Tuesday, February 13.

  • ECG/VRA reportedly issuing bills to victims of Akosombo dam spillage despite no electricity usage

    ECG/VRA reportedly issuing bills to victims of Akosombo dam spillage despite no electricity usage

    Residents of Mepe in the Volta region are reportedly grappling with an unexpected burden in the aftermath of the Akosombo dam spillage that destroyed their livelihoods.

    According to reports emerging from the area, residents are being issued electricity bills for homes left uninhabited due to the disaster.

    Despite the flooding rendering many homes inaccessible and meters submerged, the Electricity Company of Ghana (ECG) in collaboration with the Volta River Authority (VRA) is reportedly issuing bills to affected residents, demanding payment for electricity usage even when none has occurred.

    One resident, who reported the incident on social media, expressed frustration over the situation, stating, “Since this incident occurred till now, some of us have not gained access to our homes again. And this household, both the meter was all drowned in the water and since then till today that I’m talking to you, no one is staying in this house.”

    https://twitter.com/ddhellali/status/1754796935003660707?s=46

    The resident further explained that despite the meters being submerged and rendered inoperative, ECG and VRA have managed to read the meters and billed them for an amount totaling GHs 2,325.98.

    “This months’ bill arrived, meanwhile, the meter is spoiled and nobody is in the house, but they managed to bring this bill to us,” lamented the resident, highlighting the absurdity of the situation.

  • ECG warns customers to avoid deceitful payment authorization prompts on their phones

    ECG warns customers to avoid deceitful payment authorization prompts on their phones

    Electricity Company of Ghana (ECG) has issued a warning to the public regarding unauthorised payment authorization prompts appearing on their phones.

    These prompts, which may appear randomly, falsely claim that customers owe a debt to ECG and request payment authorization.

    During an interview on Peace FM’s Kokrokoo morning show with Kwame Sefa Kaye on January 5, 2024, the Managing Director of the Electricity Company of Ghana, Mr Samuel Dubik Mahama, called on the vigilance of the general public against some fraudulent persons who have ‘adopted’ MTN services to defraud innocent customers.

    “I urge the general public to remain vigilant, as fraudulent individuals have been exploiting MTN services to send unauthorised payment authorization prompts to people’s phones, falsely claiming to settle debts owed to ECG.

    It’s crucial to note that this is not how ECG operates, and we do not engage in such practices. Please stay alert, as some individuals have already fallen victim to these schemes and suffered as a result”, he said while addressing the grievances of some listeners as Sefa Kaye read it out to him.

    The only reason you should approve such prompts on your phone is when you initiate such a payment process on your phone, Mr Mahama added.

  • Focus on paying electricity bills before and after Akosombo dam spillage – ECG tells victims

    Focus on paying electricity bills before and after Akosombo dam spillage – ECG tells victims

    Spokesperson for the Electricity Company of Ghana (ECG) for the Tema region, Sakyiwaa Mensah, has entreated its customers affected by the Akosombo dam spillage to focus on bills for power consumed before and after the flooding period.

    Concerns have been raised about customers receiving electricity bills covering the flood period, even when they were not occupying their homes. ECG advises

    Sakyiwaa Mensah revealed ongoing collaboration with community leaders to compile a list of flooded homes and assess the impact. However, management is yet to decide on bills generated during the flooding period for affected customers.

    Ms. Sakyiwaa clarified that current bills may still include the flooding period due to the cyclical nature of bill production. If customers had outstanding balances before the flood, it is considered legitimate consumption for which payment is required.

    Meanwhile, the Electricity Company of Ghana (ECG) has advised customers affected by power disruptions caused by the Akosombo Dam spillage to have their premises assessed and certified by Certified Electrical Wiring Personnel (CEWP) and Energy Commission of Ghana-accredited inspectors.

    Despite the general restoration of power, some communities have reported ongoing outages due to internal wiring issues caused by floodwater damage. To address this, ECG emphasizes the need for affected customers to engage qualified inspectors to assess and certify their premises, as the extent of damage remains uncertain.

    Reports from these inspectors will be used as the basis for restoring power supply to affected customers.

    “It has come to our notice that some customers in areas that were affected by the Akosombo Dam spillage are complaining of receiving bills from the Electricity Company of Ghana even though they were not in their residences at the time. It is worth noting that ECG bills come with levies and service charges even when the actual consumption of electricity is not happening.

    “However, the management of ECG is yet to take a decision on this and in due course, it will be communicated to all affected customers. But it is worthy to note that if a customer was owing ECG before the incidence of the flood, that debt should be paid.”

    She added, “We have restored power to the areas affected however there are some individual homes that still do not have supply. Now this is because the water went into some of their pipes affecting their wiring so we are not sure of the integrity of these installations.

    “Now we are advising the customers to please contact Energy Certified Electricians to check on the integrity of these installations in their homes.”

  • Have your homes assessed by Energy Commission inspectors – ECG tells Akosombo dam spillage victims

    Have your homes assessed by Energy Commission inspectors – ECG tells Akosombo dam spillage victims

    The Electricity Company of Ghana (ECG) has advised customers affected by power disruptions caused by the Akosombo Dam spillage to have their premises assessed and certified by Certified Electrical Wiring Personnel (CEWP) and Energy Commission of Ghana-accredited inspectors.

    Despite the general restoration of power, some communities have reported ongoing outages due to internal wiring issues caused by floodwater damage. To address this, ECG emphasizes the need for affected customers to engage qualified inspectors to assess and certify their premises, as the extent of damage remains uncertain.

    Reports from these inspectors will be used as the basis for restoring power supply to affected customers.

    “It has come to our notice that some customers in areas that were affected by the Akosombo Dam spillage are complaining of receiving bills from the Electricity Company of Ghana even though they were not in their residences at the time. It is worth noting that ECG bills come with levies and service charges even when the actual consumption of electricity is not happening.

    “However, the management of ECG is yet to take a decision on this and in due course, it will be communicated to all affected customers. But it is worthy to note that if a customer was owing ECG before the incidence of the flood, that debt should be paid.”

    She added, “We have restored power to the areas affected however there are some individual homes that still do not have supply. Now this is because the water went into some of their pipes affecting their wiring so we are not sure of the integrity of these installations.

    “Now we are advising the customers to please contact Energy Certified Electricians to check on the integrity of these installations in their homes.”

    Additionally, concerns have been raised about customers receiving electricity bills covering the flood period, even when they were not occupying their homes. ECG advises affected customers to focus on bills for power consumed before and after the flooding period.

    Sakyiwaa Mensah, the spokesperson for the Tema region, revealed ongoing collaboration with community leaders to compile a list of flooded homes and assess the impact. However, management is yet to decide on bills generated during the flooding period for affected customers.

    Ms. Sakyiwaa clarified that current bills may still include the flooding period due to the cyclical nature of bill production. If customers had outstanding balances before the flood, it is considered legitimate consumption for which payment is required.

  • ECG transformer, copper windings stolen in Nsawam-Adoagyiri

    ECG transformer, copper windings stolen in Nsawam-Adoagyiri

    Unidentified individuals targeted and vandalised a 200kVA transformer belonging to the Electricity Company of Ghana Ltd (ECG) in Nsawam Adoagyiri, leaving the community of Nkumkrom shrouded in darkness.

    The incident, which occurred in the early hours of Friday, February 2, 2024, has sparked outrage and concern among residents and ECG officials alike.

    According to a statement issued by ECG, the perpetrators dismantled and stole copper windings from the transformer, rendering it inoperable. The transformer, which served as a vital source of electricity for the residents of Nkumkrom, was forcefully pushed down from its pole mount, exacerbating the impact of the theft and leaving the entire community without power.

    The estimated cost of the 200kVA transformer is valued at GhS 80,000.00, a significant financial loss for ECG and a devastating blow to the affected community. Emmanuel Ankrah, the Acting General Manager of the Accra West Region, expressed dismay over the incident, emphasizing the importance of community vigilance and cooperation in safeguarding ECG installations.

    “All electrical equipment we have installed in communities are for the benefit of the community, and so we all have to show greater care so that a few miscreants do not deny us of the benefits of these investments,” Ankrah stated.

    The theft of copper windings from transformers is not a new phenomenon in Ghana, with similar incidents reported in various parts of the country in recent years. These thefts not only disrupt essential services but also pose significant safety risks to both the perpetrators and the community at large.

    ECG has swiftly reported the incident to the Police, and investigations are currently underway to apprehend the culprits responsible for this act of sabotage. Meanwhile, efforts are being made to restore electricity to Nkumkrom and mitigate the impact of the outage on residents.

    As the investigation progresses, ECG and local authorities are urging residents to remain vigilant and report any suspicious activities around ECG installations. The incident serves as a stark reminder of the importance of community cooperation in safeguarding vital infrastructure and ensuring the uninterrupted delivery of essential services to all Ghanaian communities.

  • ECG to tackle over-billing issues by visiting homes to read meters

    ECG to tackle over-billing issues by visiting homes to read meters

    The Electricity Company of Ghana (ECG) is set to implement a spot-billing system to tackle challenges related to over-billing caused by non-reading of customers’ bills, leading to inaccurate estimations.

    As per a press statement dated February 2, 2024, ECG outlined that the initiative involves the introduction of a new reading meter, capable of capturing customers’ electricity consumption and seamlessly integrating it into the central ECG database.

    This system aims to facilitate instantaneous billing, preventing errors and over payments.

    ECG reassured all customers that this approach will effectively address issues related to over billing and inaccurate bill estimations.

    Customers are encouraged to collaborate with this initiative to ensure the efficacy of the new system.

  • ECG goes after consumers who are not paying their bills

    ECG goes after consumers who are not paying their bills

    The Electricity Company of Ghana (ECG) is set to commence the ‘No Free Consumption’ operation on Thursday, February 1, targeting customers and electricity users who are consuming power without payment.

    The initiative involves ECG field teams updating customer details, including phone numbers and GPS addresses, collecting arrears, and disconnecting services for non-payment.

    This enforcement, effective today, will run until Thursday, February 15, 2024.

    The External Relations Officer of ECG, Laila Abubakar, issued a warning of possible prosecution for customers engaging in this unauthorized consumption.

    “We have done targeted mapping of where these pay points are. And we are going to use the next two weeks to fish out these people who are using electricity without paying anything to us.

    “We found them last year and tried to regularise them and they have gone back to their old ways. We now have a new directorate which is the prosecution directorate which is going to take on a lot of companies and individuals who have refused to stick to the ethos of using power and paying for power. For the next 12 months to come we have various revenue mobilisations that are going to happen,” he said.

  • ECG begins nationwide meter audit

    ECG begins nationwide meter audit

    The Electricity Company of Ghana (ECG) has commenced a nationwide meter audit starting from February 1, which will extend throughout the year.

    This audit will entail a thorough examination of both the front and back of all post-paid and prepaid meters to ensure their integrity within the operational areas of the ECG.

    Highlighting its authority under the Public Utilities Regulatory Commission’s LI 2413 (2020), the ECG emphasized that it possesses the mandate to access all its installations anywhere and at any time.

    “Therefore, any attempt to physically prevent or deliberately frustrate ECG teams to assess your assigned meter will lead to the disconnection of the service to your house,” the ECG noted in its circular.

    To guarantee the credibility of ECG teams visiting customer premises during the nationwide meter audit, the company has urged customers to inspect the identification cards of the ECG personnel.

    Customers are encouraged to remain vigilant to avoid encounters with impostors and to ensure that they are dealing with authorized ECG representatives during the audit process.

  • ECG’s nationwide meter audit commences today, Feb. 1 

    ECG’s nationwide meter audit commences today, Feb. 1 

    The Electricity Company of Ghana (ECG) has officially announced the commencement of a nationwide meter audit, effective February 1, with the exercise set to span throughout the entire year.

    In a statement released by the ECG, the audit is described as a comprehensive examination of both post-paid and prepaid meters across the operational areas of the company. The primary objective is to verify the integrity of the meters, ensuring accuracy and reliability in electricity consumption measurement.

    Asserting their authority under the Public Utilities Regulatory Commission’s LI 2413 (2020), the ECG emphasized its mandate to access all installations at any time and anywhere within its operational jurisdiction.

    “Therefore, any attempt to physically prevent or deliberately frustrate ECG teams to assess your assigned meter will lead to the disconnection of the service to your house,” the statement warned.

    The nationwide audit aims to enhance the transparency and efficiency of the electricity metering system, addressing concerns related to accuracy and reliability. ECG customers are urged to cooperate with the audit teams to facilitate a smooth and thorough examination of the meters.

    To ensure the credibility of the ECG teams visiting customer premises, the company has encouraged customers to inspect the identification cards of the personnel conducting the audit. This precautionary measure is intended to safeguard customers against potential encounters with impostors.

    The ECG reaffirms its commitment to providing reliable and accurate electricity services to its customers and assures that the meter audit is part of ongoing efforts to uphold transparency and accountability within the company. Customers are advised to remain vigilant and report any suspicious activities to the appropriate authorities.

  • Finance Ministry to engage Organised Labour over 15% VAT on electricity in the coming weeks

    Finance Ministry to engage Organised Labour over 15% VAT on electricity in the coming weeks

    The Ministry of Finance has recognized the concerns expressed by Organised Labour regarding the proposed implementation of Value Added Tax (VAT) on residential customers’ electricity consumption.

    In a press statement issued on Tuesday, January 30, the Ministry revealed its intention to hold comprehensive meetings with Organised Labour and other crucial stakeholders in the upcoming weeks to incorporate their input into the decision-making process.

    The statement urged Organised Labour, ECG, NEDCO, and all stakeholders to exercise restraint, create a conducive environment for constructive dialogue, and work towards a prompt resolution of the current impasse.

    The Ministry’s response comes in the wake of Organised Labour’s threat of industrial action over the proposed implementation of Value Added Tax (VAT) on domestic electricity consumption.

    On Wednesday, January 24, Organised Labour expressed dissatisfaction with the imposition of VAT on a specific category of electricity consumers and called for the Finance Ministry to retract the directive. This stance was reinforced by the Trades Union Congress (TUC), which issued a seven-day ultimatum to the government, demanding the withdrawal of VAT on electricity consumption beyond the lifeline threshold.

    The Ministry’s statement also highlighted the country’s positive achievements under the Post Covid-19 Programme for Economic Growth (PC-PEG). These accomplishments include surpassing growth targets, reducing inflation, improving fiscal and external positions, achieving a more stable exchange rate, and lowering the Monetary Policy Rate.

    Moreover, the Finance Ministry reaffirmed the government’s commitment to collaborating with all stakeholders to maintain progress, foster macroeconomic stability, and promote inclusive growth.

    Press-release-on-VAT-on-electricityDownload
  • Online applications for meters begin February 1

    Online applications for meters begin February 1

    The Electricity Company of Ghana Limited (ECG) has announced a digital transition for services such as new connections, separate meters, and additional loads.

    Starting February 1, 2024, these services will be exclusively accessible through the ECG Mobile App.

    This strategic move aligns with ECG’s digital transformation agenda, aimed at improving customer service efficiency.

    ECG underscores the importance of providing precise and active contact details during the application process, as all communication will be conducted through the provided telephone numbers.

    “Customers should note that all responses regarding their applications will be communicated to them through their contact telephone numbers provided.”

    “Customers are therefore advised to provide accurate information when applying for the service.”

  • Customers to submit all applications to ECG via mobile app effective February 1

    Customers to submit all applications to ECG via mobile app effective February 1

    Starting on February 1, 2024, the Electricity Company of Ghana (ECG) has introduced a new system for customers applying for various services, such as new service, separate metre, and additional load.

    According to a statement released by the ECG, all service applications must now be submitted exclusively through the ECG Mobile App.

    The transition to a paperless system means that prospective customers need to utilise the ECG Mobile App, follow the prompts, and upload the necessary documents for the processing of service requests.

    Communication regarding the status of customer requests will be conveyed through the provided contact telephone numbers.

    “Customers are therefore advised to provide accurate information when applying for the service.

  • ECG asks customers to secure sufficient credit ahead of January 25-26 maintenance works 

    ECG asks customers to secure sufficient credit ahead of January 25-26 maintenance works 

    The Electricity Company of Ghana (ECG) has called on customers utilizing the CLOU prepayment Metering System’s server to purchase sufficient credit to cover the period from January 25 to 26. The announcement comes as part of the ECG’s plans to undertake emergency maintenance works on the CLOU Prepayment Metering System’s server.

    A notice to customers, as cited by 3news.com, stated, “The Electricity Company of Ghana will undertake emergency maintenance works on the CLOU Prepayment Metering System’s server…All CLOU prepaid customers are therefore being advised to purchase enough credit that will last for the period of the downtime.”

    The ECG expressed regret for any inconvenience caused to affected customers during the maintenance period.

    The move has been prompted by the need for repair works on the CLOU system, and the ECG is proactively advising prepaid customers to ensure they have adequate credit to avoid any disruption in their electricity supply.

    The announcement comes amidst customer complaints across various parts of the country regarding erratic power supply, impacting business operations. While government officials have consistently denied the return of ‘Dumsor,’ the intermittent power situation continues to be a concern for consumers.

    The ECG’s proactive approach to communicate and advise customers on the impending maintenance works reflects the utility company’s commitment to transparency and customer satisfaction. As the scheduled maintenance takes place, customers are encouraged to comply with the advisory to minimize any inconvenience during the specified period.

    The ECG’s initiative to address potential disruptions through planned maintenance aligns with efforts to maintain the reliability and efficiency of the power distribution system, ultimately contributing to a stable electricity supply for consumers across the region.

  • Alan condemns 15% VAT on electricity

    Alan condemns 15% VAT on electricity

    An independent presidential aspirant and former Minister of Trade and Industry, Alan Kwadwo Kyerematen, has criticized the government’s introduction of an additional Value Added Tax (VAT) on electricity users who exceed the lifeline threshold.

    In a statement on the social media platform X, the founder of the Movement For Change expressed disapproval, arguing that given the current challenges faced by Ghanaians, imposing new taxes was untimely and added further burden to the citizens.

    “In the kind of economic situation we find ourselves, every government policy, plan or decision, has to have the objective of achieving the following; reduce the cost of living, reduce the cost of doing business, reduce exchange rate, and create sustainable jobs for the youth” the former minister said.

    Mr. Kyerematen emphasized that levying VAT on electricity would not contribute to any positive outcomes; instead, it would exacerbate the difficulties faced by the average Ghanaian.

    The former Trade and Industry Minister noted that his Great Transformational Plan (GTP), “as a trusted roadmap, would guide us to achieve the above objectives and more.”

    Various groups and individuals, including the Trades Union Congress (TUC), have strongly condemned the imposition of VAT on electricity. The TUC, through its General Secretary, Dr. Yaw Baah, issued a seven-day ultimatum to the government, demanding the withdrawal of the tax.

    Dr. Baah underscored the detrimental impact of this decision on the livelihoods of ordinary Ghanaians, especially pensioners and those with low incomes.

    During a press conference on Tuesday, January 23, he emphasized that the impoverished population in the country cannot afford to bear the additional tax burden. Dr. Baah called on the government and its agencies to promptly reverse the implementation of the proposed tax.

    “It’s always the poor people in this country, including pensioners, who bear the brunt. And we should not allow that to continue. Organised Labour, we have come together and our message to the government is very simple, we cannot pay VAT on electricity.

    “We will not pay it today or tomorrow. Organised Labour is demanding the immediate withdrawal of the letter, and another directive from the Finance Minister to Ghana Grid Company (GRIDCo), ECG to stop the implementation of the VAT on electricity. We are giving the government, up to January 31, 2024, to withdraw the letter,” Dr Yaw Baah said.

    He emphasised that they would take the necessary action if the Finance Minister does not instruct GRIDCo and ECG to retract the letter.

    “If by that time the Minister of Finance fails to give directive to GRIDCO and ECG, we will advise ourselves,” he said.

    In a letter dated January 1, Finance Minister Ken Ofori-Atta directed the Electricity Company of Ghana (ECG) and the Northern Electricity Distribution Company (NEDCO) to implement a 15 percent VAT on electricity consumption. The objective behind this move is to generate revenue for the government’s COVID-19 recovery program.

    The government has provided a rationale for the imposition of the VAT, citing it as a crucial component of their strategy to generate additional funds for the COVID-19 recovery initiative. Deputy Energy Minister Agyapa Mercer, in a media interview on Monday, January 15, acknowledged the difficulty of the decision but emphasized its necessity in settling debts owed to independent power producers.

    “Obviously, if you look at the scope of the tax and what it is intended to do—raise revenue to meet some obligations of the government in the energy sector—it will interest you to know that, as we speak, as of July 2023, the amount of money that we owe to the IPPs alone is in the region of GH¢1.7 billion.

  • Buy enough credit – ECG warns as it embarks on shutdown of CLOU prepaid metre users

    Buy enough credit – ECG warns as it embarks on shutdown of CLOU prepaid metre users

    Electricity Company of Ghana (ECG) has advised all CLOU customers to ensure they have sufficient credit, as the company plans to conduct emergency maintenance on the CLOU Prepayment Metering System’s server.

    The maintenance is scheduled to take place from midnight on Thursday, January 25, to 10:00 a.m. on Friday, January 26, 2024.

    Customers using remotes to operate their prepaid metres are considered CLOU customers.

    ECG issued this notice on Tuesday, January 24, emphasising the importance of purchasing enough credit to cover their power needs during the maintenance period.

    Areas such as Korle-Bu District, Ablekuma District, Nsawam District, Amasaman District, Bortianor District, Tema North and South Districts, Ashaiman District, Krobo District, Nungua District, Afienya District, Koforidua District and Kibi District are expected to be affected during the operation.

    The statement added that “The inconvenience caused to affected customers is deeply regretted”.

    Electricity Company of Ghana (ECG) has clarified that the Value Added Tax (VAT) on residential electricity consumption above the lifeline category has not been implemented. In a statement dated January 22, 2024, the company urged all stakeholders to adhere to the previous payment model.

    The proposed VAT on electricity consumption is intended to address debts owed to independent power producers, according to the government.

    Finance Minister Ken Ofori-Atta, in a letter dated January 1, directed ECG and the Northern Electricity Distribution Company (NEDCO) to apply a 15 percent VAT to residential customers exceeding the maximum consumption level for lifeline units.

    The VAT is part of the government’s COVID-19 recovery program to generate revenue.

  • 15% VAT on electricity tariff has many problems – ECG Boss

    15% VAT on electricity tariff has many problems – ECG Boss

    In the aftermath of disagreements surrounding the government’s decision to impose a new Value Added Tax (VAT) on electricity consumers beyond the lifeline threshold, the Electricity Company of Ghana (ECG), the implementing agency, has expressed reservations about the legislation enforcing the tax.

    Despite being directed to implement the tax from January 2024, both ECG and the Northern Electricity Distribution Company (NEDCO) have yet to enforce it.

    Speaking on Joy News, the Managing Director of ECG, Samuel Dubik Masubir Mahama, revealed that ECG has not implemented the tax due to concerns about the legal provision dating back to 2013.

    Mahama sought a legal opinion from ECG’s lawyers in January 2023, highlighting issues with the provision in the law. He emphasized that proactive measures are being taken to address the gaps and find a resolution.

    The ECG MD views the government’s directive to implement the tax as an opportunity for further stakeholder engagement on the policy. Despite acknowledging it as a directive, Mahama emphasized the need for conversations and stakeholder engagement, particularly when faced with bottlenecks.

    “I asked for a legal opinion from the lawyers for ECG, to find out if within the law, this provision is right and in its implementation what it will mean. So let’s not take it for granted that even the company ECG or the government itself is not taking proactive measures to close this gap and find a way out of it.

    He mentioned ongoing discussions with the Energy and Finance Ministers to review the law and determine the necessary actions. Mahama expressed support for the Trades Union Congress (TUC) and suggested that if the law needs reconsideration, it should be a national consensus.

    “Conversations are far advanced. If this thing would have been charged this year, then by 1st January it would have been charged. Clearly, where we are now, we are finding whether even the law that was passed, what are the restrictions on the law…if it can be passed. We are finding a lot of interpretations.

    “If this law has to go back to parliament for it to be looked at and reconsidered then yes, so be it. It should be a national consensus, so we need to applaud the TUC [Trades Union Congress] for what they are doing and also be clear that, if the thing is not being implemented and the last paragraph said, transfer the revenues collected from the implementation of the VAT on the subject matter as a domestic VAT collection, there are processes that need to be outlined.”

    “It’s a technical difficulty; it’s a nightmare. How do you go about this?” he quizzed.

    “First of all, one of the biggest challenges that will come up is this; are we charging the VAT on residential customers? If yes, are they on pre-paid meters? Yes. So, are you charging per the money or the consumption? Because with pre-paid the consumption will be known at the end of the day, so I will only know your consumption after you have consumed. So, if I charge you the VAT when you are about to pay that will not be fair if I am charging on consumption.

    Mahama highlighted potential challenges in implementing the VAT on pre-paid electricity consumers, citing technical difficulties and the need for thorough stakeholder engagement to ensure fairness.

    Various groups and individuals, including the TUC, have condemned the VAT on electricity, giving the government a seven-day ultimatum to withdraw the tax. Finance Minister Ken Ofori-Atta instructed ECG and NEDCO to implement the VAT as part of the government’s COVID-19 recovery program.

    The government justifies the 15 percent VAT on electricity consumption as a measure to generate additional revenue for the COVID-19 recovery program.

    Deputy Energy Minister Agyapa Mercer emphasized the necessity of the tax to settle debts owed to independent power producers, amounting to GH¢1.7 billion as of July 2023.

  • ECG’s CLOU prepayment server to undergo maintenance on Jan 25

    ECG’s CLOU prepayment server to undergo maintenance on Jan 25

    The Electricity Company of Ghana (ECG) has scheduled emergency maintenance works on the CLOU Prepayment Metering System’s server for Thursday, January 25 and Friday January 26, 2024.

    As part of this maintenance, the system will undergo essential updates and enhancements to ensure optimal performance.

    In light of these scheduled activities, the company advises customers to proactively purchase an adequate amount of credit to sustain their electricity consumption during the anticipated downtime.

    This proactive measure is recommended to minimize any inconvenience that may arise due to the temporary unavailability of certain services associated with the CLOU Prepayment Metering System.

    The company acknowledges the potential inconvenience to affected customers and expresses regret for any disruptions that may occur during the maintenance period.

  • TUC sets 7-day deadline for government to withdraw VAT on electricity

    TUC sets 7-day deadline for government to withdraw VAT on electricity

    Trades Union Congress (TUC) has issued a seven-day ultimatum to the government, demanding the withdrawal of the imposition of Value Added Tax (VAT) on electricity consumption above the lifeline.

    In a letter dated January 1, Finance Minister Ken Ofori-Atta instructed the Electricity Company of Ghana (ECG) and the Northern Electricity Distribution Company (NEDCO) to implement the VAT as part of efforts to generate revenue for the COVID-19 recovery program.

    However, the TUC, led by Secretary General Dr. Yaw Baah, strongly opposes this decision, highlighting its adverse effects on the lives of ordinary Ghanaians, particularly pensioners and low-income earners.

    At a press conference on Tuesday, Dr Baah said “It’s always the poor people in this country, including pensioners, who bear the brunt. And we should not allow that to continue. Organised Labour, we have come together and our message to the government is very simple, we cannot pay VAT on electricity.

    “We will not pay it today or tomorrow. Organised Labour is demanding the immediate withdrawal of the letter, and another directive from the Finance Minister to Ghana Grid Company (GRIDCo), ECG to stop the implementation of the VAT on electricity. We are giving the government, up to January 31, 2024, to withdraw the letter,” Dr Yaw Baah said.

    He stated that they will advise themselves if the finance minister fails to direct GRIDCo, and ECG to withdraw the letter.

    “If by that time the minister of finance fails to give directive to GRIDCO and ECG we will advise ourselves,” he said.

  • ECG is yet to implement VAT on residential electricity bills – Management

    ECG is yet to implement VAT on residential electricity bills – Management

    The Electricity Company of Ghana (ECG) has clarified that it has not yet enforced the Value-Added Tax (VAT) on residential electricity consumption exceeding lifeline units.

    Despite a directive from Finance Minister Ken Ofori Atta on December 12, 2023, instructing ECG and Northern Electricity Distribution Company (NEDCO) to collaborate with the Ghana Revenue Authority (GRA) for VAT implementation, the company states that the order is not currently in effect.

    Originally slated to commence on January 1, 2024, the implementation aligns with Sections 35 and 37, as well as the First Schedule (9) of the Value Added Tax (VAT) Act, 2013 (ACT 870).

    In a notice issued on Monday, ECG stated, “The Value Added Tax (VAT) on residential electricity consumption above the lifeline category has not been implemented. All stakeholders should please take note.”

    Despite consumer opposition, citing potential cost hikes and economic repercussions, the Ministry of Finance defends the measure, asserting its alignment with the government’s medium-term strategy and the IMF-Supported Post-COVID-19 Programme.

  • Dumsor has not returned – ECG maintains

    Dumsor has not returned – ECG maintains

    The Electricity Company of Ghana (ECG) has addressed concerns regarding recent power outages, dismissing the notion that it signifies a return of the past ‘dumsor’ era.

    In a notice on Sunday, the ECG emphasized, “While there is NO DUMSOR, we are still working to enhance the stability of the power supply.”

    The company attributed the recent disruptions to local faults and encouraged affected customers to contact their call centers for assistance.

    The notice stated, “We have noticed the concerns about intermittent power supply in some areas. We understand the impact this has, and we are actively addressing all issues. While there is NO DUMSOR, we are still working to enhance the stability of the power supply,” it said in a notice on Sunday.

    Earlier, ECG had attributed the issue to bush fires causing damage to electricity poles and distribution lines, warning of potential legal action against those responsible.

    “If you are experiencing any power disruptions, it is a local fault, please reach out to our call centre on +233 30 261 1611 or send us a DM. Your feedback helps us address specific cases and ensures a more personalised response,” it said in a notice.

    The public was urged to take precautions when burning bushes to prevent damage to properties.

    However, skepticism has arisen, with some customers on social media accusing the company of covering up for the government.

    One customer expressed frustration, stating, “The lies and deceitfulness are too much!” Others highlighted perceived political bias, stating, “This would have been dumsor under an NDC government, but since it’s NPP, it’s intermittent power supply.”

    Residents from various areas shared their experiences of inconsistent power supply, raising doubts about the company’s justifications and calling for transparency in communication.

    “I was doing my laundry this afternoon and the light just went off. ECG needs to be truthful to us as tax-paying citizens of this country. The lies and deceitfulness are too much!” one customer stated.

    “This would have been a dumsor under NDC government but since it’s NPP it’s intermittent power supply in some areas. Wow! .The word ‘Dumsor’ doesn’t exist in NPP era.People are afraid to loose their jobs. Ah well,the good people of this will be the best judges,” another added.

    “Come to Twifo Praso, you may think it’s the Headquarters of Dumsor. Even when Black Stars were about to start the match on Thursday, it went off and came back immediately after the match. They switch off the lights anyhow here.”

    “My area some part have light some too don’t have and in the compound we are in some have light others too don’t have 3 days now no light why,” queried another.

  • ECG unveils plans to combat power theft with AI

    ECG unveils plans to combat power theft with AI

    Vice President, Dr. Mahamudu Bawumia has revealed the Electricity Company of Ghana (ECG)’s plans to combat power theft by implementing Artificial Intelligence (AI) and Remote Sensors across its systems.

    Speaking at the launch of the ‘ECG Power’ mobile application, Vice President Bawumia emphasized the challenges ECG faces in collecting payments and preventing power theft.

    He stated that the use of AI would be a significant game-changer, and the pilot system is underway, with promising results.

    “The issue of solving the collection problem at ECG is a major part of solving the energy issue in Ghana. I think this app also enhances collection, but I am aware- because I have been talking to the Board Chairman and the MD– that they are thinking about applying technology, artificial intelligence and remote sensors in the collection process.

    “I know that they are piloting the system now, and by the grace of God if all goes well, we will have implemented a new system, starting this year, whereby nobody will be able to steal electricity in Ghana again. “It is a major thing that the ECG is likely to implement this year, using artificial intelligence and remote sensing. They are piloting it right now, and the results look quite good. Once we solve that problem, the issue of losses from people doing ‘kuluulu’ connections of electricity will be a thing of the past,”Dr Bawumia said.

    The ‘ECG Power’ app, designed in-house, aims to facilitate payments and services for ECG’s customer base, expected to increase as smart meters replace old ones.

    Users can download the app from the Google Play Store or Apple App Store, while non-smartphone users can access the service by dialing *226#. Vice President Bawumia commended ECG for employing technology to address critical functions and enhance revenue mobilization.

    He emphasized the government’s commitment to using digital technology for a comprehensive transformation of Ghana’s economy.

  • Recent dumsor caused by bushfire – ECG

    Recent dumsor caused by bushfire – ECG

    Ghanaians, especially rural residents, have been cautioned against igniting fires in the bush, particularly during the dry season. 

    The caution was issued by authorities of the Electricity Company of Ghana (ECG) who emphasize the potentially devastating consequences of these fires, warning that they have the potential to escalate into disasters. 

    Additionally, the ECG authorities indicated that these fire incidents affect their operations since they often destroy poles that help in providing electricity to communities. 

    This, according to the power distribution company, results in unstable power supply, and increasing the cost of maintenance.

    During a media engagement in Ho, the General Manager of ECG in the Volta/Oti Regions, Christina Jatoe- Kaleo explained that the unfortunate incident has cost ECG and the state huge sums of money. 

    She indicated that ten electricity poles were burnt between December 2023 and 10th January 2024 in her jurisdiction, which would cost her outfit about GHS‎ 70,000 to replace the affected poles.

    “Some of the communities that do not have power, or they have but people have extended to new sites and they are requesting for us to extend services to them. These poles that should have been used to extend services to them have to be used to replace what have been destroyed by the bushfires”, she lamented.

    She mentioned that ECG has implemented certain measures to reduce the impact of bushfires. These measures include clearing trees along ECG transmission lines, establishing fire belts around the poles, and using fire-retardant paint. Additionally, in areas prone to fires, ECG is replacing wooden poles with metallic ones.

    She also entreated community members to be watchdogs and ensure the protection of the installations of ECG and also act as ambassadors to preach against bushfires.

  • Bush fires threatening stable power supply – ECG laments

    Bush fires threatening stable power supply – ECG laments

    Ghanaians, especially rural residents, have been cautioned against igniting fires in the bush, particularly during the dry season. 

    The caution was issued by authorities of the Electricity Company of Ghana (ECG) who emphasize the potentially devastating consequences of these fires, warning that they have the potential to escalate into disasters. 

    Additionally, the ECG authorities indicated that these fire incidents affect their operations since they often destroy poles that help in providing electricity to communities. 

    This, according to the power distribution company, results in unstable power supply, and increasing the cost of maintenance.

    During a media engagement in Ho, the General Manager of ECG in the Volta/Oti Regions, Christina Jatoe- Kaleo explained that the unfortunate incident has cost ECG and the state huge sums of money. 

    She indicated that ten electricity poles were burnt between December 2023 and 10th January 2024 in her jurisdiction, which would cost her outfit about GHS‎ 70,000 to replace the affected poles.

    “Some of the communities that do not have power, or they have but people have extended to new sites and they are requesting for us to extend services to them. These poles that should have been used to extend services to them have to be used to replace what have been destroyed by the bushfires”, she lamented.

    She mentioned that ECG has implemented certain measures to reduce the impact of bushfires. These measures include clearing trees along ECG transmission lines, establishing fire belts around the poles, and using fire-retardant paint. Additionally, in areas prone to fires, ECG is replacing wooden poles with metallic ones.

    She also entreated community members to be watchdogs and ensure the protection of the installations of ECG and also act as ambassadors to preach against bushfires.

  • Angry youth destroy ECG meters belonging to COCOBOD over death of 2 footballers at Yadzo

    Angry youth destroy ECG meters belonging to COCOBOD over death of 2 footballers at Yadzo

    The agitated youth, who previously staged a protest at the office and residence of the District Chief Executive for Kadjebi, Wilson Agbanyo, over the death of two youngsters, have vandalized the Ghana Cocoa Board (COCOBOD) office at Papase in the Oti Region.

    The ECG meters supplying power to the facility, along with other lighting installations, have been vandalised.

    The cause of the attack is unclear, but it is believed to be linked to recent protests and disturbances in the area related to the death of the two youngsters from Yadzo.

    The Ministry of National Security has refuted allegations of intentionally targeting and causing the deaths of two individuals in the Akan Constituency within the Oti Region.

    This response comes in the wake of the tragic incident in the Yadzo community of the Oti Region on Monday, where two footballers reportedly lost their lives while being pursued by National Security Operatives.

    The pursuit allegedly occurred as the individuals were attempting to transport cocoa beans to Togo.

    In a statement issued on December 27, the National Security Ministry explained that “the incident leading to the death of the two persons was purely accidental and not borne out of a targeted operation.”

    Meanwhile, military personnel have been deployed to the district to ensure law and order following the destruction of ECG meters.

  • ECG to invest GHS9m in infrastructure, others for Volta and Oti Regions

    ECG to invest GHS9m in infrastructure, others for Volta and Oti Regions

    The Regional Manageress for Volta and Oti at the Electricity Company of Ghana (ECG), Christina Jatoe-Kaleo, has unveiled plans for a substantial investment of over GH¢9 million Ghana Cedis in infrastructure and logistics in the Volta and Oti regions.

    This strategic investment aims to enhance service delivery in the regions by the year 2024.

    Speaking to reporters, Jatoe-Kaleo outlined that the allocated funds would be dedicated to repairing essential electrical infrastructure and enhancing logistical systems, with the primary objective of improving overall service delivery.

    She characterized 2023 as a year of innovation for the company.

    Highlighting the company’s commitment to ensuring a reliable power supply, Jatoe-Kaleo cited initiatives such as the ECG power app and Operation Fix Bill, Pay the Bill.

    In 2023, the company undertook projects amounting to GH¢3.2 million Ghana Cedis, including transformer injections, upgrades, and extending power lines to areas without electricity.

    Jatoe-Kaleo acknowledged a revenue loss of GH¢2.2 million Ghana Cedis due to the spillage of excess water from the Akosombo Dam, affecting the bulk supply point at Sogakope and disrupting power supply to affected communities.

    According to Jatoe-Kaleo, the infusion of funds aligns with ECG’s vision to address key areas for improvement, ensuring a more robust and reliable power supply.

    She emphasized that the Volta region is fortunate to benefit from a special project, with contracts signed for major projects in Sogakofe, Kadjebi, and Akatsi.

    The projects involve contractors setting up substations and switching stations, with payment to be made after completion and handover to ECG.

    “So for the Volta region alone this year we have been able to complete a number of projects and in totality this has caused the company about GH¢3.2 million Ghana cedis. Next year we intend to do more and the project that we have earmarked for next year will be at least GH¢9 million Ghana cedis”, She said.

    “Volta region should I say is lucky or fortunate to be selected as one of the regions to benefit from a special project where some contracts have been signed with contractors who will come in with their own resources and capital, set up some sub stations and switching stations. They will complete it, hand over to us and we will pay them later. And for the Volta region we have four major projects in Sogakofe, Kadjebi and Akatsi”, she added.

  • ECG to invest GHC9m for expansion work in Volta, Oti regions

    ECG to invest GHC9m for expansion work in Volta, Oti regions

    The Electricity Company of Ghana (ECG) plans to allocate at least GH₵ 9 million for projects in the Volta and Oti Regions in 2024. The projects will include the upgrade of pole-mounted transformers and the replacement of damaged poles.

    These initiatives aim to enhance service delivery in the regions. Christina Jatoe-Kaleo, the General Manager of ECG in the Volta Region, shared information about these projects as part of the company’s efforts to improve its infrastructure and overall power distribution services.

    “Some contracts have been signed with contractors who will come in with their resources and capitals, set up some substations and switching stations. They will complete, hand over to us and we will pay them later,” she explained.

    She added that the supply of locally produced meters would be extended to her jurisdiction to ensure “faulty meters are replaced, improve new service and separate meter connections”.

    One significant innovation was the implementation of a cashless system to address challenges associated with the prepaid system, particularly the long queues at vending centers. The cashless system aimed to streamline the process of purchasing electricity credit for prepaid meters.

    However, she cautioned the public about potential scams and impersonation, emphasizing that individuals posing as ECG representatives might take advantage of the cashless system to sell new service meters fraudulently.

    “We don’t do that, that is fraud. You will go, use your MoMo account, and pay. We don’t ask customers to pay money [into an individual account] which will be transferred to ECG later. So please help us inform our customers,” she charged the media.

    Madam Jatoe-Kaleo advised customers who would be contacted by these fraudsters to alert ECG through the Power App, “and they would be handed over to the security services to track them down.”

    She said the year under review saw ECG spending GH₵ 5.5 million on the maintenance of its networks and stations, which included replacing burnt, rotten, and broken poles, clearing bushes under the poles and upgrading some transformers.

    The General Manager of the Electricity Company of Ghana (ECG) in the Volta Region, provided additional information on the company’s investments and projects in the Volta and Oti Regions. She mentioned that an amount of GH₵3.2 million was allocated to projects, including the extension and upgrading of feeders in the mentioned regions.

    In her appeal to stakeholders, Jatoe-Kaleo emphasized the importance of protecting ECG properties against theft and vandalism. Incidents of people attempting to steal copper components from transformers and other acts of property damage pose challenges for the efficient functioning of the power distribution infrastructure.

    “The effect of this is that the outages will be prolonged because it will take some time for us to go and get this material to come and replace them. I don’t know how much they sell it, but the cost of replacing it is so expensive”, she lamented.

    She recounted the adverse effects of bushfires on ECG’s networks, where poles are burnt resulting in power outages and loss of revenue.

    “The community, the assemblymen, and all stakeholders let us all come together because it costs so much to buy a pole, for instance, the 9-meter pole is about GH₵ 4,000, not to talk about the labor you will hire to dig the hole, erect the pole, draw the lines and you will pay the contractor.

    “So, before you finish replacing one pole, at least you are hitting GH₵ 5,000. When it comes to the 11-meter [pole] for the high tension, that is close to GH₵ 6,000 for a single pole, minus the cost of replacing it. So, our plea is that you help us so that our people will stop burning [bushes]. If you cannot stop at all, let us minimize or be careful when we are burning. Let us take notice of the electricity poles”, she appealed.

  • PURC tackles 1,519 consumer complaints against ECG and GWL

    PURC tackles 1,519 consumer complaints against ECG and GWL

    This year, the Public Utilities Regulatory Commission (PURC) fielded 4,519 complaints against the Electricity Company of Ghana (ECG) and Ghana Water Limited (GWL) in the Eastern Region.

    These grievances spanned a spectrum of issues, including intermittent power outages, overbilling, delays in obtaining new services, and meter-related concerns. Impressively, the PURC resolved 99.53% of these complaints amicably, with only seven outstanding cases.

    As a result of the PURC’s intervention, GWL successfully recovered outstanding debts of GHS 420,340.64 from six customers, while ECG reclaimed GHS 184,120.00 from three customers.

    Additionally, billing adjustments in favor of consumers amounted to GHS 657,742.13 for 16 GWL customers and GHS 35,039.31 for six ECG customers.

    Jude Aduamuah-Addo, the Eastern Regional Director of the PURC, shared these outcomes during an end-of-year celebration organized by the Commission in Koforidua.

    He emphasized the PURC’s commitment to stakeholder engagement, having conducted 99 public interactions, reaching approximately 22,000 people at schools, religious gatherings, and community durbars across the region.

    Aduamuah-Addo underscored the need for a balanced approach, protecting both consumer rights and utility providers’ interests. He acknowledged the operational challenges faced by ECG and GWL, such as tampering with high-rated equipment.

    Looking ahead to 2024, the PURC envisions a year of “Strategic Impact” to build upon the gains of 2023. A call was made for the public to escalate complaints to the PURC for swift and amicable resolution.

    ECG Eastern Region General Manager, Mrs. Sariel Adobea Etwire, expressed the utility’s appreciation for the cooperative working relationship with the PURC, describing it as highly beneficial to their operational activities.

    Mr. Asomani Nyarko, GWL Eastern Regional Chief Manager, urged prompt bill payments to avoid service disconnection, noting an increased reconnection fee from GHS 4 to GHS 50 and consideration of an additional GHS 50 to discourage bill accumulation.

  • ECG shuts down offices for holidays, advises customers to stock up on credits

    ECG shuts down offices for holidays, advises customers to stock up on credits

    The Electricity Company of Ghana (ECG) has disclosed that its offices will remain closed on Monday, December 25, 2023, Tuesday, December 26, 2023, and Monday, January 1, 2024, in line with the Christmas and New Year holidays.

    In light of this, the ECG has advised customers to ensure they have an ample supply of electricity credits to sustain them through the festive season, emphasizing that credit purchases may be unavailable at its offices during the specified period.

    While the physical offices will be closed, the ECG reassured customers that they can still access services through digital platforms, including the ECG mobile app, website, and the ECG call centre.

    The ECG further urged customers to use electricity responsibly and report any faults or emergencies through the provided toll-free numbers.

    Wishing everyone a Merry Christmas and a Happy New Year, the ECG encourages its customers to make preparations to avoid any inconveniences during the holiday closure.